trk1 HW Installation Manual
ioimage, the ioimage logo, ioimage analytics®, ioiware, ioibox, trk10, trk10d, trk100, trk100d, trk200, trk4000, trk4000rm, trk4000d, and trk8000, ioiware command center, ioiware setup, ioibox lvm300, ioicam wdc100dn, ioicam mmp100dn, and ioicam xptz100dn, are trademarks of ioimage Ltd. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies. Specification is subject to change without notice.
2004-2007© ioimage
Ltd. All rights reserved
Proprietary Rights and Non-Disclosure This Guide is delivered subject to the following restrictions and condition third party or reproduced by any means, electronic or mechanical, without the express prior written permission of ioimage Ltd.
Disclaimer Specifications and information in this Guide is subject to change without notice. Copyright 2007 ioimage Ltd., all rights reserved.
Trademarks and Copyrights This Guide and its contents are herein is owned by ioimage, Ltd., all rights reserved. ioimage, the ioimage logo, ioimage analytics®, ioiware, ioibox, trk1, trk10, trk10d, trk100, trk100d, trk200, trk4000, trk4000rm, trk4000d, and trk8000, ioiware command center, ioiware setup, ioibox lvm300, wdc100dn, mmp100dn, and ioicam xptz100dn, are trademarks of ioimage Ltd. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies. Specification is subject to change without notice. ioimage makes no representations whatsoever about any other products or trademarks mentioned in the manual.
2004-2007© ioimage
Ltd. All rights reserved
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Document Scope and Purpose This document is intended for installation by technical users who have a basic understanding of CCTV camera/video equipment and LAN/WAN network connections. Installation should follow safety, standards, and electrical codes as well as the laws that apply where the ioibox and ioicam units are being installed. The purpose of this document is to provide instructions and installation procedures concerning how to connect the hardware and if required, configure the ioibox unit to be connected to an existing LAN/WAN network. After completion of the hardware installation, additional setup configurations are required for operation of the ioibox unit. For more information on ioibox unit setup and configuration, refer to the ioibox trk1 HTML Edition Setup User Guide.
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Contents Document Conventions ....................................................................................................................1 Cautions and Warnings ....................................................................................................................2 Electrical Safety Notice ................................................................................................................3 Preventing EMI.............................................................................................................................3 Introduction .......................................................................................................................................4 Overview ......................................................................................................................................4 Items Included in the Package .....................................................................................................5 Indoor and Outdoor Installation Considerations...........................................................................5 Indoor Installation.....................................................................................................................5 Outdoor Installation..................................................................................................................5 Cabling .........................................................................................................................................6 Video Cable .............................................................................................................................6 Electrical Power Input ..............................................................................................................7 Hardware Description – ioibox Unit ................................................................................................10 trk1 Unit Front Panel Overview ..............................................................................................10 trk1 Unit Back Panel Overview ..............................................................................................12 Workflows .......................................................................................................................................13 Pre-Install Workflow ...................................................................................................................13 Installation Workflow ..................................................................................................................13 Post Install..................................................................................................................................14 Overview of Alarm Inputs ...............................................................................................................14 Overview of Relay Outputs.............................................................................................................15 Installation.......................................................................................................................................15 Connecting the ioibox.................................................................................................................15 Connecting to the Network.....................................................................................................16 Connecting the Video Source (camera).................................................................................17 Connecting a Relay Output....................................................................................................17 Connecting an Alarm Input (Dry Contact)..............................................................................18 Connecting ioibox Video Output to an Analog Device...........................................................19 Connecting the Power............................................................................................................19 Connecting the External Protective Earth Terminal ...................................................................19 Setting the ioibox IP ...................................................................................................................20 Setting the IP Using HTML Setup ..............................................................................................21 Setting the IP Using the SiteConfigurator Application................................................................22 ioibox Network IP Modes ...........................................................................................................23 Resetting ioiboxes ......................................................................................................................23 Hard Reset Using the Reset Button on the Unit ....................................................................23 Hard Reset Power Down/Power Up ......................................................................................24 Camera Installation & Tips .........................................................................................................24 Appendix.........................................................................................................................................30 Connecting Leads to a Spring Clamp Terminal Block ...............................................................30 Troubleshooting..........................................................................................................................31 How to Ping an ioibox from a Workstation .................................................................................33 trk1 ioibox Specs ........................................................................................................................34 Who to Contact...........................................................................................................................35
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Document Conventions The following document conventions are used throughout this manual: A WARNING is a precautionary message that indicates a procedure or condition where there are potential hazards of personal injury or death
A CAUTION is a precautionary message that indicates a procedure or condition where there are potential hazards of permanent damage to the equipment and or loss of data.
A Note is useful information to prevent problems, help with successful installation, or to provide additional understanding of the products and installation. A Tip is information and best practices that are useful or provide some benefit for installation and use of ioimage products.
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Cautions and Warnings This section contains information that indicates a procedure or condition where there are potential hazards. These may be hazards associated with a task or procedure a user is carrying out or about to carry out. WARNINGS and CAUTIONS are distributed throughout this document, whenever applicable, to alert the user of potentially hazardous situations. Although the ioibox is designed and manufactured in compliance with all applicable safety standards, certain hazards are present during the installation of this equipment. Definitions: A WARNING is a precautionary message that indicates a procedure or condition where there are potential hazards of personal injury or death.
A CAUTION is a precautionary message that indicates a procedure or condition where there are potential hazards of permanent damage to the equipment and or loss of data. Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed procedures or to heed WARNINGS and CAUTIONS shall absolve ioimage Ltd., and its agents from any resulting liability. SAVE THESE INSTRUCTIONS: Retain all safety and operating instructions for future use. To avoid injury or possible damage to hardware components, read and follow all instructions marked on the product and in the documentation before you install or connect the ioibox to a power source. Warning: The ioibox cover is an essential part of the product. Do not open or remove this cover. Never operate the ioibox without the cover in place. Operating the ioibox without the cover in place poses a risk of fire and shock hazards.
Warning: To prevent injury or damage to the ioibox, do not insert any objects into the vents of the unit.
Warning: If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating.
Warning: Only qualified trained personnel should service and repair this equipment.
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Warning: Read the installation instructions before you connect the trk1 unit to a power source.
Caution: To avoid damage from overheating or unit failure, do not block the vents of the units and assure, there is sufficient temperature regulation to support the ioibox requirements (cooling/heating). Ambient operating temperature should be kept in the range -0°c to 50°c.
Electrical Safety Notice In the following situations, the electric power should be turned off and appropriate repairs, replacements or remedies should be taken. •
The power cord or plug is damaged, frayed or shows heavy wear
•
The unit has been physically crushed or deformed
•
The unit has been exposed to water
•
The unit has been exposed to fire, intense heat or heavy smoke
•
Electrical connections of the unit become abnormally hot or smoke
•
The unit has been dropped, damaged or shows signs of loose internal parts.
•
The unit does not operate properly
•
The unit shows signs of damage from exposure to fumes or vapors
Preventing EMI When wires run for a significant distance in an electromagnetic field, Electromagnetic Interference (EMI) can occur. Note: •
Poor quality or worn wiring can result in Radio Frequency Interference (RFI)
•
Strong EMI, (e.g. lightning or radio transmitters) can destroy the units, and can pose an electrical hazard by conducting power through lines and into the system .
To remedy EMI, consult RFI experts.
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Introduction The installation of the ioibox hardware is the first phase of making an ioibox operational in a security plan. The goal of hardware installation is to physically place the unit, connect it to other devices in the system and to establish network connectivity in preparation for phase two of the installation process which is the camera setup and configuration of the ioibox. When finished with the trk1 unit hardware installation, you will need to refer to the ioibox HTML Edition Setup User Guide to complete the second phase of installation, which is the setup and configuration of the ioibox.
Overview There are several requirements that should be properly addressed prior to installation. The following specifications are requirements for proper installation and operation of ioiboxes: •
Ambient Environment Conditions: (indoors or outdoors) Keep the ioibox in a clean and dry environment. Operating temperature should be maintained within 0°c to 50°c. Operating humidity 5% to 95% (non-condensing). The ioibox should be kept dry and free from water condensation. To prevent overheating, avoid positioning the ioibox near heaters or heating system outputs and avoid exposure to direct sunlight. Keep the ioibox free from dust, dirt, smoke, and exposure to EMI.
•
Accessibility: The location used should allow easy access to unit connections and cables.
•
Safety: Cables and electrical cords should be routed in a manner that prevents safety hazards, such as from tripping, wire fraying, overheating, etc. Assure that nothing rests on the ioibox cables or power cords .
•
Ample Air Circulation: Leave enough space around the ioibox to allow free air circulation.
•
Proximal Location: Units should be placed in locations that are optimal for the type of video cabling used between the unit and the cameras and external devices. Using a cable longer than the manufacturer’s specifications for optimal video signal may result in degradation of color and video parameters.
•
Physical Security ioiboxes provide threat detection for physical security systems. In order to ensure ioiboxes cannot be disabled or tampered with, the systems should be installed with security measures regarding physical access by trusted and un-trusted parties.
•
Network Security ioibox units transmit over IP to security personnel for video surveillance. Proper network security measures should be in place to assure networks remain operating and free from malicious interference. ioibox units are intended for installation on the backbone of a trusted network.
•
Electrostatic Safeguards ioibox units as well as other equipment connected to it (relay outputs, alarm inputs, carpeting, etc) shall be properly grounded to prevent electrostatic discharge.
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Items Included in the Package This section describes the items that are included in the ioibox unit package. The trk1 unit package contains the following: QTY
Description
1
ioibox trk1 unit
1
Power Supply with IEC power cord (C13)
2
Terminal-block spring-clamp-connectors for Relay Output and Alarm Input wire termination
1
Documentation and utilities CD
1
Quick reference guide
Indoor and Outdoor Installation Considerations The following sections provide insight and key information that should be considered when installing the trk1 unit: •
Indoor Installation (page 5)
•
Outdoor Installation (page 5)
Caution To avoid damage from overheating or unit failure, assure, there is sufficient temperature regulation to support the ioibox requirements (cooling/heating). Ambient temperature should be kept in the range 0°c to 50°c
Indoor Installation The following are additional consideration for an indoor installation. •
There must be a fuse or breaker at the starting point of the electrical wiring infrastructure.
•
For indoor installations, such as industrial installation, the ioiboxes must be protected from elements, such as damaging fumes, metallic dust, extreme temperatures, soot, moisture, overspray, etc.
•
ioibox units should not be placed near or on radiators and heat sources .
Outdoor Installation The following are additional consideration for an outdoor installation. •
For any outside wiring installation, always use weatherproof equipment, such as boxes, receptacles, connectors, etc.
•
For electrical wiring use the properly rated sheathed cables for conditions which the cable will be exposed to (e.g. moister, heat, UV, and physical requirements, etc)
•
ioiboxes must be protected from weather conditions. Units should be installed within secure weatherproof casings, such as camera shrouds, housings, etc.
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•
Plan ahead to determine where to install weatherproof outlet boxes and ioibox unit storage. Whenever possible ground weatherproof boxes to an outdoor ground.
•
Outdoor boxes should provide some form of a security locking mechanism.
•
Look for an enclosure/casing suited for protecting the ioibox as needed for your installation environment. The following table provides National Electrical Manufacturers Association (NEMA) and Institute of Petroleum ratings. These are US and European ratings that indicate an enclosures ability to withstand certain environmental conditions:
Rating
Description
IP54 / NEMA 2
Protected against splashing water and the ingress of most dust
IP65 / NEMA 4
Completely protected against the ingress of dust and against water jets
NEMA 4X
Same as NEMA 4 with the added benefit of being corrosion proof
IP67 / NEMA 6
Can be immersed in water under defined conditions and completely protected against the ingress of dust
Cabling Cabling should be routed for the shortest path and minimizing impedance. Cabling routes should be planned for the fewest bends. Avoid unnecessary connections and use only approved connectors in locations that provide accessibility. The following sections discuss different considerations for the different cabling types: Video Cable (page 6) Electrical Power Input (page 7)
Video Cable Use the appropriate connectors for indoor an outdoor cabling. Cables should be maintained at scheduled intervals, connections should be secured, and worn or damaged cables should be replaced to assure optimally low impedance. Recommended Cable Specifications: •
75
coaxial cable impedance
Note Using a cable longer than the manufacturer’s specifications for optimal video signal may result in degradation of color and video parameters.
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Electrical Power Input •
ioiboxes must have the external protective earth terminal permanently connected to protective earth according to local regulations and codes. For more information, see Connecting the External Protective Earth Terminal (page 19).
•
The protective grounding conductor should be aluminum. The lug of the protective grounding conductor should be aluminum; washers and screws should be hi Cr stainless steel, or 12% Cr stainless steel, or Cr on, Ni on steel, tin, or steel.
•
External protective earth stud must be permanently connected to the protective earth.
•
US + Canada INSTALLATION CODES This device must be installed according top the latest version of the country national electric codes. For North America, equipment must be installed in accordance to the applicable requirements in the US National Electrical Code and the Canadian Electrical Code.
Warning To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage (ground loops and foreign stray voltage) is comparable among all connected system components (ground isolation transformer may be required to solve ground loop problems). This relates to all grounded devices as well as the shield of video cables and equipment racks. •
Check the local codes regarding indoor or outdoor wiring. Electrical wiring should be installed in accordance with local codes and safety requirements.
•
Electrical infrastructure and wiring should be installed by a licensed Electrician.
•
Electrical cabling must contain a grounding conductor. All electrical components and devices must be grounded for complete safety, especially for outdoor installations.
•
Many local codes now require outdoor electrical circuits to be protected with GFIs, (Ground Fault Interrupters). Check your local code. GFIs are required in most areas for outdoor circuits. Follow the manufacturer's instructions for the installation of the type of GFI you decide to use.
•
Ensure that power cables are rated for the ioibox model’s voltage and current requirements. The voltage and current rating of the cable should be greater than the ioibox ratings defined in this guide and marked on the product.
•
To help protect the ioiboxes and connected system components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
•
For underground wiring, always bury any underground cable at least 18" deep, but 24" is preferable. Cables buried at least 24" deep are less likely to be bothered or dug up.
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•
Always use at least type UF sheathed cables for installations requiring underground electrical wiring.
•
There must be a fuse or breaker at the starting point of the electrical wiring installation.
A limited power source (LPS) must be used. There are two options for powering the unit: 1. Power over Ethernet (PoE ) 2. Connecting the Electric Power Supply
Power Over Ethernet (PoE) The power over Ethernet (also known as Power over LAN, PoL) requires that the network wiring is injected with power. The trk1 accepts DC power over the 10/100 unshielded twistedpair wiring. It works with existing cable plant, including Category 3, 5, 5e or 6. Specifications: • A limited power source (LPS) PoE device of IEEE 802.3af standard should be used
When using the spare twisted pairs: Terminal Positive Negative
Pins 4 and 5 7 and 8
Power Sourcing Equipment This needs to provide a number of functions apart from simply supplying the power over the Ethernet system. The PSE obviously needs to ensure that no damage is possible to any equipment that may be present on the Ethernet system. The PSE first looks for devices that comply with the IEEE 802.3af specification. This is achieved by applying a small currentlimited voltage to the cable. The PSE then checks for the presence of a 25k ohm resistor in the remote device. If this load or resistor is detected, then the 48V is applied to the cable, but it is still current-limited to prevent damage to cables and equipment under fault conditions. The PSE will continue to supply power until the Powered Device (PD) is removed, or the PD stops drawing its minimum current.
Powered Device (PD) The powered device must be able to operate within the confines of the Power over Ethernet specification. It receives a nominal 48 volts from the cable, and must be able to accept power from either option, i.e. either over the spare or data cables. Additionally the 48 volts supplied is too high for operating the electronics to be powered, and accordingly an isolated DC-DC converter is used to transform the 48V to a lower voltage. This also enables 1500V isolation to be provided for safety reasons.
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Connecting the Electric Power Supply Caution Always use the properly rated external power supply. Make certain the power supply used meets the following specifications.
The DSP embedded in the ioibox uses a flash memory; therefore configuration settings are maintained even when the unit receives no power.
Warning To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage (ground loops and foreign stray voltage) is comparable among all connected system components (ground isolation transformer may be required to solve ground loop problems). This relates to all grounded devices as well as the shield of video cables and equipment racks. The ioibox Unit Power Supply, included in the package, is designed specifically for the power requirements of the trk1 ioibox unit. Caution Always use the properly rated external power supply.
If you use a replacement power supply, note that several competing standards exist and in some cases incompatible plugs will fit or can be made to fit, thus permanently damaging equipment and the ioibox Unit. Beware of improper voltage, reversed polarity, exceeded current ratings, connector damage caused by incompatible connectors. A limited power source (LPS) must be used. The following are power supply specifications for the trk1: •
Power Supply Input: 110-240V ~ 1.0A 47-63Hz
•
Power Supply Output: 12v
•
Polarity:
2.5Amax 25Wmax
The DSP embedded in the ioibox Unit uses a flash memory; therefore configuration settings are maintained even when the unit receives no power.
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Hardware Description – ioibox Unit ioibox adds video analytics capabilities to analog cameras. It transforms inanimate cameras into smart proficient cameras that identify threats, track intruders, and take action automatically. The ioibox contains an embedded DSP platform (no PC based processing) that provides intelligent-video analysis and tracking software for running algorithms and real-time video MPEG-4 encoding and streaming. Analyzed video is available both through analog output (PAL or NTSC) and through MPEG-4 IP video streaming. A dry-contact (input) and relay output are available in the unit. The trk1 must be configured through its network (IP) connection in order for the unit to define basic settings. The built-in analytic module include is Intrusion Detection for detecting intruder scenarios including detection within a region, tripwire and fence breach detection
trk1 Unit Front Panel Overview This section provides a short description of the trk1 unit front panel connections and features.
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1
2
3
5
trk1 Front Panel
1. Ethernet 10/100 Primary Ethernet Port for connecting the unit to the network (Ethernet 10/100). Streaming IP Video (MPEG-4) as well as detection alarms are provided through the network. Device configuration/setup is performed through this port. 2. POWER The power outlet for plugging in (terminal block connection) the power from a properly rated power source. 3. Protective Earth Terminal ioibox must have the external protective earth terminal permanently connected to protective earth according to local regulations and codes. For more information, see Connecting the External Protective Earth Terminal (page 19).
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4. Terminal Block Port
a
c
b
d
e
This port includes: a) ALARM INPUT (dry contact) Terminal-block-connector port for plugging in the terminal block connector. Supports one input connection (a set of two wires) for an external device. For example, fire sensor, PIR, fence sensor, etc. For more information, see the Connecting an Alarm Input section (page 18). IX. = input negative connection X. = input positive connection b) RELAY OUTPUT Terminal Block Connector supports output of optoisolated signal for a single external device, such as an electrical door lock relay. NO and is a lead for “NORMALLY OPEN” configurations C and is a lead for COMMON wire configurations for either NC or NO NC and is a lead for “NORMALLY CLOSED” configurations relay. For more information, see the Connecting a Relay Output section (page 17). c) RS232 Not in use. d) Ground Not in use. e) RS485 Not in use.
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trk1 Unit Back Panel Overview This section provides a short description of the trk1 unit back panel connections and features. 1
3
2
trk1 Back Panel
1. RESET Small opening that allows access to the button for hard-reset. Resets the internal ioibox firmware. 2. VIDEO OUT Video output for transmitting analog video signal to an analog video display or analog video recording device. You can connect an analog monitor to view real-time video of the camera. 3. VIDEO IN Video input for receiving analog video signal, such as from a camera or device
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Workflows The following are general workflows for installation as well as pre and post installation steps. The workflows are only guidelines; individual installation may require variations based on the needs of the site. This section contains the following sections: •
Pre-Install Workflow (page 13)
•
Installation Workflow (page 13)
•
Post Install Workflow (page 14)
Pre-Install Workflow 1. Install electrical infrastructure (conduit, electrical wiring, boxes, breakers, grounded outlets, switches, UPS, surge protector, grounds, etc.). 2. Establish or install LAN/WAN network access for ioibox location (network wiring, ports, wireless, WAP (Wireless Access Point), etc.). Even if using analog only operation, the network connection for configuration must be considered if the unit will be deployed in areas that are hard to access. 3. Install wiring between interfaces to external devices (Relay Outputs, Dry contact Alarm Inputs) and the ioibox location. 4. Install video monitors and the wiring to connect to the ioibox location. 5. Connect the workstation computer to the network. The unit is delivered from manufacture with a preconfigured IP address. Change the pre-configured IP address to match your network IP mapping before connecting the unit to the network. It is possible to access the HTML setup menu in the unit by connecting from a laptop/PC directly to the unit using a network cable and typing the IP address on an IE web browser
Installation Workflow 1. Write down the ioibox IP address. 2. Assemble the video cameras, associate equipment, and ioibox in the camera casing. Connect necessary internal wiring among the associated devices. 3. Mount the video unit (includes mounting brackets, casing, camera, pan/tilt/zoom, and ioibox.) Note: ensure necessary cooling, shelter and ventilation to maintain proper ambient environment. The trk1 must be protected from weather conditions. 4. Connect the infrastructure wiring to the devices inside the camera casing, including ioibox to network, video, relay output, alarm input (dry contact), power, etc. 5. Note which cameras and dry contacts (Relay Outputs and Alarm Inputs) are connected with descriptions.
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6. Turn on the cameras, matrix switcher, monitors as well as any external devices (connected to the trk1d unit through Relay Outputs and Alarm Inputs). 7. Access the unit using a supported web browser software (Internet Explorer 6 or greater). 8. If you choose to make changes to the ioibox network settings, access the unit IP and make changes in the setup area of the HTML software. Note In order for the trk1 to detect and track, the channel must be armed with an active rule defined in the setup. For more information, refer to the trk1 HTML Edition Setup User Guide.
Post Install The following general workflow outlines the tasks that will need to be done after the install of ioiboxes. These post install procedures are mentioned in this document but are covered in greater detail in the trk1 HTML Edition Setup User Guide. Please refer to these guides for more detail. 1. Configure the trk1 unit using its built in HTML setup application. Configure the unit, and camera including Relay Outputs, Alarm Inputs, etc. For more information, refer to the trk1 HTML Edition Setup User Guide. 2. Connect monitoring computers with a supported web browser or supported RTSP device. If using analog only connect to the analog monitors.
Overview of Alarm Inputs Alarm Inputs of the ioiboxes allow interaction among the ioiboxes, cameras, and signals sent from external devices. The units can receive input signals (dry contact close/open) from external devices. For example, fire alarms, PIR, magnetic sensors, fence sensors, break glass stations, control valve sensors, mercury switches, etc and use them for triggering automatic actions. CAUTION To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage (ground loops) is comparable among all connected system components.
CAUTION Assure the common ground terminal connection for alarm inputs is connected in the right terminal connector socket of an Alarm Input pair. Specification: Dry Contacts (max. 24VDC 100mA) IN
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Overview of Relay Outputs An external device can be connected to the Relay Output terminal block of the unit. In response to events such as alarm inputs, intruder alarms, poor visibility, etc. signals can be sent to operate external devices. CAUTION To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage is comparable (ground loops) among all connected system components. Caution Consideration and care needs to be given regarding how the security officers will reset, command, and override incident responses. For example, if the system detects someone walking in a detection zone and automatically executes a lockdown, security officers may need a bypass for the lockdown.
Installation •
Installation of ioiboxes contains several steps. These steps are described in the following sections: (page 15)
•
Connecting the Power Supply (page 19)
•
Setting the ioibox IPs (page 20)
•
Resetting ioiboxes (page 23)
•
ioibox Network IP Assignment Modes – DHCP/Manual (page 23)
Connecting the ioibox This section contains explanations and procedures for connecting the ioiboxes. Note that the power connection is recommended to be the last step of the first phase of hardware installation. This section contains the following: •
Connecting to the Network (page 16)
•
Connecting the Video Source (page 17)
•
Connecting a Relay Outputs (page 17)
•
Connecting an Alarm Input (page 18)
•
Connecting ioibox Video Output to a Analog Device (page 19)
•
Connecting the Power Supply (page 19)
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Connecting to the Network Before connecting the ioibox to the network assure that the LAN/WAN supports the ioibox IP and will allow communication with remote workstations where the web browser or monitoring application is installed. By default trk1 is shipped with a factory set IP and MAC addresses labeled on the ioibox package and the automatic network IP configuration mode is disabled for DHCP connectivity. If your network uses a firewall, you must configure the firewall to support communication among the units, applications, and Internet Browser. The following communication needs to be supported between units: •
•
•
•
•
HTTP o
Used for: Commands, Requests, Replies and notifications
o
IP port: 80
NTP o
Used for: Time synchronization with a network time server using SNTP
o
IP port: 123
RTSP o
Used for: RTP session setup
o
IP port:554
RTP o
Used for: Multimedia streaming
o
IP port: 2000 to 65535
Multicast UDP o
Used for: Units self publishing
o
IP address: 224.9.9.9
o
IP port: 57346
To Connect a trk1 Unit to the Network : •
Connect one end of the Ethernet cable to the network port and the other end to the Ethernet 10/100 port on the face of the ioibox.
Related Links How to Ping an ioibox from a Workstation (page 33)
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Connecting the Video Source (camera) The ioibox accepts video input from analog cameras and devices. Video connections should use 75 cable and are not recommended to be greater than 30 meters (98 feet). For more information on video cable specifications, see the Video Cable section (page 6). To Connect a Video Source to the ioibox 1. Securely connect the video cable to the output of the camera or device. 2. Connect the other cable end to ioibox VIDEO IN connection on the face of the ioibox.
Connecting a Relay Output For incident responses and device automatic commanding through the ioibox, you can connect external devices, such as door locks, lights, etc. to the Normally Open or Normally Closed relay outputs of the unit. Relay outputs connected to the ioiboxes can be assigned as automatic incident responses to events and alerts received on the ioiboxes. These are events such as intruder alarms, poor signal, low visibility, etc. For example, an intruder is detected in a courtyard, as an automatic incident response, exit doors are locked and security shutters are closed. For more information on incident responses and relay outputs, refer to the trk1 HTML Edition Setup User Guide.
Caution To prevent damage to the ioiboxes, do not exceed the voltage and current ratings for Relay terminals.
CAUTION To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage (ground loops) is comparable among all connected system components. Relay Output Specifications •
Maximum current 1A @ 24VDC
•
Maximum current 0.5A @ 125VAC
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Relay Contacts Schematic
•
NC Terminal for connecting one of a pair of wires that leads to an external device on a circuit configured for “Normally Closed”
•
NO Terminal for connecting one of a pair of wires that leads to an external device on a circuit configured for “Normally Open”
•
C Terminal for connecting the second of a pair of wires for the COMMON lead of an external device regardless of whether the device is operated in a “Normally Open” or “Normally Closed” configuration
A Relay Output terminal has two options for connecting a device: •
Option 1 is for a Normally Closed configuration.
•
Option 2 is for a Normally Open configuration.
Output supports optoisolated signal for a single external device, such as an electrical door lock relay. Signals can be sent as continuous (intermittent) or single pulse.
Connecting an Alarm Input (Dry Contact) The trk1 ioibox unit supports connection of an alarm device for receiving input signals. This allows the trk1 to automatically work with external alarm devices. Connected alarm devices become available for the ioibox-HTML Live View allowing security personnel to receive alerts from the connected external devices and trigger automatic responses. CAUTION Assure the common ground terminal connection for alarm inputs is connected in the right terminal connector socket of an Alarm Input pair. If using a shielded cable, connect the shield wire to a ground terminal.
CAUTION To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage (ground loops) is comparable among all connected system components.
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Connecting ioibox Video Output to an Analog Device The trk1 analog video output can be monitored or recorded on analog devices. The output analog video contains the video from the camera combined with On Screen Display (OSD) overlays such as, tracking boxes and trails, time stamp, alarm, camera status, etc. These OSD can be enabled and customized using the trk1 HTML setup application. For more information, refer to the trk1 HTML Edition Setup User Guide. To Connect an Analog Device to the ioibox Analog Video Output •
Using video coax 75 cable, connect to the VIDEO OUT of the trk1 ioibox to the analog device video input of the external device (e.g. the VIDEO IN of a monitor).
Connecting the Power If you are not using Power over Ethernet (PoE), you can make the electrical power connection to the ioibox. Before connecting to the power, please review Cautions and Warnings (page 2) and the section Electric/Power Supply Cables (page 7) sections. Electrical safety should always be observed. Warning To prevent bodily injury or damage to the ioibox, only use properly rate and approved power supplies.
To Connect the Power Supply : 1. Connect the power from a properly rated power supply to the Power connector on the unit panel. 2. Verify that the power LED light on the 10/100 Ethernet connection is working. Related Link Electrical Power Input
Connecting the External Protective Earth Terminal The trk1 unit must have the external protective earth terminal permanently connected to protective earth according to local regulations and codes. To Connect the External Protective Earth Terminal 1. On the face of the trk1 unit, loose the screw of the protective earth terminal. 2. Attach a properly rated ground cable according to local code requirements and tighten the screw. 3. Assure that the other end of the ground cable is connected to protective earth according to local regulations and codes.
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Setting the ioibox IP There are two connectivity methods for configuring the ioibox IP and network settings: 1. Over the network (switch/hub) If you need to change the default IP, gateway or the subnet mask, you can do this over the LAN/WAN network using a web browser when the following conditions are met: •
The IP of the machine accessing the ioibox-HTML setup application using a Web Browser or running the ioimage SiteConfigurator application fits to the subnet mask 255.255.255.0
•
The network allows or has been configured for the factory shipped IP to be visible to the machine where the ioibox-HTML setup application is accessed from a Web Browser or where the SiteConfigurator is installed.
2. By a stand-alone computer connected to the ioibox if the following conditions are met: •
Windows 2000/XP/Vista with a 10/100 Ethernet port
•
If the computer’s IP fits to the subnet mask 255.255.252.0
•
The computer’s local area connection settings allow or have been configured to support the factory shipped IP to be visible.
If these conditions are not met, you may need to temporarily make changes to you network settings to allow the configuration of the ioibox network settings to requirements and then manually restore the network settings afterwards. This requires administrative permission and should only be done by a network administrator who is authorized to change these settings. One a connection is established and the network settings allow communication the IP can be change using one of two methods: •
Setting the IP Using ioimage HTML Setup application
•
Setting the IP Using the ioimage SiteConfigurator application
Preparation 1. Write down the factory default IP address. 2. After installing the ioibox, connecting it to the network or PC, as well as the power supply, press the reset button on the back of the ioibox. For additional reset options, see the Resetting the ioibox units section (page 23). 3. Make certain this IP number is added to the LAN/WAN network configuration to allow the IP to be visible to the workstation computer where the ioibox HTML setup is installed. Important: To avoid IP conflicts on units using the default IP address, only a single unit should be connected to the network at a time until the IP addresses can are changed.
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Setting the IP Using HTML Setup Using and HTML browser (Internet Explorer 6 or 7) you can access Setup and make changes to the IP and networks settings as needed. The following table describes the labels and setting of the Network Basic settings screen. Setting
Description
General Unit Name
The name given to the unit.
IP Address Obtain an IP address automatically (DHCP)
Enables the unit to obtain an IP from a DHCP mechanism on the network. Note: Selection of DHCP option when DHCP server is not available may cause the unit to default to an arbitrary IP address that may be incompatible with the network.
Use the following IP address
In this mode, the trk1 IP must be entered in the IP Address box.
IP Address
The IP number in standard format that is the IP of a trk1 used on the LAN/WAN.
Subnet mask
This is a mask that limits which network computers are allowed to access the ioibox. This mask should be changed to match with your local network numbering convention.
Default gateway
This address is a local IP address, usually a router, on the local network that serves to forward to another network beyond the local network. If your network uses a switch (gateway). This is the IP address of that switch. If your network uses a hub, this setting is not applicable.
To set the IP Using HTML Setup 1. Access the unit IP using Internet Explorer (may need to adjust security settings, see the Network Settings and Requirements section.) 2. Access the unit via a web browser and then on the upper right mode menu, click Setup. A login prompt appears. 3. In the login prompt enter your login name (default admin) and password (default admin) then click Login.
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4. In the Configuration Navigation Menu, click the Network node and select Settings. The network settings screen appears.
5. In the Settings tab do the following: a) If not selected, select Use the following IP address. b) In the IP box, enter the IP number to be used. c) In the subnet box, enter the subnet mask required for the For additional reset options, see the Resetting the ioibox units section (page 23). to communicate with the network and specifically with the machines that will be using and configuring the unit. d) If on a WAN, in the Gateway box, enter the IP of the WAN gateway. 6. Click Apply. Note: Selecting DHCP mode while no DHCP server is connected may result on unexpected results.
Setting the IP Using the SiteConfigurator Application The network configuration can be changed using the SiteConfigurator application (See Documentation & utilities CD provided with the unit). The benefit of this tool is that it displays and allows configuration of connection settings for all ioimage ioiboxes and ioicams on the network. Setting
Description
IP
The IP number in standard format that is the IP of an ioibox or ioicam used on the LAN/WAN.
Subnet Mask
This is a mask that limits which network computers are allowed to access the ioibox. This mask should be changed to match with your local network numbering convention.
Default Gateway
A node (usually a router) on the computer network that serves as an access point to another network. If your network uses a switch (gateway). This is the IP address of that switch. If your network uses a hub, this setting is not applicable.
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To change the network settings using the SiteConfigurator 1. Start the SiteConfigurator. The site configuration takes a few moments to display all of the network resources on the network. 2. From the Network Resources select the ioibox or ioicam to be configured 3. Select the Network tab. 4. In the Network tab, select the Module tab and do the following: a) In the IP address box, enter the IP address to be used b) In the Subnet mask, enter the mask for network communications c) If on a WAN, in the Gateway box, enter the correct Gateway IP address. 5. Click Apply.
ioibox Network IP Modes There are two ways for changing the ioibox IP number from the manufacturer default: •
Manual IP Configuration Mode In this mode, the ioibox IP is user-defined and can be changed by using the ioibox HTML setup application.
•
Automatic IP Configuration Mode In this mode, the ioibox IP is defined by the DHCP server. This mode works with DNS and DHCP mechanisms of the network that automatically handle IP assignments. DHCP is a network server that works like an agent to maintain dynamic IP assignment for network domains. When DHCP is enabled, the ioibox automatically checks to see if there is a DHCP (automatic IP assignment) feature on the network and on initial connection an IP number is assigned. If the ioibox is connected to a non – DHCP network, or the DHCP fails to respond, a default IP is used.
Note if you are using DHCP, it is recommended that the network be configured to associate the MAC address with the DHCP assigned IP number. This will help prevent problems with DHCP giving away a unit’s IP to another device.
Resetting ioiboxes There are two ways to reset the trk1: •
Hard Reset Using the Reset Button on the Unit
•
Hard Reset Power Down and Power Up
Hard Reset Using the Reset Button on the Unit The trk1 unit has a Reset button located on the on the face of the ioibox that can be pressed to reset an ioibox. To Reset an ioibox Using the Reset Button •
Using a small pointed object, such as a ballpoint pen, insert the point into the hole labeled “Reset”, press in and release.
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Hard Reset Power Down/Power Up The trk1 can be reset by turning on and off the units. To Reset an ioibox by Power Down/Power Up 1. Turn off or disconnect the power. 2. Turn on or reconnect the power.
Camera Installation & Tips The following provides general guidelines for configuring stationary cameras. •
The TRK units only support analog signal and the Video Input of the TRK unit white balance signal should be 1V p/p
•
Connected video should be live when the TRK-unit is powered on.
•
If the camera model supports Onscreen Displays, these displays should be disabled.
•
Position the camera as best possible to avoid scenes that directly view the sun at periods of the day.
•
On cameras that have extendable sun shields, extend them as far as possible – this increases the possibility of the sunshield protecting from effects of the sun and the lens from dust and weather.
•
If the camera model has image stabilizer functionality it should be enable.
•
If the camera has built-in motion detection, disable it
•
If the camera has OSD, they should be disabled.
•
If the camera model has a shutter speed setting that is automatically reduced during night, disable this functionality.
•
The camera should be adjusted for clarity of the objects and not necessarily the best aesthetics. Adjust the sharpness, brightness, and gain (on the camera itself) should be optimally set to this effect.
•
Adjust the focus as follows: o For all cameras, adjust the focus during the day to best view of the area of interest. Final focusing always during the night o For day night cameras that have two camera, adjust each camera for it day or night application to best view of the area of interest
•
For the lens of the camera: o Many standard cameras lenses automatically filter out infrared during the daytime. If you are using a camera working with infrared illumination that is a “night” camera, select a lens that doesn’t filter out infrared. Use a lens that compensates for daytime infrared but supports infrared at night. o Choose a lens that provides sufficient field of view magnification, so that the intruders can be detected at the depths required for the site. Note the greater the magnification the less width in the field of view.
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•
Camera height and angles: o For FOVs of depth where movement towards the camera is to be detected, the camera angle and height should be adjusted based on the FOV depth, topology/detection plane angle of intersect. In general, greater heights with smaller inner (steeper) angles provide more pronounced visualization of movement on the detection plane towards or away from the camera. If to large of a camera angle (tilt approaching parallel in relation to the detection plane) and low camera height are used, visualization of movement towards or away from the camera will be less pronounced. This may affect the speed of detection if an intruder makes a precise foreword or away movement (no significant horizontal) because the pixel distance translations will be more difficult to gauge. One pixel change, in this situation, will be equivalent to a considerable distance traveled. Wide-angle lenses will provide less depth capabilities at distances, as the intruder will appear smaller at close to 90° (relation to the primary detection plane). o The following image shows how from the camera’s point of view the angle at which an intruder is viewed, becomes greater at a distance and thus quality of visible progression towards of away from the camera is less pronounced.
The view nearer the camera is at a steeper angle and therefore the depth more accurate (more pixels per movement at a set distance) in determining depth movements towards or away from the camera. If a camera is mounted at 90° to the detection plane an approaching object only grows in size but does not show movement in reference to the detection plane. •
Lighting Issues o For scenes of depth, lighting should always be behind the camera and not in the front. If the lighting is in front of the camera it may cause the auto iris to automatically adjust to close light and this will reduce visibility at depth where the light is not as strong. o Lighting (including infrared) should not be directed at the ground in front of the camera but is preferential that it be projected near parallel to the ground. This is because if the foreground is brightly lit the auto iris may adjust and reduce visibility at depth where the light is not as strong.
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o If using white or yellow lighting, use a LUX meter and measure the lighting by facing the meter down. The reading for areas that will support detection in white or yellow light cameras should read at 5lux or greater. o If using an infrared illuminator, check that the sensitivity of the camera chip matches the illuminator specifications. •
Camera placement: o The tripwire functionality performs optimally when the camera is positioned to point down the tripwire line of separation.
Overhead view of an optimal camera view down the line of a tripwire o When the PTZ synchronization is used the PTZ camera must translate the stationary cameras three-dimensional coordinates to its own preset scene coordinated. In a previous paragraph the inherent effects of angle and gauging distance was discussed. In a situation where the stationary camera sends a less than precise depth coordinate, most often synchronization can overcome errors using the other two coordinates. If however, the PTZ camera is at a near 90 intersect with a stationary camera the margin of error in distance coordinate becomes more pronounced as individual pixels can translate into several meters on the horizontal pan of the PTZ. For planning the intersection angles of a PTZ and stationary camera, the following guides for understanding the level of accuracy on a PTZ handoff at the different PTZ to stationary intersect angles (horizontal) for different visual & camera angles (vertical) on a stationary camera: For a stationary camera with a low camera angle or visual angle (vertical) the following shows the advantages and disadvantages of intersecting between a PTZ camera (
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) and a stationary camera:
For a stationary camera with medium camera angle or visual angle (vertical) the following shows the various qualities at installation angles where the PTZ and stationary synch share (horizontal intersect angles) a view of an intruder:
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For a stationary camera with a steep camera angle or visual angle (vertical angle) the following shows the qualities at installation angles where the PTZ and stationary synch share (horizontal intersect angles) a view of an intruder:
o If an area is sizable and requires more than one camera place the cameras so that the field of views overlap sufficiently so that there are no dead zones between them. Factors of lens selection, camera height, depth and width of view will determine the capabilities of the cameras to cover any given FOV area. The overlap should be such that the area of overlap provides the ability to view the full top-to-bottom height of an intruder by the camera covering the dead zone of another camera.
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o Cameras should be place so that one camera provides an overlapping view of the other. In this way, should an attempt to tamper or disable a camera can be capture in the surveillance FOV of the covering camera. o When determining camera height and installation area, consideration for accessing the camera for maintenance, camera security, lighting qualities, cabling requirements (factors signal degradation) and FOV coverage should all be considered. •
Regular cleaning and maintenance of the camera should be scheduled.
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Appendix The appendix contains the following sections: •
Connecting Leads to a Spring Clamp Terminal Block (page 30)
•
Troubleshooting (page 31)
•
How to Ping an ioibox from a Workstation (page 33)
•
trk1 ioibox Specs (page 34)
•
Who to Contact (page 35)
Connecting Leads to a Spring Clamp Terminal Block The ioiboxes come with two terminal block connectors. Each connector is for terminating wires and then plugging the connector into either the Relay Output or Alarm Inputs of the ioibox. To Connect a Wire to the Spring Clamp Terminal Block
Spring Clamp Terminal Block
1. With a small screwdriver, press in and hold the orange spring-clamp button next to the female outlet where the wire will be inserted. 2. Insert the wire in the female outlet. Note the wire end should be stripped of insulation. 3. Release the orange spring-clamp button.
Connecting a Wire to a Terminal Block
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Troubleshooting This section provides useful information and remedies for common situations where problems may be encountered. Problem
Try
No Ethernet 10/100 Lights (connected to the Ethernet with other lights working)
Check that the network is working. Check that the Ethernet cable is properly attached. Check the Ethernet cables for damage and replace as needed.
How to find out what IP is being used
Run the SiteConfigurator this will listen on the network for all active units.
The IP responds to a ping on the network from the workstation but is not showing in the SiteConfigurator
Disconnect the ioibox Ethernet 10/100 port or turn the ioibox power off and then ping the IP again. If the IP responds there is another device using the IP. Consult with the Network Administrator to resolve the conflict.
The ioibox IP is already in use by another computer (collision)
Disconnect ioibox the from the network and make a direct connection from a computer to the unit using an Ethernet cable. Then using the ioibox HTML setup or SiteConfigurator application to change the ioibox IP after connecting to it directly (not through the system network).
The DHCP has changed the ioibox IP and given the initial IP to a different device
Because DHCP is a dynamic agent that provides IPs to requestors there is a possibility that an IP can be mistakenly given away. Consult your Network Administrator about preventing this situation. Commonly there is the ability in the DHCP mechanism to link IP numbers to MAC addresses. By doing so, this will instruct the DHCP not to give the IP to another device.
No analog output video signal
Check that the video cables are securely connected between the ioibox Video OUT jack and the analog video device. Check that the connection is made to the correct VIDEO IN jack of the analog video device. Verify that the ioibox has power. Check the cables for damage and replace as needed
Bad output video quality
Check the cables are connected securely. This includes junction boxes and amplifier that may be used. Check the camera settings are correct, on the camera and in the ioibox HTML setup. Check the camera lens is clean and unobstructed Check that the analog video signal is not being degraded due impedance caused by lengthy worn cable, numerous connectors, ground loops interference, etc. Check the cable length is within specification
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Problem
Try
Streaming video image is hanging (stopped)
Refresh Browser screen (F5) Check the network is operating correctly Check the HTML setup configuration is correct for the available CPU and network traffic. Check bandwidth and bitrate settings of the network are set properly Check that other processes and applications are not causing undue latency Check that firewall analysis or blocking is not interfering with the stream and supports the required ports and communication protocols Check for computer viruses that may affect HTML browser performance
Alarm Inputs (Dry contacts) are not working
Check a proper rule for an alarm input event was defined in the unit using the HTML setup application Check that the ioibox is communicating through the network. Check the HTML setup to assure the Alarm Input is enabled. Check the Alarm inputs wires are connected securely. Check that the alarm wires are paired in the terminal block according to requirements. Check that the block connector is plugged in firmly to the Alarm Inputs and not the Relay Output. Check that the Alarm Input (Dry contact Close/open) is being provided by the connected device.
Relay Output is not working
Check that the Relay Output action is properly configured in the ioibox HTML setup. Check the Relay Output wires are connected securely. Check that the Relay Output are paired in the terminal block according to requirements and that one wire is connected to the common. Check that the NO or NC match the system Normally Open or Normally closed configuration. Check that the block connector is plugged in firmly to the Relay Output and not the Alarm Inputs.
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How to Ping an ioibox from a Workstation You can check if an ioibox IP is accessible over the network by using the command shell and issuing a ping command from a PC. In order to ping an ioibox IP, you will need its IP address. If the command window shows a “Reply” the ioibox is visible and working. If the command window shows “Request timed out” the ioibox at the IP specified is not being reached through the network or is not working. To Ping an ioibox 1. In Microsoft Windows®, select StartRun. The run dialog appears. 2. Type “cmd” or “command” and click OK.
3. In the command shell window, type “ping”, press SPACE, type the IP number and press RETURN.
Successful ping showing “Reply” from an IP 4. To exit the command window, type “exit” and press RETURN.
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trk1 Specifications trk1 Channels Number of Intelligent Video Analysis Channels
1
Analog Video Inputs TV Standard
Composite – NTSC or PAL
Physical Connector
1 x BNC 75
Analog Video Outputs TV Standard
Composite 1Vp-p – NTSC or PAL
Physical Connector
1 x BNC 75
Digital Video Output IP video streaming
MPEG4 SP
Max Resolution per Channel
CIF
Frame Rate
Up to full frame rate
Bit Rate
CBR (128Kbps – 4Mbps)
Ethernet (IEEE 802.3/802.3U)
1x Ethernet RJ-45 Interface
Services and Protocols
TCP/IP, UDP/IP, HTTP, SMTP, DHCP, DNS, SNTP
Video streaming
RTP/RTSP
Alarms /Commands
TCP/IP
Network
I/O Interface Serial - RS-232 / RS-485
None
IN – Alarm Input
1 x Dry Contacts
OUT – Relay Output
1 x Relay Output (rated load 0.3A @ 125VAC / 1A @ 30VDC)
Power Source Voltage
12VDC
Power over Ethernet (PoE)
Supported (IEEE 802.3af)
Power Consumption
5W
Physical Dimensions Dimensions (mm)
88 x 26 x 130 mm (W x H x D)
Dimensions (Inches)
3 7/16" x 1" x 5 3/32" (W x H x D)
Mounting
Camera Housing/Shelf
Environmental Specifications Operating Temperature
0° to 50° C
Operating Humidity
5% to 95% (Non-Condensing)
Certifications Safety
UL, CE
Electromagnetic Interference (EMC)
FCC 47 CFR part 14 subpart B, Class A CE, Class A
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Who to Contact For information, service, or sales, contact your ioimage analytics integrator. For additional contact information, visit the ioimage website at www.ioimage.com. •
For North America: ioimage US 109 S. Woodrow Lane #700 Denton, TX 76205 USA Toll Free: 1-877-383-2913 Tel: +1-940-383-2913 Fax: +1-940-383-2967 Support Email:
[email protected] Website: http://www.ioimage.com Support Hours: Monday through Friday 9:00 – 20:00 CST (UTC/GMT-6)
•
For Worldwide: ioimage Israel Help Desk Tel: +972-9-954-6003 Fax: +972-9-954-6004 Support Email:
[email protected] Website: http://www.ioimage.com Hours: Sunday through Thursday 8:00 – 20:00 Israel Time (UTC/GMT+2)
Have the following information available: •
Caller details
•
ioibox serial number
•
Description of the problem
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