Elisabeth GENTHON 9 rue du Baron de Guntzer chez A.Siebering 57230 Bitche [email protected] 09 51 69 24 90

32 ans Single Driving licence French

Because information and communication are strategic issues providing direct contribution to the development of companies and other organizations, information experts become indispensable. Call me, my competence and my knowledge are at your service.

Administrative assistant, trilingual secretary

Information officer, archivist,

Professional skills and abilities Linguistic skills English Spanish German Portuguese Dialect

Fluent C1. holder of First Certificate in English Cambridge Grade B + Certificat Régional d’Excellence en Anglais Fluent B2 Advanced B2. Individual trainee done in 2015 to higher the level and holder of Certificat Régional d’Excellence en Allemand Basic knowledge Advanced

Computer and office MS Office: Word, Excel, Power Point, Access. PAO: Publisher, Photoshop, Illustrator, Paint Shop Pro. Internet mastery, HTML (Dreamweaver & Frontpage), Outlook, Lotus Notes. Survey - Brainstorming/planification: Sphinx Plus 2000, MindManager, SAP. Press monitoring with Factiva. Electronic Document Management: BCDI 3, AB6, Alexandrie, Totem, Ossean Production, Diamm, Eversuite, KSL, Ennov Administrative tasks and secretarial skills Coordination of supplies and processes with SAP. Writing procedure in French, English and Spanish. Translation. Sorting/distributing incoming mail, organizing/sending outgoing mail, payments checking and mass mailing. Perform general secretarial duties, answer, screen and transfer phone calls, handling sensitive data. Accounting. Public reception. Customer service advice. Document management and archiving Classifying, collating, storing information, cataloguing/indexing materials, scanning and abstracting materials. Updating index, setting up signs, inventory, classification plan, archival management, etc. Creating/searching databases, developing/managing electronic resources using, online databases and content management systems, data entry. Ranking, cataloging, documentary monitoring, competitive intelligence. Capacity for analysis and synthesis, rigor and organizational skills. Attention to detail. Writing skills for processing and dissemination of information: realization of press releases, newsletter, etc.

Work experience Since May 2015 Information officer assistant Quality Novasep (54)  Documentary system Management, quality records, tools for writing and editing quality documents, supports for other service activities (suppliers, audits, indicators, training, etc.).  Filing records and quality assurance documentation.  Monitoring, planning and recording of internal training staff.  Writing letters/technical documents, including in English and other administrative tasks. March – Apr. 15 Information officer EIB European Investment Bank (Lu) Commissioned by Stocomest :  Research, annotation and cataloging international press articles for publication on the Intranet.  Documentary monitoring on social media sites and internal distribution.  Preparation of regular newsletters (press releases) for internal distribution.  Conduct studies on different subjects. Development of complex documents with Adobe Acrobat and archiving. Jan. 13 – Jan. 15

Administrative agent Trilingual Ecomouv’ Augny Account Manager Clients’ registration for the French ecotax:  Data entry and supporting document checking.  Handling phone calls in French, English and Spanish.  Developing databases/tools to support decision making. Quality control.  Emergency management procedures. Management of restitution claims. Accounting.

Administrative assistant, trilingual secretary

Archivist of medical records Centre Chirurgical Emile Gallé Nancy department Creation and management of the Archives department:  Research of procedures and archiving requirements established by the Direction des Archives de France  Development of an operating service charter and updates.  Restructuring of archives and regular participation in the working group to describe a specification for exploration companies.  Participation in the organization of outsourcing 10 years of medical records: laws and procedures.  Qualitative studies of patient records and participation in the recruitment and training of archives staff.  Summary document, report, ranking.  Collecting, analyzing, classifying, storing and transmitting patients’ medical records. Using of Diamm database.  Answer, screen and transfer phone calls.

Information officer, archivist,

June 11 – Dec. 12

March 06 – May 11 Audiovisual information officer INA Institut National de l’Audiovisuel Strasbourg Commissioned by Sotieg, various missions, including:  Physical inventory and documentary audiovisual media such as movies, videos and bands. This mission is part of the Safeguard Plan and Scanning (Plan de Sauvegarde et de Numérisation) archives France 3 Alsace, Lorraine and Champagne-Ardenne, and the online offer of year 2008 (OGP, offer the general public) on Ina.fr the website. The work includes the identification of format materials and their composition, the inventory of these in the database supporting movements and finally, databases enrichment for information research.  Digital Segmentation scanned as part of the future offer to the public online archives. Sept 05 – Feb. 06 Information officer assistant ENA Ecole Nationale d’Administration Strasbourg  Public reception, management of the loan / return, filing, etc.  Assisting public, maintaining library resources. Responsible for press review.  Specific missions related to the needs of the center: eg through weeding, grant proposals to various documentation centers and libraries. Phoning, making contacts. Also researches on the topic of the seminar, 2006. May – Aug. 05 Administrative agent CPAM Caisse Primaire d’Assurance Maladie Sélestat  Responsible for data entry on the software of auxiliary and organic treatments in the scanner cell SYNERGY System (Scanning and Recognition for the Management of Electronic Information).  Registration Statements Choice Medical Practitioner.  Scheduling and processing flow. Optimize relationships with policyholders and other stakeholders  Establishing procedures for the organization to improve quality.  Logistics activities (related tasks, mail, sorting, scanning) and participation in risk management. Apr. 04 – Jan. 05 Audiovisual information officer INA Institut National de l’Audiovisuel Strasbourg  Reclassification, research, media outlet, watching and preparing recopies as part of a documentary in collaboration with France 3 on the occasion of 40 years of television in Champagne-Ardenne.  Documentary research (for shows like Secrets d'actualités, Faites entrer l'accusé ...), preparation of prices agreements and other offers of the INA. Preparation of K7 drivers / Films.  Development and implementation of tools for tracking and inventory management of Alsace television archives, Lorraine and Champagne-Ardenne, as part of the planning of the Safeguard Plan and Scan 2005 of the INA. Sept. 02 – March 04 Information officer trainee in Strasbourg  In various firms, (Centre d’Informations sur les Institutions Européennes, Lycée Fustel de Coulanges, IUT Robert Schuman) Participation in various librarian tasks, monitoring, archiving, public access, production of documentary tools, inventory of old collection and development of classification schemes.

Education & additional training 2015 2013 2004 2002 2001

Training to higher level in German

Training MS office, transportation specificities, stress management, languages, call center agent, account manager DUT Infocom Option Information et Documentation d’Entreprise 1st year DEUG Langues Etrangères Appliquées A-level litterature, mention BIEN, european section Eng/German

Enaip Metz CCI Metz/Ecomouv IUT Robert Schuman Strasbourg III Université Marc Bloch Strasbourg II LEGT Jean Monnet Strasbourg

Interests - others Various students’ jobs in administration and production aera (Alcatel, Trésor Public, Préfécture…) . Many study trips abroad: USA, UK, and Germany. Taste for reading (literature and thrillers), sports (cardiotraining), and computer science (creation of websites). Interest in modern and contemporary art.

hello !

You are reading Elisabeth Genthon ‘s resume Information officer, secretary archivist, W

Information officer trainee

Trilingual

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Languages

(CIIE) (Archiving, developing information products/classification schemes)

English, Spanish fluent German & dialect advanced Portuguese basic knowledge

Administrative agent CPAM (67) (Data entry, registration, flow processing, procedures, mails)

Computer & Office MS Office: Word, Excel, Power Point, Access. PAO: Publisher, Photoshop, Illustrator, Paint Shop Pro. HTML (Dreamweaver & Frontpage), Outlook, Lotus Notes Brainstorming/planification: Sphinx Plus 2000, MindManager, SAP. Document management: BCDI 3, AB6, Alexandrie, Totem, Ossean, Diamm, Eversuite, KSL, Ennov Press monitoring with Factiva

Information officer assistant ENA (67) (Public reception, loan, filing, press releases, weekly press review, research, weeding, phoning)

Audiovisual information officer INA (67) (Physical/documentary media inventory, Safeguard Plan and scanning, database enhancement, digital segmentation, research, viewing, logistics monitoring tools, price agreements)

Administrative tasks and secretarial skills Logistics/Inventory Management Processing computer files, writing procedures. Creation of databases, repositories/procedures. Ranking, mail processing, direct mail, data entry, accounting/billing. Inbound and outbound call management. Phoning. Public reception.

Secretary archivist Emile Gallé (54) (Creation / Management archive, qualitative studies, charter, restructuring,

Document management and archiving

Organization of outsourcing, Summaries, reports, Ranking, making phone calls)

Update index, signage, inventory, classification plan, archival management. Ranking, cataloging, documentary monitoring. Capacity for analysis and synthesis, rigor and organizational skills. Attention to detail. Writing skills for processing and dissemination of information. Development of documentary tools.

Trilingual administrative agent Ecomouv (57) (Customer Account Managemen, data entry, taking incoming and outgoing calls, writing letters, procedures/synthesis, confidential data handling)

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Littérature A-level, mention GOOD, european section Eng/Ger

Information officer BEI (Lu) (Search/Indexing International press articles, Publication Intranet, document monitoring, Newsletters, press reviews, studies)

First Certificate in English & Certificat régional d’excellence en Ang/All 1ère année de DEUG LEA (Ang/Esp) (A-level +1)

Information officer assistant Quality Novasep (54) Documentary system Management, quality records, Monitoring, planning and recording of internal training staff, Writing letters/technical documents, including in English & other administrative tasks.

Training MS Office word & Excel expert, Transportation specificities, Stress management, Languages (Eng/Sp/German) Call center agent & trilingual account manager

W Work experience S Skills E

DUT Information Communication Option Information & Documentation d’Entreprise (A-level +2)

Information Expert Meticulous & Reactive

Education

Elisabeth GENTHON 9 rue du Baron de Guntzer chez Siebering 57230 Bitche [email protected] (+33) 9 51 69 24 90

32 years old Single Driving licence Many study trips abroad: USA/GB/ALL Hobbies: art, reading, computer, sport