Uses Of Usage Data Hanneke Steuten, Director Usage Reporting

New User interface, integration with Librarian Admin tool ... UI Changes * ... OPAC,. Library. Website. Full-Text. Platforms. Full-Text. Platforms. Full-Text.
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Uses Of Usage Data Hanneke Steuten, Director Usage Reporting ScienceDirect & Scopus

Uses of Usage Data



Where are we coming from?



What has changed end-user behavior?



What are future developments?

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Uses of Usage Data



Where are we coming from?



What has changed end-user behavior?



What are future developments?

3

Library Usage Reporting (Milestones) • • • •

1999: Paper reports mailed/faxed to customers 2000: Usage reports were sent by email 2001: Founding Partner of COUNTER 2003: Major new release enabling librarian log-on and remote downloading COUNTER Release 1 of the CoP for ScienceDirect



2005: COUNTER compliance Release 1 of the CoP for Scopus New User interface, integration with Librarian Admin tool

• •

2006: COUNTER Compliance release 2 of the CoP for ScienceDirect 2007 & 2008: COUNTER audits by ABC Auditors

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Usage Reporting Dynamics * Libraries & COUNTER * Product Mgmt. Customer * Publishers Groups * Sales * Strategy Usage

New Features * UI Changes * Product Changes Back office *

Reporting Software & Hardware

Software updates * Increasing data volumes * Development, acceptance, production * 5

Uses of Usage Data



Where are we coming from?



What has changed end-user behavior?



What are future developments?

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Becoming Interlinked

Full-Text Platform

Full-Text Platform

Full-Text Platform

Full-Text Platform

Full-Text Platform

In 2000 full text platforms were closed boxes 7

Becoming Interlinked

A&I Databases

Citation Indexes Full-Text Full-Text Platforms Full-Text Platforms Full-Text Platforms Platforms

OPAC, Library Website

User Alerts

In 2008 all platforms are interlinked 8

Becoming Indexed by search engines

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Commercialusers users* coming coming into SD SD fromfrom external routes: routes: Subscribed into External 10,000,000 9,000,000 8,000,000 7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000

Ja n Fe - 06 b M a -0 6 rAp 0 6 r M a - 06 yJu 06 n-0 Ju 6 l Au -06 g S e - 06 p-0 Oc 6 t No -06 v De -06 cJa 06 n Fe - 07 b M a -0 7 rAp 0 7 r M a - 07 y- 0 Ju 7 n-0 Ju 7 l Au -07 g S e - 07 p-0 Oc 7 t No -07 v De -07 c-0 Ja 7 n F e - 08 b M a -0 8 r-0 8

0

Users via SEs

Users via other external S&L platforms

Users via other routes

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Ja n Fe - 06 b M a -0 6 r Ap -0 6 M a r - 06 y Ju - 06 nJu 0 6 Au l -06 g S e - 06 pO c 06 No t -06 v De -06 c Ja -06 n F e - 07 b M a -0 7 r Ap -0 7 M a r - 07 y Ju - 07 nJu 0 7 Au l -07 g S e - 07 pO c 07 No t -07 v De -07 c Ja -07 n F e - 08 b M a -0 8 r-0 8

Guest into from External routes: Guestusers users*coming coming into SDSD from external routes:

12,000,000

10,000,000

8,000,000

6,000,000

4,000,000

2,000,000

0

Users via SEs Users via other external S&L platforms Users via other routes

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Unsubscribed usage 2008

Users

Sessions

Abstracts

PPV FTAs

0%

10%

20%

30% Google

40%

50%

60%

Other external S&L platform s

70%

80%

90%

100%

Other routes

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Uses of Usage Data



Where are we coming from?



What has changed end-user behavior?



What are future developments?

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Future developments Customer Reporting: – – – –

SUSHI The use of Usage Statistics Management packages Implementation COP3 Supporting greater choice in business models

Other: – Using usage data in the product interface – Following developments in the field i.e. Usage Factor project & MESUR, PIRUS – Future CoP releases 15

Thank you!

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