Rachid Oueld Benhouman 2 Rue Pasteur, 59240 Dunkerque, France

Nov 2012- Dec 2013 Telemarketer, "WEBHELP" call center, Agadir, Morocco: Commercial awareness, Sold the services and products of the French telephone ...
133KB taille 1 téléchargements 199 vues
Rachid Oueld Benhouman 2 Rue Pasteur, 59240 Dunkerque, France Tel: + 33 (0)6 50 17 66 25 E-mail: [email protected] Date of Birth:

April 01, 1990

SKILLS AND COMPETENCES International trade experience - Costumer awareness - Intercultural awareness Multiple languages skills EDUCATION 2014-2015

Postgraduate level in International Marketing and Networks, l’Institut Supérieur de Commerce International de Dunkerque-Côte d’Opale, France. Studied international Trade through Marketing, Communication, CRM, Logistics and Negotiation.

2007-2008

Baccalauréat, sciences mathématiques, with honors (equivalent of A-levels in Mathematics), Lycée Mohammed VI, Marrakech, Morocco

WORK EXPERIENCE Nov 2012- Dec 2013

Telemarketer, "WEBHELP" call center, Agadir, Morocco: Commercial awareness, Sold the services and products of the French telephone network operator “Bouygues Telecom”

TRAINING AND PROJECTS June 2014

Trainee at MarsaMaroc, Agadir Port, Morocco. Studied the procedures of import throw the invoicing and the operational services

August 2013

Trainee at KronMorelli, Agadir, Morocco. Helped at some functions of foreign trade department

August 2011

Trainee at SOTEMAG, Agadir, Morocco. Visited all the services in order to understand the operation of the factory

August 2010

Trainee at SGMB, Marrakech, Morocco. Helped at several functions of the cashier

2015

Leader of the group “Trade and Sectors Conferences” at ISCID-CO International Business School. Organized trade conferences.

2013

led an in-class cultural debate about differences between Morocco and Japan from the perspective of intercultural management

2011

Made a short documentary film about a tourist region in Morocco which aimed to increase the tourist attraction

2010

Participated in the organization of a social project to help a small village near the city Ouarzazate with medical assistance and providing clothes and goods

2009

Carried out an in-depth study of the culture of the airline company “Royal Air Maroc”

INTERCULTURAL AWARENESS Four years studying trade and management at l’Ecole National de Commerce et de Gestion, Agadir, Morocco

OTHER INFORMATIONS Good knowledge of Pack Office: Word, Excel, Power Point and Outlook Languages: Arabic (mother tongue), French (bilingual), English (Fluent), Spanish (basic) and German (proficient)

INTERESTS Travel: I have been backpacking in Atlas highest mountains in Morocco Sports: I have been practicing Full-contact and participated in swimming local competitions