We defined these tools in a booklet titled Management Tools. 2005, An ..... Core Competencies*. Customer Segmentation*. Strategic Alliances. TQM. Offshoring.
Management Tools and Trends 2005 Author: Darrell Rigby Co-author: Barbara Bilodeau
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent.
• In 1993, Bain launched a multi-year research project to get the facts about management tools and trends. Our objective is two-fold: -To provide managers with information they need to identify and integrate tools that will improve bottom-line results -To understand how global executives view their strategic challenges and priorities
• Over the past 12 years, we have completed 10 surveys, assembling a database that now includes 7,283 respondents from more than 70 countries in North America, Europe, Asia, Africa, the Middle East and Latin America • This year, we received 960 completed surveys from a broad range of international executives. We also conducted personal follow-up interviews to further probe the circumstances under which tools are most likely to produce desired results
10 surveys, 7,283 respondents covering a 12-year span
100% 80 60
7,283
Other
Asia-Pacific
Latin America
Europe
Asia-Pacific
40 20
960
Europe North America North America
0
1993-2005
2005 3
• This year, we focused on 25 of the most popular tools and techniques, listed on the slide below. To qualify for inclusion, a tool had to be: -Relevant to senior management -Topical (as evidenced by coverage in the business press) -Measurable
• We defined these tools in a booklet titled Management Tools 2005, An Executive’s Guide • Booklets and surveys were mailed to senior executives (a well-balanced mix of line and staff, corporate and divisional managers) around the world. Surveys were also conducted online in partnership with EIU.com. The survey is reprinted in the appendix at the back of this report
We focused on 25 of the most popular tools • Activity-Based Management
• Mass Customization**
• Balanced Scorecard
• Mission and Vision Statements
• Benchmarking
• Offshoring*
• Business Process Reengineering
• Open-Market Innovation*
• Change Management Programs
• Outsourcing
• Core Competencies
• Price Optimization Models*
• Customer Relationship Management
• RFID*
• Customer Segmentation
• Scenario and Contingency Planning
• Economic Value-Added Analysis
• Six Sigma*
• Growth Strategies
• Strategic Alliances
• Knowledge Management
• Strategic Planning
• Loyalty Management*
• Supply Chain Management
* Tool included in the survey for the first time in 2005 ** Tool returned to survey in 2005
• Total Quality Management
4
• Global respondents represent a full range of industries and company sizes • With results of 7,283 surveys and more than 300 personal interviews in our database, we have created the world’s most comprehensive and definitive fact base on management tools and trends
Global respondents represent the full range of industries and company sizes Demographics of 2005 global respondents 100%
100 Other/Unknown Construction & real estate Media & entertainment
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because wireless communication works through a complex .... ware. An exciting feature of the software is the user-friendly test configuration GUI. With its strong ...
electron transfer, radicals, redox metabolites and bioactivity. Oxidative medicine and cellular ...... major sulfate-containing lipids of the nervous system. Sulfatide ...
behavioural tests and mouse models with a particular focus on major depression. Also, ...... human brain functional development. ...... listen to the music instead.
vision, science, technology, management theory, as well as the information ..... knowledge management is an advanced level for discussing technology, R&D, or.
to the next generation its core business of knowledge is thus of critical importance. ... unstable and dynamic competitive environment. Therefore, KM tools bring ... This paper provides the description of the most common KM tools coming from ... As s
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