About Nexthink Nexthink is the innovator of End-‐user IT Analytics for security, ITSM and transformation. Our software uniquely provides enterprise-‐wide, real-‐time: analytics covering all endpoints, users, applications and network connections; and visualization of IT infrastructure and service delivery. Nexthink helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink’s real-‐time analytics and visualization extend help desk, server monitoring, APM (application performance management) and PCLM (PC lifecycle management) tools and provide essential visibility for IT governance. Nexthink serves the Global 5000 utilizing a leveraged partner model. Nexthink is a private company headquartered in Lausanne, Switzerland. Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit http:// www.nexthink.com. We are looking for a:
Presales Engineer Central Region (Located in Texas: Dallas, Houston, Austin; or Chicago)
Your Role • • • • • • • • • • • • •
Assist the sales personnel in the qualification of Enterprise customer needs and performing pre demo needs analysis. Participation on one or more strategic accounts either in support or lead. Provide mentoring and training to peers and other colleagues in the organization. Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex. Generation of product demo scripts and scenarios and maintaining demonstration environment(s). Scoping and delivering Proof of Concept/Proof of Value engagements with prospects. Responding to Request for Information/Proposal documents. Staying current on product developments/releases to a level required for demo and POC/POC. Supporting Marketing events – user conferences, trade shows, webinars etc. Staying current on competitive analyses and understanding differentiators between the company and its competitors. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc. In conjunction with Sales Personnel and Professional Services, conduct transition briefing -‐ communicate commitments, expectations etc in preparation for deployment. Act as the Nexthink subject matter expert at Executive briefings / marketing events.
Your Profile and Experience •
Strong Pre-‐sales experience, ITSM experience would be advantageous (Tool or business process).
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Mastery of the Sales process and trusted advisor for account representative. Exhibits prior and current technical expertise in web and desktop technology and the ability to learn new technology. Exceptional communication and presentation skills to include technical and business concepts. Understanding of and experience selling to enterprise IT architecture. Background in ITIL, Service Management, Asset Management, IT Management. Experience working with or understanding of Large Resale Partners, Outsourcers, or Systems Integrators. Ability to relate to a wide range of technical staff, managers and executives in customer environments. Strong organizational skills with ability to handle various tasks; attention to detail Strong oral and written communication skills. Must be able to work well with others as part of a team.
Work Environment We are a fast-‐growing, successful, and innovative company. Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness and collaboration. We provide competitive compensation, generous health benefits, and a professional work environment where individuals can grow their career. Apply now on our website: https://www.nexthink.com/careers/.
