1
Metro Edge Advertising Agency Team #3 MAR 321 Professor Nankin Neysa Smith, Lauren Buys, Blaine McCurry, Nicolas Morant, Simranjit Malhi, Twinkle Vakharia
Table of Contents 2
I. Executive Summary (3) II. Situation Analysis (4-40)
Background (5) Industry Research (6-18) Primary Research (19-30) Secondary Research (31-39) SWOT Analysis (40)
Target Audience Profiles (43-45) Key Insight (46) Positioning Statement (47) Message/ USP (48) Reason to Believe (49) Organizing Idea (50)
V. Media Choices by Budget (7581)
III. Objectives (41) IV. Creative Strategy Brief (42- 74)
Tagline (51) Commercial Story Board (52- 67) Print Advertisements & Billboards (68-70) Below-the-line (71-74)
Television Advertising (76) Magazine Advertising (77) Online Advertising (78) Newspaper Advertising (79) Other Advertising (80) Budget Breakdown (81)
VI. Conclusion (82) VII. Bibliography(83)
Executive Summary Simranjit Malhi 3
Potential for company growth is seen everywhere from technology to raw materials. To gain advantage, you must find where it is and attack the challenge. In the United States, there is a lot of potential in a growing audience. This audience is the multicultural millennials. Metro Edge Advertising is a creative and analytic marketing firm. We specialize in target profile definition and maximizing your company’s image. With our expertise, we generate a connection with your company and the target audience. Our mission is to develop a fully integrated marketing campaign to help Nissan build awareness and favorability among African American, Hispanic and Chinese millennial consumers in the United States. We have found the connection between Nissan and MC Millennials. The target audience wants a product that will express their individual creativity, interests and will boost their confidence. Our research finds those traits that express each group. This includes Rhythm, Style and Technology. Nissan is in great position to begin with. When you think of the leaders in innovation and design, you think of Nissan. We continued to work off Nissan’s “Innovation” theme to create the “What drives you?” campaign. This campaign will encourage the target market to see that Nissan mirrors their personality. Our research found a distinctive trait for each group that will connect with them emotionally. African Americans love style, Chinese Americans are passionate about the latest technology, and Hispanics Americans are inspired by music and rhythm. The Auto Industry in the United States is very competitive. Currently, the top 5 companies are Toyota (17.1%), GM (11.3%), Honda (12.3), Nissan (10.5), and Ford (12.4%). This campaign will build a relationship that will benefit Nissan now and in the future. Bottom line, Nissan will see an increased market share across this multicultural target.
II.
Situation Analysis Background, Research & SWOT Analysis
4
1 Background Nicolas Morant 5
Founded in 1914 under the name of Datsun
1970 - Datsun name is abandoned
1 2
Created by three partners: Kenjron Den, Roburo Aoyama, Meitaro Takeuchi
High expansion (boom) of Nissan
1975 – Nissan Top US vehicle importer
1984 – Creation of the brand Infinity in the US
1999 – Alliance with Renault Group (2nd French automaker)
2010 – Introduction of the first Nissan 100% electric car
2014 – Nissan NV200 will become New York City’s iconic yellow cab. 2
“Heritage”, Nissan - About Nissan, http://www.nissanusa.com/about/heritage. Paula Angelo, “Nissan NV200 Selected as New York City‘s Taxi of Tomorrow”, Nissan – Press Release, (May 3rd, 2011), http://www.nissancommercialvehicles.com/news-details?id=23.
Industry
3 Research _Financial
Statistics Blaine McCurry
6
Company
Location
Revenue
Toyota
Aichi Prefecture
$247,951.00 M Sales
General Motors
Detroit, Michigan
Ford
Dearborn, Michigan
Honda
Nissan
Hyundai
3
Tokyo
Yokohama-shi
Seoul
Standard & Poor’s Net Advantage Database
$135,592.00 M Sales
Company Name
S&P STARS Ranking
P/E
TOYOTA
3
21.40
HONDA
4
15.00
FORD
4
4.60
NISSAN
4
8.70
GENERAL MOTORS
5
4.50
$128,954.00 M Sales Company Name
Market ValueTotal ($M)
EPS
Yield %
Beta
TOYOTA
104,998.64
1.68
1.60
0.69
HONDA
51,798.13
1.96
1.70
0.75
FORD
34,940.51
1.74
2.42
NISSAN
36,707.01
1.71
1.57
GENERAL MOTORS
31,516.43
4.75
$116,170.90 M Sales
$114,827.10 M Sales
$78,457.00 M Sales
Industry
4 Research _Market
Share Blaine McCurry
7
Market Share:2010 (%) Nissan:
Toyota:
Units (thousands): 590.4 % of Total: 10.5%
Units (thousands): 962.1 % of Total: 17.1%
GM (Chevrolet):
Ford:
Units (thousands): 635.6 % of Total: 11.3%
Units (thousands): 696.9 % of Total: 12.4%
Hyundai:
Honda:
Units (thousands): 413.2 % of Total: 7.3%
Units (thousands): 691.6 % of Total: 12.3%
Nissan 12.30%
10.50%
Hyundai 7.30%
Toyota
12.40%
GM (Chevrolet) 17.10% 11.30%
Ford
Honda
4. Levy, Efraim. “Market Shares of US Dealer New Light Vehicle Sales.” GMID (accessed on 10/10/11).
Industry Research5_Competitor Expenditures Blaine McCurry 8 NISSAN U.S. AD SPENDING ($ in thousands)5 By Media Magazine
% change $74,642
8.6
B-to-B magazine
242
1,725
-86.0
Local Magazine
399
276
44.8
22
155
-85.6
Newspaper
7,878
10,510
-25.0
National Newspaper
5,829
456
N/A
126
277
-54.6
196,427
126,988
54.7
92,990
77,452
20.1
186
3,375
-94.5
Cable TV Networks
99,031
65,685
50.8
Spanish-language Network TV
23,882
20,568
16.1
638
N/A
N/A
9,933
5,430
83.0
360
1,793
-79.9
92,487
58,379
58.4
Measured Media
611,458
447,708
36.6
Unmeasured Spending
255,976
187,425
36.6
Total
867,434
635,133
36.6
Spanish-language Newspaper Network TV
Spot TV Syndicated TV
Network Radio Local Radio
Outdoor Internet
AdAge DataCenter Database
2009 $81,029
Spanish-language Magazine
5
2010
Industry Research5_Competitor Expenditures Blaine McCurry 9 HONDA U.S. AD SPENDING ($ in thousands)5 By Media Magazine
2009
% change
$91,213
$95,092
-4.1
Sunday magazine
2,770
6,442
-57.0
B-to-B magazine
2,634
4,503
-41.5
4
NA
NA
Newspaper
9,064
2,449
270.2
National newspaper
8,207
5,341
53.6
104
47
123.1
1
0
200.0
Network TV
162,337
131,732
23.2
Spot TV
274,029
209,075
31.1
268
1,015
-73.6
Cable TV networks
74,578
68,613
8.7
Spanish-language network TV
10,494
18,542
-43.4
Network radio
7,788
8,914
-12.6
Local radio
4,290
4,534
-5.4
Outdoor
4,864
4,489
8.4
37,159
57,942
-35.9
Measured media
689,804
618,730
11.5
Unmeasured spending
370,856
332,534
11.5
1,060,659
951,264
11.5
Local magazine
Spanish-language newspaper
FSI (freestanding inserts)
Syndicated TV
Internet (display only)
Total 5
2010
AdAge DataCenter Database
Industry Research5_Competitor Expenditures Blaine McCurry 10 TOYOTA U.S. AD SPENDING ($ in thousands) By Media Magazine
% change $104,401
27.2
5,705
1,417
302.6
B-to-B Magazine
975
1,607
-39.4
Local Magazine
44
139
-68.3
559
622
-10.2
Newspaper
19,835
4,831
310.6
National Newspaper
10,976
16,334
-32.8
607
85
616.4
NA
67
NA
Network TV
381,432
340,436
12.0
Spot TV
135,394
108,268
25.1
19,342
1,554
NA
193,205
125,436
54.0
66,261
54,246
22.1
1,047
1,272
-17.7
60
189
-68.4
4,911
6,518
-24.7
Outdoor
17,210
16,843
2.2
Internet
131,337
47,032
179.3
1,121,730
831,297
34.9
613,929
454,973
34.9
1,735,658
1,286,270
34.9
Spanish-Language Magazine
Spanish-Language Newspaper
FSI
Syndicated TV Cable TV Networks Spanish-Language Network TV Network Radio National Spot Radio Local Radio
Measured Media Unmeasured Media
Total
AdAge DataCenter Database
2009 $132,833
Sunday Magazine
5
2010
Industry Research5_Competitor Expenditures Blaine McCurry 11 GMC (Chevrolet) U.S. AD SPENDING ($ in thousands) By Media Magazine
% change $246,456
59.8
Sunday Magazine
2,108
23,511
-91.0
B-to-B magazine
7,516
3,887
93.4
Local Magazine
2,641
756
249.6
Spanish-language Magazine
3,642
1,324
175.1
215,086
579,687
-62.9
27,559
50,135
-45.0
2,934
2,717
8.0
Network TV
602,547
544,209
10.7
Spot TV
188,033
108,710
73.0
41,523
44,508
-6.7
293,618
251,394
16.8
Spanish-language Network TV
76,857
64,993
18.3
Network Radio
31,285
41,808
-25.2
Local Radio
16,091
16,560
-2.8
Outdoor
17,469
19,380
-9.9
Internet
240,003
190,150
26.2
2,171,282
2,198,395
-1.2
697,670
262,545
165.7
Total
2,868,952
2,460,940
16.6
Chevrolet Total
1,128,746
917,645
23.0
National Newspaper Spanish-language Newspaper
Syndicated TV Cable TV Networks
Measured Media Unmeasured Spending
AdAge DataCenter Database
2009 $393,718
Newspaper
5
2010
Industry Research5_Competitor Expenditures Blaine McCurry 12 FORD U.S. AD SPENDING ($ in thousands) By Media Magazine
% change $164,251
-16.7
N/A
989
N/A
7,191
5,739
25.3
21
34
-38.2
672
748
-10.1
6,424
13,197
-51.3
13,545
11,221
20.7
Spanish-Language Newspaper
72
607
-88.1
FSI
13
N/A
N/A
561,155
509,427
10.2
Spot TV
81,972
68,610
19.5
Syndicated TV
28,425
19,372
46.7
124,200
88,745
40.0
Spanish-Language Network TV
14,078
12,889
9.2
Network Radio
19,937
16,456
21.2
2,914
3,447
-15.5
10,099
9,005
12.2
3,887
3,342
16.3
145,369
111,312
30.6
1,156,829
1,039,391
11.3
758,119
435,493
74.1
1,914,948
1,474,885
29.8
B-to-B Magazine Local Magazine
Spanish-Language Magazine Newspaper
National Newspaper
Network TV
Cable TV Networks
National Spot Radio Local Radio Outdoor Internet
Measured Media Unmeasured Media
Total
AdAge DataCenter Database
2009 $136,854
Sunday Magazine
5
2010
Industry Research5_Competitor Expenditures Blaine McCurry 13
HYUNDAI U.S. AD SPENDING (In thousands) By Media Magazine
% change
$16,567
104.4
428
593
-27.8
Newspaper
2,638
1,163
126.9
National Newspaper
1,305
1,105
18.0
154,252
140,064
10.1
20,649
33,190
-37.8
395
13,443
-97.1
73,422
44,057
66.7
200
N/A
N/A
Local Radio
3,686
2,868
28.5
Outdoor
1,466
458
220.4
Internet
23,283
17,467
33.3
Measured Media
315,593
270,975
16.5
Unmeasured Spending
152,247
130,723
16.5
Total
467,840
401,697
16.5
Network TV Spot TV
Syndicated TV Cable TV Networks Network Radio
AdAge DataCenter Database
2009
$33,871
B-to-B magazine
5
2010
Industry Research5_Competitor Expenditures Blaine McCurry 14
Advertising Expenditures of Major Competitors: 2010 (in millions) Nissan
Toyota
$1,060,659
$867,434
$1,735,658
5
AdAge DataCenter Database
Honda
Industry Research5_Competitor Expenditures Blaine McCurry 15
Advertising Expenditures of Major Competitors: 20105 Media Internet Outdoor Radio
Spanish Network TV Honda Toyota Nissan
Cable TV Syndicated TV Spot TV Network TV Newspaper Magazine 0% 5
AdAge DataCenter Database
5%
10%
15%
20%
25%
30%
Industry Research_Competitor Strategy Appealing to the MC Millenial
Twinkle Vakharia
16
Toyota has strategically appealed to the Hispanic crowd by issuing around 450,000 decals exclaiming Toyota ownership and Latin pride to showcase on vehicles.6 Toyota has seen their sales in the Hispanic market increase significantly as a result. A Google study found that African Americans are more prone to be influenced by advertising on Smart Phones. They are 53% more likely to click on banner ads, watch commercials and manage their finances through a Smart Phone.7 Last year, Cadillac decided to invest in employing an African American agency to appeal to that demographic more specifically.8 Both Fiat and Honda have used their campaigns to inspire a nostalgic emotion from their younger segment of their target audiences.9 Hyundai has tapped into a new use of a car through its marketing: socializing. They have decided to stress on the versatility of their car, both as a “need” as well as a “want”. A Hyundai can now be used as a social hub for music, video games and movies.10
_______________ 6“Toyota
Brings 'We Are Many' Social Media Effort to TelemundoNovela,” April 2011, http://adage.com/article/hispanic-marketing/toyota-brings-somos-muchos-effort-telemundo-novela/227019// 7“Digital Truths about African Americans,” September 2011, http://www.adweek.com/news/advertising-branding/google-study-sees-african-americans-more-responsive-digital-marketing-1349/ 8“Cadillac Picks African American Agency,” September 2010, http://www.adweek.com/news/advertising-branding/cadillac-picks-african-american-agency107818/ 9“2012 Honda Civic Spot Choking on Nostalgia,” July 2011. http://www.adweek.com/adfreak/2012-honda-civic-spot-practically-choking-nostalgia-133619/ 10“Velostar is a ‘Hangout,’” October 2011,
Nissan Brand Advantages
Simranjit Mallhi
17
Design o o
Innovation o
o o o o
Nissan is inspired by the emotional value customers expect from a car.15 The intelligent key with the push button ignition is a standard on most cars. Gas Mileage: Nissan cars have great gas mileage for the variety of models they provide. All Nissan vehicles have a gas mileage that ranges from 17 – 38 mpg (highway), and 12 – 33 mpg (city).16 The Nissan LEAF is the world’s first affordable zero-emission car.17 The Nissan Versa has the highest horsepower and most passenger room in its class. Nissan utilizes racing technologies for the GT-R Sports automobile. Nissan introduced Brake Override Technology. Some say they will be required by the government to include the same engineering in the future.
Customer Service o
Nissan was awarded “The Greatest Resale Value Award” by the Kelley blue book and Popular Science.
Nissan Global "Nissan Design Vision.” Nissan. < http://www.nissan-global.com/EN/DESIGN/POLICY/> Wang, Andrew. "The advantages of Nissan Automobiles." Personal Transportation. 22 Oct. 2011. http://www.personaltransportation.org/transportation/the-advantages-of-nissan-automobiles/ 13 Skentzos, George. "Nissan unveils LEAF zero-emission vehicle." CarAdvice. 19 Aug. 2009. 11
12
Nissan Brand Disadvantages & Problems
Simranjit Mallhi
18
Disadvantages •
•
•
•
14
Insurance and Maintenance: It costs a lot more to insure and maintain a foreign car. Nissan vehicles depreciate slower because it is a foreign car, causing domestic cars to be cheaper for consumers. Nissan announced a recall on 540,000 vehicles due to issues with brake pedals and gas gauges. There is currently an investigation on 2007 and 2008 Altima’s concerning brake fluid leaks affecting 440,000 vehicles.18
Problems •
Nissan needs to alleviate the impacts of the Japanese industry inventory troubles caused by the March 11 earthquake and tsunami.19
•
Nissan fell from No. 12 to No. 24 in Power’s 2011 Initial Quality Study.20
Rall, Patrick. " NHTSA investigating Nissan Altima for brake fluid leaks." Torque News. 131 May 201. \ http://www.torquenews.com/106/nhtsa-investigating-nissan-altima-brake-fluid-leak 15Chappel, Lindsay. "Nissan brand sales jump 22% despite Irene." Automotive News. 1 Sept. 2011. http://www.autonews.com/apps/pbcs.dll/article?AID=/20110901/RETAIL01/110909980/1448 16Chappel, Lindsay. " Ghosn's task: To help Nissan grow and solve quality issues Automotive News. 1 Sept. 2011.
Primary Research_Survey Results Demographics of Respondents 19
Male: 51% Female: 49% 47% are over 22 years old 39% are African American/Hispanic/Chinese 53% are Students
Simranjit Malhi
Primary Research_Survey Results 20
Do you currently have a driver’s license?
Do you currently own or lease a vehicle?
Most respondents, within 1 year
When do you see yourself purchasing your next car?
Most respondents, 2 cars
How long ago did you purchase your last car?
60%, YES; 40%, NO
How many cars do you have in your household?
92%, YES; 8%, NO
Most respondents, 2-4 years
What is the primary reason for which you drive?
Most respondents, commuting for work
Simranjit Malhi Blaine McCurry
Primary Research_Survey Results Most preferred brands from 1-7 (1 being most preferred)Simranjit Malhi 21
6.3 5.49
5.36
GM
Chevrolet
4.59 3.59
2.72
Toyota
Nissan
Kia
Ford
Primary Research_Survey Results What do you value most in a car?
Simranjit Malhi
22
89% 61%
51% 25%
32%
26% 13% 3%
Primary Research_Survey Results How important is innovation to you on a scale of 1-10?
Simranjit Malhi
23
20%
13%
9%
9% 7%
6%
14%
13%
7% 3%
0%
0
1
2
3
4
5
6
7
8
9
10
Primary Research_Survey Results What does innovation mean to you?
Simranjit Malhi
24
Text Response: Next cool thing Fast, fuel efficient Leading the way in creative use of technology Love taking risks. New technology, better to function, fixing previous problems To bring about change for the better To me, innovation means to improve upon something that's already in existence. Introducing new methods or techniques Finding the most cost effective and efficient way way to make something better than the current best Power and ability to change current ideas/systems with own ideas Being creatively unique. Never seen before products that work better than other (somehow similar) products in the market Something new that changes the standard, something that is groundbreaking and different that breaks the norm It can be several things. Doing something new. Doing something better. Doing something in a different way than normal. New & unique feature
Primary Research_Survey Results What media types do you frequent most often?
Simranjit Malhi
25
41%
37%
14% 8%
Print Media (magazine, newspaper)
Television
Social Media Websites other than (Facebook, Twitter, social media sites Yelp) (Google, Huffington Post)
Primary Research_Survey Results Most frequented magazines
Simranjit Malhi
26 1.
Architectural Digest
12.
Esquire
23.
adage
2.
economist
13.
Time
24.
Wired
3.
Sports Illustrated
14.
Glamour
25.
Latina
4.
Men's Health
15.
NYLON
26.
ESPN
5.
Cosmopolitan
16.
Motor Trend
27.
Lucky Magazine
6.
People
17.
time out
28.
Fortune500
7.
Rollingstone
18.
Bloomberg Magazine
29.
Hot Rod
8.
Women's Health
19.
Elle
30.
Chicago Magazine
9.
oprah
20.
Maxim
31.
Popular Science
10.
Entertainment Weekly
21.
High Times
11.
GQ
22.
Wired
Primary Research_Survey Results Most frequented television
Simranjit Malhi
27
20%
8% 7%
0%
8% 9% 5%
9%
8%
5% 4%
7%
4% 1%
0% 1%
0% 1%
Primary Research_Survey Results Most frequented websites
Simranjit Malhi
28
Social Media: Facebook Twitter Tumblr Foursquare Google +
Other: CNN.com (4) ESPN.com (3) Gmail.com (5) Google.com (20) Reddit.com (10) Yahoo.com (11) Youtube.com (6)
Primary Research_Survey Results Primary research results
Simranjit Malhi
29
Lifestyles of Those Surveyed
Top Websites Excluding Social Sites: Google, Yahoo
Top Social Media Site: Facebook, Twitter
Most commonly watched cable networks: NBC, Discovery Channel, ABC and Food Network
Most common use of driving: Driving to work
Most common media type used: Social Media
Most commonly read magazines: Wired, Cosmopolitan, Time
Primary Research_Survey Results Primary research results, continued
Simranjit Malhi
30
Cars • • • • • •
Most preferred car brands: Kia, GM, Chevrolet Prefer Japanese cars more Most preferred car type: SUV, Sedan, Hybrid Price and Fuel Efficiency are the top 2 factors when purchasing a car 34% are willing to spend $20,000 to $30,00 40% selecting 7 or above on a scale of 10 when asked how important innovation is • 19% selected 10 out of 10 when asked the importance of a car being eco-friendly • Navigation System, Stereo System and Storage space are the top three interior features
Consumer Research Target Consumer Characteristics18
Blaine McCurry
31
250
Index
200
150
Hispanic
100
Asian African American
50
0 Work Early "Green" Centered Adoptor •
•
18
Hispanics and Asians are over 110% more likely to be work centered. • African Americans are about 71% more likely to be work centered.
African Americans are 118% more likely to be early adopters. • Hispanics and Asians are over 85% more likely to be early adopters.
Simmons Database: Simmons Choices III (2008). Accessed on 11/9/11.
Brand Loyal •
Hispanics and Asians are over 23% more likely to be environmentally conscience. • African Americans are 23% less likely to be environmentally conscience.
•
All three segments of our target are less likely to be brand loyal: • Hispanics-18% less likely • Asian-27% less likely • AA-26% less likely
Consumer Research Target Consumer Self-concepts18
Blaine McCurry
32
•
Targets are more likely to be self-centered and narcissistic: • Hispanic-87% more likely • Asian-159% more likely • AA-112% more likely
•
Asians don’t consider themselves as adventurous as Hispanics and African Americans.
•
Asians tend to consider themselves more refined, creative, open-minded, intelligent and trustworthy than Hispanics or African Americans.
•
Hispanics consider themselves to be more refined and creative than African Americans.
•
African Americans and Hispanics hold similar views of themselves in regards to being openminded, intelligent and trustworthy.
300 250
Index
200 150
Hispanic Asian
100
African American
50 0
18 Simmons Database: Simmons Choices III (2008). Accessed on 11/9/11.
Consumer Research Target Consumer Activities and Hobbies18
Nicolas Morant
33 250
Index
200 150
100 50
0
Hispanic 18 to 29
•
•
18
Asian 18 to 29
African American 18 to 29
18 to 29 year old Hispanics, Asians and African Americans tend to have similar activities & hobbies such as going to bars, nightclubs and dancing. They are 29%, 38% and 45%, respectively, more likely to do that compared to the entire U.S. population. Education courses tend to be more important for Asians and African Americans who are 122% and 65% more likely to study than the entire U.S. population.
Simmons Database: Simmons Choices III (2008). Accessed on 11/9/11.
Consumer Research Target Consumer Attitudes Toward Automobiles18
Nicolas Morant
34 350 300
Index
250 200 150 100 50 0 Foreign cars more prestige Choose a car mainly on than American looks
Hispanic 18 to 29
•
• • 18
My car should catch people's attention
Asian 18 to 29
Often drive by self for sense of freedom
My car should express my personality
African American 18 to 29
Multicultural millennials tend to have similar attitudes toward automobiles, but Asians tend to focus more on foreign cars (223% more likely) and cars that express their personality (82% more likely). African Americans drive cars for a sense of freedom (35% more likely). Hispanics tend to show a mixture of the other two targets’ attitudes towards automobiles.
Simmons Database: Simmons Choices III (2008). Accessed on 11/9/11.
Consumer Research Target Consumer Attitudes Toward Media18
Twinkle Vakharia
35
250
200
Index
150
100
50
0 I use the internet to socialize and meet others
Magazines are the main Radio is the main source Internet is the main source of entertainment of entertainment source of entertainment Hispanic
18
Simmons Database: Simmons Choices III (2008). Accessed on 11/9/11.
Asian
African American
Enjoy reading ads in magazines
I notice ads in the lobbies of movie theatres
Consumer Research Target Consumer Attitudes Toward Media,18continued
Twinkle Vakharia
36
18
Hispanic American, Asian American, and African Americans have similar attitudes in noticing advertisements in movie theaters Asians are also more prone to socialize and meet others on the internet and use the Internet as their primary source of information and entertainment. All three target segments tend to read ads out of curiosity.
Simmons Database: Simmons Choices III (2008). Accessed on 11/9/11.
Consumer Research Target Consumer Geographic Concentration19
Blaine McCurry
37
Target Segment Concentration, by Market
Hispanic
African American
Market
19
Pop.
Market
Asian
Pop.
Market
Pop.
New York
4,021
Los Angeles
8,200
Los Angeles
2,331
Chicago
1,906
New York
4,300
New York
1,578
Atlanta
1,614
Miami
2,100
San Francisco
1,511
Washington D.C.
1,552
Chicago
1,900
Honolulu
860
Philadelphia
1,542
Houston
1,900
Chicago
505
Los Angeles
1,458
San Francisco
1,700
Sacremento
494
Detroit
1,200
Dallas/Fort Worth
1,600
Washington D.C.
434
Miami
1,011
Phoenix
1,200
Seattle
389
San Antonio
1,200
San Diego
360
Boston
339
Houston
983
Dallas
935
Magazine Publishers of America. “African-American/Black Market Profile, Asisan American Market Profile, Hispanic Market Profile.” (11/11/11).
Consumer Research Distinguishing Chinese from Asian20
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Two proverbs 85% of Chinese Americans swear to live by: “If
you don’t climb the high mountain, you wont feel the pain; if you don’t take extreme challenges, you won’t see exciting discoveries.” “He who hurries cannot walk with dignity. It is better not to hurry so as to appear dignified and respectable.”
Both of these proverbs suggest a strong priority for career, wealth, and social recognition.
20 Yabuuchi, Akio. "Face in Chinese, Japanese, and U.S. American cultures." Journal Of Asian Pacific Communication (John Benjamins Publishing Co.) 14, no. 2 (September 2004)
Consumer Research Distinguishing Chinese from Asian 39
Characteristics of Chinese Americans Include: Career
Oriented Early Adopters Eco-Friendly
Priorities of Chinese Americans : Descending Order21 1. 2. 3. 4.
Achievement Social Recognition Success Social Power
21 Haibin, Dong. 2009. "Identity Discussion: A Discourse Analysis of the Ingroup Identity Differences Enacted by One Thread of Online Discussions."
Twinkle Vakharia
Nissan SWOT Analysis Blaine McCurry 40 Strengths
Weaknesses
The term innovation has strong meaning amongst the MC millennial segments
Nissan currently does not hold the majority share of the overall market or the MC millennial market
Nissan offers a wide variety of vehicles that appeal to the target segment needs
Many consumers have preconceived notions about the Nissan brand and the type of individual who generally owns a Nissan
Opportunities
Threats
MC millennials do not have strong brand loyalties
Nissan’s competitors are also directing their advertising efforts toward the growing MC millennial market
A large budget has been provided in order to efficiently reach all of the target segments
III. Objectives
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To outline the benefits of owning a Nissan product in a way that will appeal to the MC millennial market. To utilize media frequented by our target market to communicate our message. To convey a favorable brand image to the market in ways that will prosper Nissan.
IV.
Creative Strategy Brief Brand Advantages, Disadvantages, & Problems Target Audience Profiles Creative Strategy
42
Target Profile African Americans
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Name: Danielle Williams Age: 24 Location: Atlanta, GA Relationship Status: Engaged Occupation: Store Manager (The Gap) Education: BA in Fashion Design Interests: Fashion, shopping, planning her wedding, spending time with her sisters, reading romance novels, dancing and physical fitness Social Preferences: Prefers to have many friends. Enjoys socializing in clubs as well as lounges. Media Preferences: She primarily watches VH1 and BET, reads Vogue, Entertainment Weekly and Cosmo and spends most of her time on the Internet browsing , sharing photos and updating her status on Facebook and reading news stories on Yahoo.
Name: Ty Jones Age:21 Location: Los Angeles, CA Relationship Status: Single Occupation: Free-lance Model Education: Currently pursuing a BA in Acting (full time) Interests: Music production, women, cars, basketball, men’s fashion, acting, movies, the beach, spending time with his family and going out with his guy friends. . Social Preferences: Prefers to have a few close guy friends that he spends most of his time with. Enjoys socializing in bars , clubs and lounges as well as on the beach. Media Preferences: He primarily watches action and adventure movies in cinema’s as well as at home. He watches MTV, FX, ESPN and BET on TV, has a subscription to Maxim magazine and spends his Internet time surfing videos YouTube and browsing Facebook.
Target Profile Hispanic Americans
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Name: Andrés Mendoza Age: 28 Location: Miami, FL Relationship Status: Engaged Occupation: Manager in a nightclub Education: Associate degree in events planning Interests: Cars, women, bodybuilding, partying, men’s fashion, going out, watching sports on TV and action movies. Social Preferences: Like to have many friends. Enjoys socializing in clubs as well as lounges. Media Preferences: Primarily watches action movies, reads Maxim magazine, has a subscription for Sports Illustrated magazine and spends his Internet browsing on social media sites like Facebook and Twitter.
Name: Ana Delguado Age:22 Location: Los Angeles, CA Relationship Status: Single Occupation: Looking for a job Education: BA in drawing and painting Interests: Art, fashion, shopping, spending time with her friends, reading novels and magazines, going to the beautician. Social Preferences: Prefers to have a few close girl friends that she spends most of her time with. Enjoys socializing in bars , clubs and lounges as well as on the beach. Media Preferences: She primarily reads Latina, People, has a subscription to National Geographic magazine and spends most of her time on the Internet updating her Facebook and chatting with her friends.
Target Profile Chinese Americans
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Name: Stephanie Lee Age: 24 Location: New York, NY Relationship Status: Single Occupation: Student, Part-Time Corporate Law Intern Education: BA in Economics, Currently studying Corporate Law at NYU Interests: She loves reading, art, music and movies Social Preferences: Spending time with her family and close friends Media Preferences: She watches TBS, reads Bon Apetit and Marie Claire magazine. She is also connected with her friends, family and professional colleagues through LinkedIn, Facebook and email.
Name: Benjamin Zhang Age: 28 Location: Chicago, IL Relationship Status: Married Occupation: Designer at a web design firm Education: B.A in Graphic Design, currently going to school part time to finish up his M.B.A so that he can open up his own business one day. Interests: Art, plays the guitar, loves music, traveling. Social Preferences: When he isn’t with his wife, Ben loves to go out for drinks with his colleagues and vacation with his friends and family. Media Preferences: He is very active on websites such as reddit and Deviantart, he reads Forbes magazine, and watches Showtime, HBO and Comedy Central.
Key Insight
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The multicultural millennial consumer wants an automobile that will enhance their perceived self-image by showcasing their interests and creativity, thus boosting their self-confidence.
Positioning Statement
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Nissan surpasses their competition by offering their drivers innovative features that make it an exceptionally desirable brand for a wide variety of individuals, while still maintaining their affordability and their appeal to consumers personal interests.
Message/ USP
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When driving a Nissan, you will be showing the world your individual passion for style, technology and rhythm.
Reason to Believe
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Innovation is technically defined as a newly introduced idea, method or device developed for some benefit or use. Innovation is Nissan’s leading sales initiative and essentially defines the brand’s mission. Nissan offers it’s consumers many options to customize every vehicle to individual interests through Nissan’s build a car feature on their website. Selecting a vehicle will bring you to that vehicle’s own customized page where all of the interior and exterior features can be personalized. These features include; industry leading technology such as GPS capability or the ability to sync your other portable devices to the system in your vehicle, customizable interior and exterior designs and colors that allow you to best represent your personality as well as innovative and customizable sound systems for optimal rhythm.
Organizing Idea
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We will show a role model from each of the multicultural millennial segments (ChineseAmerican, African-American, Hispanic-American) following their individual passions (of Technology, Style, and Rhythm) in their careers and how that creative unique passion is also incorporated in their Nissans as they drive confidently in their respective neighborhoods. Chinese-American Our Male Chinese-American role model is working with technology, his individual passion, and shows that translated into the technological innovations he uses in his Nissan Z coupe. African-American Our Female African-American role model is working in fashion dealing with style, her individual passion, and shows how her style in the fashion world translates into the new style innovations in her Nissan Altima Coupe. Hispanic American Our Male Hispanic-American role model is working at his night club as the DJ enjoying the rhythm, his individual passion, and shows how this passion or rhythm translates into the new innovations for rhythm in his Nissan Armada.
Tagline
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Innovations in Technology Innovations in Style Innovations In Rhythm Innovation. It’s what drives us. What drives you?
Commercial Story Board Chinese Americans 52
Video: Chinese American male role model utilizing innovative technology in his workplace Audio: “Midnight City” –M83
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Commercial Story Board Chinese Americans 53
Video: Close-up of role model using interactive technology at work Audio: “Midnight City” –M83
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Commercial Story Board Chinese Americans 54
Video: Close-up of male role model transitions into interactive technology in his Nissan Z-coupe Audio: “Midnight City” –M83
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Commercial Story Board Chinese Americans 55
Video: Zoom out of the innovative technological interior features of the Nissan Z-coupe Audio: “Midnight City” –M83
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Commercial Story Board Chinese Americans 56
Video: Exterior view of Chinese American male role model driving his technologically innovative Nissan with the words Innovation in Technology flashed across the screen. Audio: “innovations in technology” spoken with music playing softly in the background. “Midnight City” –M83
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Commercial Story Board African Americans 57
Video: African American female role model using style to help shape her passion for designing clothing. Audio: “Midnight City” –M83
Lauren Buys Neysa Smith
Commercial Story Board African Americans 58
Video: Close-up of African American female role model designing clothing with innovative style Audio: “Midnight City” –M83
Lauren Buys Neysa Smith
Commercial Story Board African Americans 59
Video: Close-up of African American female role model expressing her sense of style with the new stylish innovations of Nissan. Audio: “Midnight City” –M83
Lauren Buys Neysa Smith
Commercial Story Board African Americans 60
Video: Zoom-out of the interior of the Nissan Altima coupe showing the new stylish innovation that this vehicle has to offer. Audio: “Midnight City” –M83
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Commercial Story Board African Americans 61
Video: Exterior view of the African American female role model driving her stylishly innovative Nissan Altima coupe with the words Innovations In Style flashed across the screen. Audio: “innovations in Style” spoken with music playing softly in the background. “Midnight City” –M83
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Commercial Story Board Hispanic Americans 62
Video: Hispanic American male role model DJing his innovative rhythmic beats at his club. Audio: “Midnight City” –M83
Lauren Buys Neysa Smith
Commercial Story Board Hispanic Americans 63
Video: Close-up of Hispanic American male role model’s hand turning up the rhythm at the club with his innovative and advanced equipment. Audio: “Midnight City” –M83
Lauren Buys Neysa Smith
Commercial Story Board Hispanic Americans 64
Video: Transition into close up of Hispanic American male turning up the rhythm while utilizing his advanced stereo system in his Nissan Armada. Audio: “Midnight City” –M83
Lauren Buys Neysa Smith
Commercial Story Board Hispanic Americans 65
Video: Zoom out of the interior of the Nissan Armada to show the new innovative rhythmic stereo features. Audio: “Midnight City” –M83
Lauren Buys Neysa Smith
Commercial Story Board Hispanic Americans 66
Video: Exterior view of the Hispanic American male role model driving his rhythmically innovative Nissan Armada with the words Innovations In Rhythm flashed across the screen. Audio: “Innovations in Rhythm” spoken with music playing softly in the background. “Midnight City” –M83
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Commercial Story Board All Segments
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Video: Shows the three role models driving their Nissans and expressing their passions and lifestyles through style, technology, and rhythm with the words, “Innovation. Its what drives us. What drives you?” flashed across the screen.
Audio: “Innovation. Its what drives us. What drives you?” spoken with music fading out in the background. “Midnight City” –M83
Print Advertisement & Billboard Hispanic American 68
Nicolas Morant Simranjit Malhi
Print Advertisement & Billboard African American 69
Nicolas Morant Simranjit Malhi
Print Advertisement & Billboard Chinese American 70
Nicolas Morant Simranjit Malhi
Below-the-Line Nissan Catch-a-Cab Promo Event 71
Prior to the 2014 launch of the Nissan yellow cabs in NYC, Nissan will hold a promotional test run with the brands top notch cabs for free in three major cities; New York, Los Angeles, and Miami. Passengers will be able to flag down our very noticeable cabs to “win” a free cab ride anywhere within the cities. While in the cab, they will be able to get the Nissan experience by being exposed to all of the technological advances the cars have to offer. This promotional event will create a lot of buzz as well as expose the brand to our target market. Nissan Catch-a-Cab will be advertised through all of our existing social mediums: Facebook, Twitter, YouTube.
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Below-the-Line What DrivesYou - Facebook Contest
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We want to give our target the opportunity to show us what drives them. How would their own personal inspiration be reflected into their Nissan? Inspiration can come from family, community, art, etc. We’re giving our customer’s a chance to submit a video to Nissan’s Facebook page showing us what inspires them! The video that the public votes as the best video will receive a brand new Nissan customized with the innovations that inspire them the most. The 2nd & 3rd place winners will receive a $5,000 voucher for their next Nissan purchase.
Below-the-Line iPhone and iPad Application 73
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V.
Media Choices by Budget These are the media that the MC millenials most frequently use through their daily lives1.
22. MRI MediaMark Reporter: 2010. Accessed on 11/29/11
74
Advertising Television 75
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Advertising Magazine 76
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Advertising Online 77
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Advertising Newspaper – Sunday Editions 78
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Advertising Other 79
Cinema Out of Home Radio Mobile Ads
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Budget Breakdown
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National Reach
Setup Process
Setup Cost
Cost of Media $35,000 to $2 million per 30 second spot
Budget
National TV Ad Spot
Design + Production
$750,000
National Magazine
Design
$1,500-$20,000
$3,000-$25,000 per full-page ad per issue
$30,000,000
National Newspaper Ad
Design
$1,500-$20,000
~$28,000 per half-page ad per day
$6,000,000
National SEO National PPC
Website Configuration Campaign Configuration
$4,000-$10,000 $4,000-$10,000
Free 5¢-$3 per qualified visitor
$6,000,000 $5,000,000
National Email Marketing
Email Template Design
$4,000-$10,000
Free
$100,000
Out of home Mobile Application Radio
Design Design + Development Production
$1,500-$20,000 $200,000 $1,500
25000 per city per month / $6,500
$5,000,000 $200,000 $3,400,000
National Cinema
Design + Production
Included in Advertising
$120 per week for one screen
$3,120,000
Miscellaneous Total
/
/
N/A
$1,180,000 $100,000,000
$40,000,000
VI. Conclusion Neysa Smith 81
With the implication of our IMC campaign, we are confident that Nissan will be able to increase sales within their target market of 18-29 African Americans, Chinese Americans, and Hispanic Americans through the multicultural advertising campaign that we have created. Our advertisements are designed to capture the attention of our target audiences and to influence them through style, technology, rhythm, and most importantly, Nissan’s foundation: innovation.
VII. Bibliography 82 1. 2.
“Heritage”, Nissan - About Nissan, http://www.nissanusa.com/about/heritage. Paula Angelo, “Nissan NV200 Selected as New York City‘s Taxi of Tomorrow”, Nissan – Press Release, (May 3rd, 2011), http://www.nissancommercialvehicles.com/newsdetails?id=23.
3.
Standard & Poor’s NetAdvantage Database
4.
Levy, Efraim. “Market Shares of US Dealer New Light Vehicle Sales.” GMID (accessed on 10/10/11).
5.
Source: AdAge DataCenter Database
6.
7.
“Toyota Brings 'We Are Many' Social Media Effort to TelemundoNovela,” April 2011, http://adage.com/article/hispanic-marketing/toyota-brings-somos-muchos-effort-telemundonovela/227019//
“Digital Truths about African Americans,” September 2011, http://www.adweek.com/news/advertising-branding/google-study-sees-african-americans-more-responsive-digitalmarketing-1349/
8.
“Cadillac Picks African American Agency,” September 2010, http://www.adweek.com/news/advertising-branding/cadillac-picks-african-american-agency-107818/
9.
“2012 Honda Civic Spot Choking on Nostalgia,” July 2011. http://www.adweek.com/adfreak/2012-honda-civic-spot-practically-choking-nostalgia-133619/
10.
“Velostar is a ‘Hangout,’” October 2011, http://adage.com/article/news/hyundai-veloster-a-hangout/230304//
11.
Simmons Database: Simmons Choices III (2008). Accessed on 11/9/11.
12.
Magazine Publishers of America. “African-American/Black Market Profile.”(11/11/11).
13.
Magazine Publishers of America. “Hispanic/Latino Market Profile.”(2007).
14.
Yabuuchi, Akio. "Face in Chinese, Japanese, and U.S. American cultures." Journal Of Asian Pacific Communication (John Benjamins Publishing Co.) 14, no. 2 (September 2004)
15.
Haibin, Dong. 2009. "Identity Discussion: A Discourse Analysis of the Ingroup Identity Differences Enacted by One Thread of Online Discussions."
16.
Datamonitor. “Nissan Motor Co., Ltd.: Company Profile.” Business Source Premier (accessed on 10/27/2011).
17.
Nissan Global "Nissan Design Vision.” Nissan. < http://www.nissan-global.com/EN/DESIGN/POLICY/>
18.
Wang, Andrew. "The advantages of Nissan Automobiles." Personal Transportation. 22 Oct. 2011. http://www.personaltransportation.org/transportation/the-advantages-of-nissanautomobiles/
19.
Skentzos, George. "Nissan unveils LEAF zero-emission vehicle." CarAdvice. 19 Aug. 2009. http://www.caradvice.com.au/36919/nissan-unveils-leaf-zero-emission-vehicle/
20.
Rall, Patrick. " NHTSA investigating Nissan Altima for brake fluid leaks." Torque News. 131 May 201. \http://www.torquenews.com/106/nhtsa-investigating-nissan-altimabrake-fluid-leak
21.
Chappel, Lindsay. "Nissan brand sales jump 22% despite Irene." Automotive News. 1 Sept. 2011. http://www.autonews.com/apps/pbcs.dll/article?AID=/20110901/RETAIL01/110909980/1448
22.
Chappel, Lindsay. " Ghosn's task: To help Nissan grow and solve quality issues Automotive News. 1 Sept. 2011. http://www.autonews.com/apps/pbcs.dll/article?AID=/20110705/COPY/307059955/1498
Neysa Smith Lauren Buys Blaine McCurry Nicolas Morant Twinkle Vakharia