User’s guide for Windows XP

The information in this manual is subject to change without notice. THE MANUFACTURER CANNOT BE HELD LIABLE FOR ANY PARTIAL NONCOMPLIANCE BETWEEN THIS MANUAL AND THE PRODUCT WHICH IT DESCRIBES, NOR FOR ANY ACCIDENTAL DAMAGE RESULTING FROM THE USE OF THE ABOVE. The manual and Software provided are protected by Copyright law, and may neither be copied nor distributed in any way for any purpose. This manual is subject to the terms and conditions to be found in the installation program which you are required to accept before use. Use of the Software and its Documentation is intended for a single product and for private use only. Commercial use is strictly forbidden. Violation of these regulations may result in prosecution by law and any prosecuted persons being held financially liable for any inconvenience and loss to the copyright owner. Copyright 2001-2003, BeWAN systems. All rights reserved. January 2003 edition. Similarly, the product names indicated in this manual for identification purposes may be commercial brands, registered or not by their respective companies.

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Table of contents Foreword.................................................................................................... 4 Box contents .........................................................................................................................4 Technical assistance .............................................................................................................4 Card technical documentation ..............................................................................................5 Knowledge required .............................................................................................................5

BeWAN ADSL PCI ST installation.......................................................... 6 Card installation....................................................................................................................6 Installation of the drivers......................................................................................................7 Installing the drivers using automatic detection..........................................................................7 Installing the drivers using autorun.............................................................................................9

Summary of the installed elements.......................................................................................9 Devices installed ..........................................................................................................................9 Card utilities ................................................................................................................................9

Verification and configuration of the ADSL parameters .................... 11 ADSL line synchronisation ................................................................................................11 Elements to verify in the event of non-synchronisation .............................................................12

Verifying the VPI and VCI.................................................................................................13 Changing the profile ...........................................................................................................14 Use of an already existing profile ..............................................................................................14 Creation of a new profile ...........................................................................................................15

Connection to the Internet ..................................................................... 18 Establishing the connection ................................................................................................18 Using the connection ..........................................................................................................19 Ending the connection ........................................................................................................19

Uninstalling the drivers .......................................................................... 21 Appendix.................................................................................................. 22 ANSI codes of ADSL product manufacturers....................................................................22

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Foreword The BeWAN ADSL PCI ST card allows you to connect to the Internet or to other ADSL services. Before using it, you will require a subscription with an ADSL service provider and an Internet service provider using ADSL.

Box contents The packaging of the BeWAN ADSL PCI ST should contain the following elements: •

a BeWAN ADSL PCI ST card guaranteed for 2 years,

•

a BeWAN ADSL CD-ROM containing: − the card drivers and utilities, − the documentation in PDF format.

•

a RJ11 cable for connecting the card to the ADSL filter (which is connected to the telephone jack),

•

an ADSL filter (only for France),

•

a start-up guide,

•

a registration and guarantee card for the BeWAN ADSL PCI ST card.

Note: should any of these elements be missing or damaged, contact your reseller or the BeWAN systems client services.

Technical assistance The BeWAN ADSL PCI ST card and its documentation are designed to be as simple as possible, so that they can be used not only by professionals but also by the individual user at home. Before proceeding with the installation of the BeWAN ADSL PCI ST card, we recommend that you mail in or fax the guarantee registration card contained in the package. It is essential if you would like to enjoy the benefits of the after-sale service. Follow the step-by-step instructions in this User’s guide. If a problem arises: •

If you are not sure that you have installed the BeWAN ADSL PCI ST card software correctly, don’t hesitate to uninstall it and start the installation again from the beginning.

•

If the problems persist, write down the actions you perform and the results they produce. Then contact your dealer and provide this information. Your dealer will either assist you directly or put you in contact with the appropriate service if unable to solve the problem.

Note: for information about the BeWAN systems technical assistance service, consult the BeWAN systems web site (http://www.bewan.com).

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Card technical documentation The BeWAN ADSL PCI ST User’s guide contains practical information that will allow you to rapidly install and use the BeWAN ADSL PCI ST card with Windows XP. If you use the BeWAN ADSL PCI ST card with Windows 98, Windows Me or Windows 2000, please consult the supplementary information about these systems provided on the CD-ROM.

Knowledge required In the BeWAN ADSL PCI ST card User’s guide, we assume that you are already familiar with the Windows user interface, commands and utilities. We will therefore not go over these points. If necessary, please refer to the Windows manual or the Windows on-line help. Prior knowledge of telecommunications is not necessary when using the BeWAN ADSL PCI card.

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BeWAN ADSL PCI ST installation This chapter contains a detailed description of the installation procedure for the BeWAN ADSL PCI ST card. We recommend that you follow the installation steps in order. Before beginning, deactivate any software that might disrupt the installation procedure, such as anti-virus products. Close all open applications.

Card installation With the PC turned off, install the BeWAN ADSL PCI ST as follows: 1. Disconnect the electrical power supply cable from the PC. 2. Remove the cover in order to have access to the internal extension connectors. 3. Select an available PCI connector.

4. Unscrew and remove the metal tab opposite the connector. 5. Insert the card into the connector and make sure that is seated properly.

Levels of electric security

RJ11 Connector : TNV1 Fuse : 5A / 125V

PCI expansion slot : SELV

6. Tighten the screw on the tab of the BeWAN ADSL PCI ST card. 7. Replace the cover on your PC. 8. Locate the cable provided in the packaging. Connect one end to the card, and the other to the ADSL filter which must be connected to your telephone line. 9. Reconnect the power supply cable and start up your PC.

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Installation of the drivers This section outlines the procedure to be followed in order to install the card drivers. This installation can take place in two ways: by automatic detection (see below), or using the automatic installation program (autorun). For the second method, refer to the section “Installing the drivers using autorun” on page 9.

Installing the drivers using automatic detection 1. When starting up the PC, Windows indicates that it has found a new hardware device (the BeWAN ADSL PCI ST card). The Found New Hardware Wizard is automatically launched. 2. Select Install from a list or specific location (Advanced), and then click on Next. Then insert the BeWAN ADSL CD-ROM in your drive.

Note: once the CD-ROM has been inserted, the driver installation program may launch automatically. Pay no attention to this. Close the autorun window and continue the installation using the Found New Hardware Wizard. 3. Select Search for the best driver in these locations. Check the Include this location in the search box, and then click on Browse. Select the letter of your CD-ROM drive, and then indicate the following path (supposing that your CD-ROM is drive D): D:\Pci\Drivers\All. Note: this indicates the folder containing the driver information (.INF file). Click on OK and then on Next.

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4. The files are then copied. 5. Carefully read the licence contract, and then click on I agree. The driver is then installed and the system updates your configuration.

6. Windows finishes the installation of the last elements needed for the new device. Click on Finish to close the Wizard.

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Installing the drivers using autorun 1. When starting up the PC, Windows indicates that it has found a new hardware device (the BeWAN ADSL PCI ST card). 2. The Found New Hardware Wizard is automatically launched. 3. Note, click on Cancel to close the Wizard. 4. Then insert the BeWAN ADSL CD-ROM in your PC. If your configuration authorises this, the installation program will be launched automatically. Note: if not, run the autorun.exe program which is found in the CD-ROM root. 5. Click on the product BeWAN ADSL PCI ST, and then select your language. 6. Click on Software, then on Installation of the drivers. 7. Carefully read the licence contract, and then click on I agree. The driver is then installed and the system updates your configuration.

Summary of the installed elements You have just installed the BeWAN ADSL PCI Here are the new elements installed in your PC.

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card and its drivers. The card is now in service.

Devices installed Elements have been added to your system's device manager. To see them, click on start, and then on Control Panel. Click on Performance and Maintenance and then on System. Click on the Hardware tab, and then on Device Manager. •

The ADSL Modem has been added. It includes the BeWAN ADSL PCI element.

•

In the Network adapters type, the element WAN/ATM/ADSL miniport has been added.

Card utilities To verify the parameters of the BeWAN ADSL PCI indicator appears in the taskbar.

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card and the connection status, an ADSL

ADSL indicator

If you right-click on this indicator, a menu opens. •

Control Panel…: provides you with the information about your ADSL modem (line status, profile used, modulation type, line speed, connection time since the synchronisation, version of the drivers,...).

•

Event tracer…: this tool is used to display on the screen or to record as a text file all of the events relating to the ADSL connection (this module, intended for technicians, can be useful when calling for technical assistance).

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•

ADSL profile editor…: if none of the default configured profiles corresponds with the parameters of your ADSL connection, this tool will allow you to set up new profiles.

•

Line Characteristics…: curves showing the status of your line as of when you are synchronised on the ADSL network (this module, also intended for technicians, can be useful when calling for technical assistance).

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Verification and configuration of the ADSL parameters You have just installed the card and its drivers. Before you connect to the Internet, this chapter explains how to verify that the ADSL parameters provided by your telecom operator have been correctly entered. If these parameters are operational, you will be able to establish your connection.

ADSL line synchronisation You must make sure of the proper synchronisation with the ADSL line. To this end, first make sure that your ADSL line is indeed connected to the card (refer to the section “Card installation” on page 6). Proceed as follows: 1. Right-click on the ADSL connection icon located in the taskbar, then click on Control Panel…. The ADSL modem information window appears.

2. Wait until the message SHOWTIME_L0 appears in the Modem state field. The synchronisation with the ADSL line has now been made.

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Synchronisation messages: The 4-stage automatic synchronisation process will then take place. The stages are listed in the window’s Modem state section: •

IDLE

•

ACTIVATING

•

INITIALIZING

•

SHOWTIME_L0

If these steps have proceeded normally, your ADSL line is now synchronised. To identify the presence of the synchronisation, the ADSL connection indicator in the task bar changes its appearance. The cross disappears from the icon.

Unsynchronized line

Æ

Synchronized line

Elements to verify in the event of non-synchronisation If the SHOWTIME_L0 message does not appear, check the elements: 1. Make sure that your ADSL line is properly connected to the card. 2. If that does not resolve the problem, check with your operator to make sure that your ADSL line has been activated.

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Verifying the VPI and VCI Once the ADSL line is synchronised, a utility allows you to check that the VPI/VCI used for your Internet connection are correct. Proceed as follows: 1. Right-click on the ADSL connection icon located in the taskbar, then click on Control Panel…. The ADSL modem information window appears. 2. Click on the Test tab. 3. Enter the VPI and VCI in the corresponding fields, then check the box Generate loopback cells. 4. Depending on the exactness of the VPI/VCI, the following will be visible: •

If you are indeed receiving bytes in the Far-end loopback cells field, this means that the parameters are correct. In this specific case, the problem comes from the chosen protocol. With this information, check the protocol to be used with your operator.

•

If, on the contrary, you are not receiving any bytes, then your VPI and VCI are incorrect. Check with your telecom operator in order to confirm your parameters.

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Changing the profile During the driver installation, a default profile was created. Depending on your geographical area, this profile may not work after the various verification tests. As such, you may be required to modify the characteristics. We recommend that you first of all obtain the necessary information from your telecom operator. You are not obliged to uninstall the drivers if you want to change the profile. You can therefore use a pre-existing profile or create a new profile.

Use of an already existing profile If you would henceforth like to use another profile than the default one, proceed as follows: 1. Right-click on the ADSL connection icon located in the taskbar, then click on Control Panel…. The ADSL modem information window appears. 2. Click on the Setup tab.

3. In the Installed Profile heading, select the desired profile from the list and then click on Reinstall. 4. The system updates your configuration. To connect to the Internet, follow the procedure described in the section “Connection to the Internet” on page 18.

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Creation of a new profile If you would like to use a profile which is not configured by default, you will have to create it. Proceed as follows: 1. Right-click on the ADSL connection icon located in the taskbar, then click on ADSL profile editor…. 2. Click on the Profile tab, and then on New…. 3. In the field File name, choose a name for your configuration file. 4. In the Profile Description field, enter the name which you will use for your new profile. This name plays no role in the connection. It serves only to identify your profile. You can therefore choose whatever you like. We thus recommend that you choose an easy to recognise name (e.g.: name of your access provider).

Click on OK.

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5. With your configuration file selected, click on the Modulation tab. We recommend that you choose the option Forced ANSI/ETSI, unless your operator has indicated otherwise. 6. Click on the ATM tab. Enter the characteristics of the profile which you would like to use. This profile will have a corresponding connection, created using the Dial-Up Networking. 7. Click the Add… button. In the PVC Name part, enter a name which will be the equivalent of your connection’s name, then click on OK. For better identification, we recommend that you also indicate the ADSL parameters of this profile.

8. Then enter the corresponding VPI and VCI of your connection (in our example, 2 and 67).

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9. In the Encapsulation tab, select your protocol (in our example, PPPoA). 10. Click on the Network tab. If you don’t have a fixed IP address, we recommend that you check the box Automatic IP Address Assignment (DHCP or PPP).

11. Then click on Apply and then on OK in order to save your profile. 12. Your profile has now been created. Before using it, you must reinstall it. Refer to the section “Use of an already existing profile” on page 14. Select the profile which you have just created, and click on Reinstall.

13. The system updates your configuration. To connect to the Internet, follow the procedure described in the section “Connection to the Internet” on page 18.

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Connection to the Internet Before making your connection, you must check your ADSL parameters using the card’s various utilities (refer to the chapter “Verification and configuration of the ADSL parameters” on page 11).

Establishing the connection During the installation, a default Internet ADSL connection was created. This connection includes the parameters of the default profile defined or modified using the card’s utilities. If you have created another profile (see this section “Creation of a new profile” on page 15), the name will be the profile that you have chosen. To carry out the connection, follow these steps: 1. Click on start, and then on Control Panel. 2. Click on Network and Internet Connections, and then on Network Connections. 3. Double-click on the Internet ADSL icon. The connection window opens.

4. Under the User name and Password headings, enter the identification parameters provided by your ADSL service provider.

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Notes on the Internet connection: •

The terminology used by the various Internet service providers can vary. To identify the user name, the following expressions are also sometimes used: “client account”, “connection identifier”, etc.

•

Do not confuse the connection identifiers (user name and password) with the message system identification elements which your Internet service provider may have given you.

•

The connection identifiers are case sensitive.

5. If you do not want to enter your password upon each connection, select Save this user name and password for the following users and then select Me only. Note: if you select the second option, any person with access to your PC will be able to access the Internet through your account. 6. Then click on Dial in the connection window. The connection is carried out and your identification parameters are checked.

7. If the parameters are correct, the connection is established in a few seconds. The connection window automatically disappears. To the right of the task bar, the connection indicator also appears.

Using the connection Once the connection has been made, you can use the Internet software of your choice. To visit a web site, launch your browser.

Ending the connection When you have finished, you should disconnect. Indeed, closing the Internet software does not necessarily terminate the connection in progress. Double-clicking on the remote access indicator will open a window which provides the main connection parameters (speed, connection duration...).

Remote access indicator

Connection indicator

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The Disconnect button will interrupt the connection (see below).

Note: you do not have to open the preceding window. To interrupt the connection in progress, right-click the mouse on the remote access indicator, and then click on Disconnect.

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Uninstalling the drivers Before proceeding, disable any software which might hinder the uninstall procedure, such as antivirus software. Close all open applications (for example, the remote access connections installed with the card's drivers or utilities). 1. Click on start, and then on Control Panel. 2. Click on Add or Remove Programs. 3. From the menu on the left, select Change or Remove Programs. 4. Select BeWAN ADSL modem, and then click on Change/Remove. 5. In the confirmation window, click Yes.

6. The de-installation procedure takes place. When you restart your computer, your system will be updated.

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Appendix ANSI codes of ADSL product manufacturers In the Information of the card’s Control Panel, the Supplier code corresponds with the manufacture code indicated in the following table: CODE

Manufacturer

CODE

Manufacturer

CODE

Manufacturer

2

Westell Inc.

30

Ericsson Systems

58

ST Microelectonics

3

ECI Telecom

31

Tellabs Operations, Inc.

59

Coppercom

4

Texas Instruments

32

Orckit Communications

60

Compaq

5

Intel

33

AWA

61

Integrated Technology

6

Amati Communications

34

Alcatel Network Systems

62

Bay Networks

7

General Data Communication

35

National Semiconductor

63

Next Level Communications

8

Level One Communications

36

Italtel

64

Multitech Systems

9

Crystal Semiconductor

37

SAT

65

AMD

10

AT&T - Network Systems

38

Fujitsu Network Transmission

66

Sumitomo Electric

11

Aware, Inc.

39

MITEL

67

Phillips M&N Electronics

12

Brooktree

40

Conklin Instrument Corp.

68

Efficient Networks

13

NEC

41

Diamond Lane

69

Interspeed

14

Samsung

42

Cabletron Systems, Inc.

70

Cisco Systems

15

Northern Telecom, Inc.

43

Davicom Semiconductor

71

Tollgrade Communications

16

PairGain Technologies

44

Metalink

72

Cayman Systems

17

AT&T - Paradyne

45

Pulsecom

73

FlowPoint Corp.

18

Adtran

46

US Robotics

74

I.C.COM

19

INC

47

AG Communications

75

Matsushita

20

ADC Telecommunications

48

Conexant Systems Inc.

76

Siemens Semiconductor

21

Motorola

49

Harris

77

Digital Link

22

IBM Corp.

50

Hayes Microcomputer

78

Digitel

23

Newbridge Networks Corp.

51

Co-optic

79

Alcatel Microelectronics

24

DSC

52

Netspeed

80

Centillium Corp.

25

TelTrend

53

3-Com

81

Applied Digital Access

26

Exar Corp.

54

Copper Mountain Inc.

82

Smart Link, Ltd.

27

Siemens Stromberg-Carlson

55

Silicon Automation Systems

46811

Medialincs

28

Analog Devices

56

Ascom

65535

Inconnu

29

Nokia

57

Globespan Inc.

DECLARATION OF CONFORMITY Telecommunications terminal equipment Manufacturer’s name: BeWAN systems Address: 16, rue du Moulin des Bruyères

Phone: 01 43 34 69 20

Postal code: 92400

Fax: 01 46 91 03 71

Community: Courbevoie – France Product identification Nature: ADSL Modem Commercial reference: BeWAN ADSL PCI ST Declares with full liability that the product described above complies with the essential applicable demands and in particular with the R&TTE 1999/5/EC directive. This product complies with the following specifications: Protection with regard to electromagnetic compatibility: EN 55022 EN 55024 Safety standards: EN 60950 Additional information: the product has been tested using a standard configuration. Data sheet provided by:

BeWAN systems R&D Department 16, rue du Moulin des Bruyères 92400 Courbevoie - France

Date: 14 February 2002 Eric TEISSANDIER Chairman of the Board of Directors