Florence Béraud-- Learning Specialist 43 rue de l'auberge- 01210 Ornex- France [email protected] - HP: 00 33 65 39 84 46 http://www.florenceberaud.com As you read the word “learning specialist”, you might be wondering what I do...Well, I would say that a learning specialist designs and develops learning experiences. Here, I use the word “learning experiences” rather than training projects because a key role of the learning specialist is to make sure that students learn what they need to know, in a way that will ensure retention and application of the learning to their work situations and for the benefit of their organisations. If a training program is about putting content into PowerPoint slides to give presentations, providing text to read or downloading information from a website, then there is no need for a learning specialist. The subject matter expert can identify the content, write it, and pass it onto the students. Training has been delivered but has learning taken place? As a learning specialist I will bring to your projects an overall and comprehensive approach, ensuring efficiency of the learning process. For that matter, I can provide the following services  FACILITATION for events related to knowledge sharing, strategic and project planning, team building, community engagement, conferences, workshops or seminars...Etc Facilitation will enable your groups and organisations to work more effectively, collaborate and achieve synergy  INSTRUCTIONAL DESIGN. for  training needs analysis  design, delivery and evaluation of training programmes  design and development of training materials  design and facilitation of e-learning projects Most learning specialists have an education or training background and I am no exception to this. I worked initially with IT companies, Apple and Sun Microsystems, before specializing in IT training. Later I shifted towards development co-operation; I worked in Africa and Asia designing, delivering or evaluating a range of training and capacity development programmes. My initial education is an MBA degree (USA) and between 2004 and 2006 I took part in an elearning programme on Training of Trainers techniques and tools, instructional design and adult learning. During the past years my clients have included Médecins du Monde, Handicap International, the ILO, the FAO, the WHO, the UNHCR, the World Bank, the ICC or the University of Geneva. On a regular basis, I collaborate with the International Training Center of the ILO (Turin) For further information, consult my website or email me at [email protected]

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+ 33 6 65 39 84 46

PROFESSIONAL EXPERIENCE 2004 – now Independent Learning Specialist. Since 2004 I lived and worked 4 years in Indonesia, 2 years in Italy and I am now based in Geneva As a training specialist I design, facilitate or evaluate a range of training projects for UN agencies or INGO’s. My latest clients include the ILO International Training Centre, the FAO, The Graduate Institute at the University of Geneva, the UNHCR, the Centre of Excellence in Finances or the WHO. Jan 2005 – Handicap International, Jakarta April 2006 Liaison Officer Following the tsunami in Aceh, as a volunteer, I established and managed the Jakarta liaison office of the INGO Handicap International while I continued to study and work as an independent Learning Specialist 2002–2003 World Health Organisation in Geneva Information Technology Trainer Responsible for facilitating and designing IT courses and manuals for WHO staff. 1998-2002 Independent trainer, Geneva and Maputo (Mozambique) Clients included UN agencies (ILO, UNDP, ..), NGOs and banks 1996-1998 Doctors Without Borders (MSF), Mozambique Project Office Manager Responsible for administrative management of the programme  Financial management: accounting, fund management, financial reporting to donor, control of bookkeeping…  Office Management: management of the office in the capital and opening of three area offices (negotiation with local administrations, staff recruiting, logistics…)  Responsible for human resources management (25 staff members): recruiting, evaluation, motivation, training… Trainer (9 months)  Conception and teaching of management courses for senior staff in the Ministry of Health  Trainings based on the problem solving approach 1992 – 1994 Sun Microsystems Business Development Manager 1989 – 1991 Apple Computer France Sales Engineer

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+ 33 6 65 39 84 46

EDUCATION Dec 2007

Evaluation and Impact Assessment applied to the UN agencies Training Session-

2004 - 2006

Competency Based Training of Trainers I took part in an online training programme for trainers, to learn about the design, facilitation and evaluation of face-to– face as well as distance training programmes. This education has complemented the experience I already had as a trainer.

1988 - 1989 Master of Business Administration, Georgia, USA Specialisation in Human Resources and Project Management 1985 -1988 Institut Supérieur du Commerce, (Management School), Paris

MISCELLANOUS Languages Fluent in English and French. I also speak some Dutch, Spanish, Indonesian, and Italian Computer Advanced skills in Word, Excel and Powerpoint. skills User of web-design and publishing software. User of e-Learning Management System (Plone and Moodle) And more… Don’t look for the year 1991 under «professional experience» as I spent it on a bicycle in Latin America…

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+ 33 6 65 39 84 46