Thriftway, 10 Fourth Avenue Seattle WA 98104 16 October 2012 Mr

... thank you for your loyalty to our store and your enquiry as customer service is always a core aspect of our business. Yours sincerely. Signature. D.H. Lawrence.
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Thriftway, 10 Fourth Avenue Seattle WA 98104 16 October 2012 Mr John Aston 6th street Seattle WA 98101) Dear Mr Aston Thank you for your letter dated 15 October 2012 in which you complained about the new payment system at our store. We would like to apologize for any inconvenience. I would like to make it clear that the system is totally harmless for our customers and in no way compulsory. Purchases can still be paid for by cash or check or credit card as before. We regret we are unable to withdraw the new system as many shoppers love it because it allows them to save a lot of time at the checkout. We thank you for your loyalty to our store and your enquiry as customer service is always a core aspect of our business. Yours sincerely Signature D.H. Lawrence Manager