4274529 - GB - 07/2002 - Alcatel Business Systems - 32, avenue Kléber - 92707 Colombes - France - RCS Paris B 602 033 185 - This document does not constitute a contract - The functions mentioned are country-specific and availabililty depends on the public network to which systems are connected - Alcatel reserves the right to modify characteristics without prior notice - All trademarks are the property of their companies - Photos: T. Duval, M. Langot, C. Malissen, DigitalVision - Printed in EEC on chlorine-free paper - Design by: KRPLUS [22543].

OmniPCX enterprise 2.qxd 18/07/02 10:30 Page 2

Alcatel OmniPCX 4400 Cellular Client Application

Staying in touch is vital in business today.

Improve your customer care

In fact, many employees are so used to using

By helping to establish immediate contact with

their cellular handsets off-site, they continue

the right person on their cellular phone, “Cellular

to use them on-site. Another increasing trend

Client” guarantees that your customers get the

is for managers to spend more and more time

answers that they need, when they need them.

away from their desks. In response to these needs, Alcatel has developed the Cellular Client

Save on the cost of your “international” calls

Application.

Cellular users can take advantage of the Cellular Client Application to benefit from better cost

“Cellular Client” enables your employees to use

routing on the corporate private network or fixed

their individual cellular phones on-site, while

operator tariffs. So, with “Cellular Client”

also benefiting from all the main features offered

the return on your investment is quicker than

by the Alcatel OmniPCX 4400, thus improving

with all other solutions.

internal staff communications; just one of the many advantages.

Full integration into your favourite OmniPCX 4400 system

Benefits for the end-user: a quick return on investment

Integrated within your OmniPCX 4400 The Cellular Client Application is connected to your

Increase efficiency, productivity, and satisfaction

current OmniPCX 4400, assuring that your cellular

Each employee has a single phone number

handset is fully incorporated within your corporate

(single call number service) so there is no need

communication environment.

to waste time by dialling several phone numbers. Issues can be solved more easily together, and

Full compatibility

you can therefore respond straightaway to any

Any standard cellular phone from any manufacturer

problems.

can be integrated into your existing system.

OmniPCX enterprise 2.qxd 18/07/02 10:30 Page 3

Alcatel OmniPCX 4400 Cellular Client Application

How do you access your main office features?

Extensive access to your advanced enterprise services

This means that you can choose which of

Your cellular phone is simply an

Cellular users can access most of the

call. When one of the sets is busy, the

extension of your Alcatel OmniPCX 4400,

advanced services of the OmniPCX 4400

other one is also assumed to be busy.

giving you access to a large number

(see Main Features list).

your two sets you will use to answer a

The “Cellular Client” has access to

of features such as call transfer, Automatic voice mail notification

the Alcatel CTI application Alcatel 4980

Can be forwarded to your cellular

You can display and control incoming

Accounting consolidation

handset. You can also reach your

cellular calls, edit the archives of

on Alcatel OmniVista 4760

OmniPCX 4400 wherever you are in the

previous calls logged, and, of course,

This is available when using “Cellular

world. Your correspondents no longer

make outgoing calls. You can also

Client”. The Alcatel 4760 accounting

need to leave two messages on two

consult your voice mail directly from

module can process every call made

separate phones when they want to

your Alcatel 4980 application.

by a cellular handset.

reach you – you can just listen to one

conference, call-back when busy, etc.

voice mail box.

Attendant features Intrusion, busy lamp, camp on busy,

ALCATEL 2>

The twinset service

call-back to attendant on un-answered

This is also available between your fixed

calls, and info center features are all

Reflexes™ set and your cellular phone.

available.

OmniPCX enterprise 2.qxd 18/07/02 10:30 Page 4

Alcatel OmniPCX 4400 Cellular Client Application

How does it work?

the OmniPCX 4400 environment

manager/secretary, and even acts as a call

The Cellular Client Application integrates

immediately. Depending on the cellular

center agent.

most cellular phones optimally into your

phone, it’s possible to store both D.A.S. +

existing corporate network. You operate

pin code in the terminal’s memory, giving

as if you were wired into your company.

you smoother access to the features

As a result, you benefit from the greatly

offered.

expanded communications potential and

All of the main features (see Main

The OmniPCX 4400 can natively

flexibility that cellular phones offer to

Features list) that are offered by your

manage analog and digital extensions,

business users when they are off-site.

OmniPCX 4400 are available with

DECT and cellular handsets, IP phones,

Your cellular phone is automatically seen

the Cellular Client Application. For

and PC softphones. As a result, full voice

as a regular extension by the corporate

instance, call forwarding can be carried

& data, and fixed & mobile integration

network. Therefore, you benefit from all

out using specific prefixes (already

has now become a reality. Furthermore,

of its advanced features:

defined by the OmniPCX 4400 system.)

the switching part of the system delivers

When calling from a cellular device

When calling a cellular device

that Alcatel guarantees that no more than

To access the features of your Alcatel

To communicate with a “Cellular Client”

1 call in 100,000 will be dropped at the

OmniPCX 4400 with your professional

all you need to do is dial your colleague’s

switching level.

cellular handset, you just dial the

internal number, or the DDI number if

With each new release of the

incoming access code - D.A.S. (Direct

you are calling from the public network.

OmniPCX 4400, existing cellular phones

Access Selection).

All calls to or from a “Cellular Client” are

will automatically benefit from all of the

You can secure your access with a pass-

controlled by the OmniPCX 4400, which

new features.

word (pin code) that allows you to enter

also provides features such as supervision,

99.999% quality of service. This means

FULL TELEPHONY FEATURES TO CELLULAR HANSETS • Twinset mode

• Standard calls

• Call forwarding

• Call by name

• Call completion on

• Call identification

busy subscriber

Alca lcatel O OmniPCX niP P X 4400 Attendant call handling cellular

Inbound calls

Company cellular handsets

Outbound calls controlled

Alcatel 4980 PC telephony monitoring

Ma

ge Assi ta antt a monitoring on rin

ALCATEL 3>

Technical specifications

For example:

System capacities

Features available in communication mode

#1: Cancellation of inquiry call,

• 15 cellular sets and 15 simultaneous

• When the cellular handset is connected

to the Alcatel OmniPCX 4400 (phone number + password) and is in communication mode, the caller can

equivalent to selecting the key

cellular communications

function End2°A / EnqOff on your

per “Cellular Client” board.

Reflexes™ set. #2: Activation of inquiry call, equivalent

• Each cellular set uses two virtual

carry out most of the functions offered

to selecting the key function 2°Call /

digital (UA) interfaces, which must be

by their fixed Reflexes™ set.

Enquir on your Reflexes™ set.

taken into account in the full capacity

• Your cellular handset doesn’t

#3: Conference call or end of conference

of the system. These virtual

necessarily require any special service

call, equivalent to selecting the key

interfaces are accounted for in

from local or national carriers.

function Conf on your Reflexes™ set.

the OmniPCX 4400 SW licenses

• All of the following functions can be

initiated by ‘#’ followed by a key function.

#4: Broker call between two users,

in the same way as the actual

equivalent to selecting the key function

Reflexes™ sets.

Broker on your Reflexes™ set. #5: Transfer call, equivalent to selecting the key function Transf on your

System capabilities • No OmniPCX 4400 release

Reflexes™ set.

dependency.

#6, #7:, #8:, #9: Are reserved. #0: Ending an ongoing call - no connection between an OmniPCX 4400 and the cellular handset (return to the dialing mode). MAIN FEATURES ◆ Abbreviated dialing ➜ Call associate by prefix ➜ Last number redial (Alcatel OmniPCX 4400 prefix) ◆ Call by name through voice mail Alcatel 4635 ◆ Standard calls ➜ Internal

◆ Class of services ◆ CSTA monitoring (w/o make call) ◆ Do not disturb ◆ Call offer ◆ Call pick-up ◆ Call waiting ◆ Three party services

➜ External

➜ Hold

➜ ABC network

➜ Inquiry

◆ Attendant services

➜ Transfer

➜ Transfer

➜ Conference

➜ Monitoring

◆ Automatic master conference

➜ Intrusion

◆ Meet me conference

◆ End-to-end DTMF

◆ Internal hunting group

◆ Call completion on busy subscriber

◆ Hot-line

➜ From fixed set

◆ Parking

➜ From GSM handset

◆ Personal number

◆ Call forwarding

◆ Twinset mode

➜ Unconditional

◆ DTMF pulse transparency

➜ On busy

◆ Voice mail (DTMF) - Notification

➜ On no reply

◆ Call identification

4274529 - GB - 07/2002 - Alcatel Business Systems - 32, avenue Kléber - 92707 Colombes - France - RCS Paris B 602 033 185 - This document does not constitute a contract - The functions mentioned are country-specific and availabililty depends on the public network to which systems are connected - Alcatel reserves the right to modify characteristics without prior notice - All trademarks are the property of their companies - Photos: T. Duval, M. Langot, C. Malissen, DigitalVision - Printed in EEC on chlorine-free paper - Design by: KRPLUS [22543].

OmniPCX enterprise 2.qxd 18/07/02 10:30 Page 1