ACTRE (ASUS Certificate Training of Repair Engineer)
EeePC System Level 1 Training Material Statement of Confidentiality All recipients of this document must treat this training material as ASUS confidential and must not disclose it to any party other than the recipients’ employees on a need to know basis, or other individuals authorized under a written Confidential Disclosure Agreement signed by ASUS and the recipient. ASUS Confidential
Overview Chapter 1 Testing Flow Chart Chapter 2 Customer Induced Damage (CID) Criteria Chapter 3 ASUS Pretest Fixture Package Contents Chapter 4 Visual Inspection Chapter 5 Plug Fixture Chapter 6 Update BIOS Chapter 7 Testing Operate Description (DOS) Chapter 8 Testing Operate Description (OS)
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Chapter 1 Testing Flow Chart
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Testing Flow Chart Check Model Name
FAIL Visual Inspection
L2 Repair
OK Plug Fixture
Update BIOS
NO
BIOS Is The Newest Version? Yes FAIL DOS Function Test OK FAIL OS Function Test OK Key Out
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Charter 2 Customer Induced Damage (CID) Criteria
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CID Outline 1. CID & O.O.W. Service Process Flow Chart 2. Surface Scratch 3. Surface Broken 4. LCD Broken 5. Machine Oxidation 6. Machine Burned 7. Missing Parts
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CID&OOW Service Process Flow Chart
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1. Surface Scratch 1
Damage
Scrape [Figure1]
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Comments
The scraped parts are considered as CID
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Repair Way
Charge
Replace the parts
Yes
2. Surface Broken 2
Damage
Comments
Surface The broken may be Broken caused by drop or [Figure 2~3] misuse
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Repair Way
Check other parts complete function first. Replace the damage parts…
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Charge
Yes
3. LCD Broken 3
Damage
4
Comments
LCD Panel crack and mural Broken are considered caused [Figure 4~5] by drop, press or misuse
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Repair Way
Charge
Replace the panel
Yes
4. Machine Oxidation 5
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Figure 6
Damage
Liquid inside [Figure 6~7]
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Figure 7
Comments
It may be caused by misuse, ex: (a) Customer try to self-repair and use wrong way to clean to get the oxygenation. (b) Splashed by liquid.
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Repair Way
Charge
Check other parts and complete function first. Replace the damage parts
Yes
5. Machine Burned 7
Damage
Comments
Repair Way
Charge
NB Burned [Figure 8]
Require to check the cause of such case carefully and seriously. If unable to judge the endures responsibility, please feedback to ASUS HQ.
Replace hole N/B
TBD
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6. Missing Parts 8
Figure 9.
Damage
PCB miss parts [Figure 9]
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Comments
Repair Way
Charge
It may be caused by unauthorized repair
Add the missing parts
Yes
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Chapter 3 ASUS Pretest Fixture Package Contents
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ASUS Pretest Fixture Package Part Number
Fixture Name
Amount
16-000500007
Tools Package
1
90-OA00PW8100
Adapter (36W)
1
90-OA00PW0000
Adapter (22W)
1
20-TT2900013
BARCODE SCANNER
1
CRT/LCD Monitor
1
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Photo
ASUS Pretest Fixture Package Part Number
Amount
Fixture Name
22-060000050
USB CABLE
3
16-T10550508
ASUS TEST DISC
1
80-C1G218-0103
ENG_EZUSB BOARD R1.03
3
20-521006264
SD Card
1
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Photo
Chapter 4 Visual Inspection
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Check Back Cover 1. Check if the scratch, stain, paint, bright line of LCD cover are under inspection spec.
2. If there is mylar on LCD back cover, tear it off and check.
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Check Bottom Case
1. Check bottom case appearance that scratch, stain, print, color different, spray paint defector others appearance need to tally with inspection standard. 2. Check the SN and Nameplate on the bottom case, make sure if it is in warranty.
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Check Left Side
1.Check if the scratch, stain, paint, bright line of left side under inspection spec. 2.Checking if there is any foreign object inside each on the left side.
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Check Right Side
1.Check if the scratch, stain, paint, bright line of left side under inspection spec. 2.Checking if there is any foreign object inside each on the right side.
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Check LCD Surface
1.Confirm if there is scratch on the LCD panel. 2.Checking the gap between LCD panel and LCD bezel is under spec.
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Check Top Case
1.Checking if the power button and fast key works smoothly. 2.Make sure K/B and K/B cover wedge in top case and GAP under spec. 3.Use the palm of both hands to hit lightly K/B and make sure key of K/B have not floating, missing, noise and moving.
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Check Battery
Check the S/N of the battery, make sure if it is in warranty.
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Chapter 5 Plug Fixture
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Plug Fixture Plug in 3*USB Test Board and SD Card.(Only for DOS test)
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Chapter 6 Update BIOS
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Flash BIOS Check the BIOS version before you flash the BIOS, you can either upgrade the BIOS or downgrade it.
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Flash BIOS Use the USB-boot into the DOS mode, make sure the path is where the BIOS file and the afudos.exe are stored.
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Flash BIOS
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Input afudos /i1001.ROM , then “enter”. (1001.ROM is the name of the BIOS file, you should change it depends on the BIOS you use, be careful the capitalization of the name.)
Afudos.exe can be used both upgrade and downgrade the BIOS.
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Flash BIOS Program read and check the BIOS file.
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Flash BIOS Program will erase and rewrite the BIOS.
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Flash BIOS After you finish the BIOS flashing, reboot the EeePC.
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Flash BIOS Check the BIOS version after you finish the procedure.
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Chapter 7 Testing Operate Description (DOS)
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Attention 1. Connect the test fixture correctly. 2. Please put on the battery and connect the power adaptor to DC power input jack before run the test program. 3. If it happens in problem, please inform the test supervisor. For safety, Turn off main power when Test idling or during break time.
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Test Setup 1. Press Power Switch then press the ‘Power Button’ to make power on. 2. NB system BIOS allows users to change some system hardware/function settings during POST (power on self test) stage. Users may hit key to enter SETUP mode in POST, the setup feature is categorized into 6 menus described as below.
Step 2. Check/Setup System time/date
Step 1. Load Setup Defaults
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Test Setup Step 4. Save Changes and Exit, then System will reboot.
Step 3. Setup Boot Device Priority Boot -> Boot Device Priority->1st Boot Device [Hard Disk]
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Enter FreeDOS Mode 1. Boot up the system with the Test USB Boot-up Disk. 2. Press ESC Key, then select booting from U Disk. 3. Entering FreeDOS. 4. Press ESC then see the FreeDOS UI. 5. Choose Testing Model. EX. TC->NB->P10_SER->P1000HD 6. Select the BAT file of Testing Model, shown as below.
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Enter FreeDOS Mode 7. Select the Function Test Item according to the TEST Program Menu.
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Model and BIOS Test 1. Check Product type 2. Check BIOS Version
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Confirm the CPU SPEC 1. Confirm the CPU SPEC. 2. Confirm the current date/ time.
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CHK MAC p Check MAC address is correct.
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CHK MAC p Input MAC Address p Please type the right MAC address. Then save this file!!
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AC--IN Test AC p Insert the AC input to check. Test fail will show this PIC
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Temperature Test Test fail will show this PIC
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Touchpad Test When your finger touch the pad and move one direction, the bule sign move the same direction with your finger.
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LCDRGB Test If you find the vertical wave and horizontal wave between the LCD RGB Test, It has problem.
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INSTANT Test Press the button 1 , the grids will change color. Please according to the words in below picture.
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KEYBOARD Test
Choose one language for the Keyboard, and then into next screen.
9 Please check the keyboard function. Press all the key at the keyboard. then the program can exit and continue. If any key doesn’t change to Blue color, it means the test program is fail.
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Function Test Test fail will show this PIC
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FAN OFF/ON Test Unable to wheel or Speed Error on FAN
Test fail will show this PIC
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LED Test p Check the light of LEDs, press any key to test next LED. Ensure the status LEDs function properly. p If the LEDs are different to the screen display, that means test fail.
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LED Test p Check the light of HDD LED, then press ‘H’ to exit.
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USB Test
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Test fail will this picture.
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Chapter 7 Testing Operate Description (LINUX)
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Linux Test Choose Settings Diagnostic Tools
BIOS Info.
System Test
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Check the System Information, especially the BIOS version. Then choose System Test to start the test.
Linux Test
This is the test menu, including: 1.Bluetooth Test, 2.Audio Test, 3.Network Test, 4.Webcam Test, 5.Panel Test, 6.USB Test, 7.Storage Test.
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Bluetooth Test 1
2
3
Follow the Bluetooth Wizard and scan the bluetooth device nearby. ( the bluetooth device can be mouse, headphone or handset ) , check if the device can be detected correctly.
Scan
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Audio Test 1 Choose Audio to start a audio test
2 Choose Next to start the Audio Test Wizard
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Audio Test 3
Choose Test and the test program will play a piece of music, you can also increase or decrease the volume of the music by move the thumb.
4 After the music you should make a choice whether you’ve hear the music and finish the speaker test.
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Audio Test 5 In Microphone Test you have two choices: Internal MICs and External MICs, start with the first one and choose Next.
6 Choose Record Sound then make some sound
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Audio Test 7 Then play the sound you recorded, make a choice whether you here the sound or not.
8 If you choose “Yes” in the last step, then you must make another choice whether you’ve heard the exact sound you recorded.
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Audio Test 9 After the Internal MICs test, choose the External MICs and then Next.
10 Choose Record Sound then make some sound
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Audio Test 11 Then play the sound you recorded, make a choice whether you here the sound or not.
12 If you choose “Yes” in the last step, then you must make another choice whether you’ve heard the exact sound you recorded.
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Network Test 1 Choose Network to start a network test
2 Choose Next to start the Network Test Wizard
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Network Test 3 Network test includes LAN Test and Wireless Test, first start with LAN Test.
4 If the LAN is not correctly connected, there will be a fail window.
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Webcam Test 1 Choose Webcam to start a network test
2 Choose Next to start the Webcam Test Wizard
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Webcam Test 3 Webcam test in the resolution of 320*240
4 Webcam test in the resolution of 160*120
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LCD Test 1
2
3 LCD test will test the screen in Black, White, Color. Check if there are some abnormal dots.
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USB Test 1
2
3 USB test will test USB device you plug in and show its detail information. Choose “Yes” if the device is correctly showed.
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Storage Test 1 Choose Storage to start a storage test
2 Check the disk information and clear the Temporary Data if you want.
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END
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