trk100, trk100d, and trk200
HW Installation Manual ioimage, the ioimage logo, ioimage analytics®, ioiware, ioibox, trk10, trk10d, trk100, trk100d, trk200, trk4000, trk4000rm, trk4000d, and trk8000, ioiware command center, ioiware setup, ioibox lvm300, ioicam wdc100dn, ioicam mmp100dn, and ioicam xptz100dn, are trademarks of ioimage Ltd. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies. Specification is subject to change without notice.
2004-2007© ioimage
Ltd. All rights reserved
Proprietary Rights and Non-Disclosure This Guide is delivered subject to the following restrictions and conditions: This document contains proprietary information belonging to ioimage Ltd. This information is supplied solely for the purpose of assisting explicitly the licensee of the ioibox units. No part of this document contents may be used for any other purpose, disclosed to any third party or reproduced by any means, electronic or mechanical, without the express prior written permission of ioimage Ltd.
Disclaimer Specifications and information in this Guide is subject to change without notice. Copyright 2007 ioimage Ltd., all rights reserved.
Trademarks and Copyrights This Guide and its contents are herein is owned by ioimage, Ltd., all rights reserved. ioimage, the ioimage logo, ioimage analytics®, ioiware, ioibox, trk10, trk10d, trk100, trk100d, trk200, trk4000, trk4000rm, trk4000d, and trk8000, ioiware command center, ioiware setup, ioibox lvm300, wdc100dn, ioicam mmp100dn, and ioicam xptz100dn, are trademarks of ioimage Ltd. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies. Specification is subject to change without notice. ioimage makes no representations whatsoever about any other products or trademarks mentioned in the manual.
2004-2007© ioimage
Ltd. All rights reserved
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Document Scope and Purpose This document is intended for installation by technical users who have a basic understanding of CCTV camera/video equipment and LAN/WAN network connections. Installation should follow safety, standards, and electrical codes as well as the laws that apply where the ioibox and ioicam units are being installed. The purpose of this document is to provide instructions and installation procedures concerning how to connect the hardware and if required, configure the ioibox unit to be connected to an existing LAN/WAN network. After completion of the hardware installation, additional setup configurations are required for operation of the ioibox unit. For more information on ioibox unit setup and configuration, refer to the ioibox trk100, trk100d or trk200 HTML Edition Setup User Guide.
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Contents Document Conventions ....................................................................................................................1 Cautions and Warnings ....................................................................................................................1 Electrical Safety Notice ................................................................................................................3 Preventing EMI.............................................................................................................................4 Introduction .......................................................................................................................................4 Overview ......................................................................................................................................4 Items Included in the Package .....................................................................................................5 Indoor and Outdoor Installation Considerations...........................................................................5 Indoor Installation.....................................................................................................................6 Outdoor Installation..................................................................................................................6 Cablings .......................................................................................................................................7 Video Cable .............................................................................................................................7 Electric/Power Supply Cables..................................................................................................7 Hardware Description – ioibox unit.................................................................................................10 trk100/100d unit Front Panel......................................................................................................11 trk100/100d unit Back Panel ......................................................................................................12 trk200 unit Front Panel ...............................................................................................................13 trk200 unit Back Panel ...............................................................................................................15 Package Accessories .................................................................................................................16 Workflows .......................................................................................................................................18 Pre-Install Workflow ...................................................................................................................18 Installation Workflow ..................................................................................................................19 Post Install..................................................................................................................................19 Running a unit as Stand-Alone (Analog Only) ...........................................................................20 Overview of Alarm Inputs (Dry Contacts) .......................................................................................20 Overview of Relay Outputs.............................................................................................................21 Overview of RS232 and RS485 Connections ................................................................................21 PTZ Control ................................................................................................................................22 Installation.......................................................................................................................................22 Connecting the ioibox unit..........................................................................................................22 Connecting to the Network.....................................................................................................23 Connecting the Video Source (camera).................................................................................24 Connecting Relay Outputs .....................................................................................................24 Connecting Alarm Inputs (Dry Contacts) ...............................................................................29 Connecting PTZ Camera Controller Lines.............................................................................30 Connecting ioibox unit Video Output to an Analog Device ....................................................35 Connecting the External Protective Earth Terminal ...................................................................35 Connecting the Power Supply....................................................................................................35 Setting the ioibox IP ...................................................................................................................36 Setting the IP Using HTML Setup ..............................................................................................37 Setting the IP Using the SiteConfigurator Application................................................................39 ioibox unit Network IP Assignment Modes – DHCP/Manual......................................................40 Resetting ioibox units .................................................................................................................40 Hard Reset Using the Reset Button on the unit.....................................................................40 Hard Reset Power Down/Power Up ......................................................................................40 Camera Installation & Tips .........................................................................................................41 Appendix.........................................................................................................................................47 Connecting Leads to a Spring Clamp Terminal Block ...............................................................47 Troubleshooting..........................................................................................................................48 How to Ping a ioibox unit from a Workstation ............................................................................51
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Connector Mapping Tables ........................................................................................................52 Specifications .............................................................................................................................53 Who to Contact...........................................................................................................................55
List of Figures trk100/d Front Panel .......................................................................................................................11 trk200 Front Panel ..........................................................................................................................13 trk200 Back Panel...........................................................................................................................15 Compact ioibox unit Two-Part Power Supply .................................................................................16 Relay Output Connection ...............................................................................................................25 Continuous Signal until Reset ........................................................................................................27 Continuous Signal during Event .....................................................................................................27 Pulsing Signal until Reset...............................................................................................................28 Intermittent Signal during Event .....................................................................................................28 Alarm Input Connection ..................................................................................................................29 PTZ control lines connected with the adapter cable RS485 lead-wires .........................................31 Connecting PTZ Camera Control Lines to RS232 DB9 on the ioibox unit .....................................33 Connecting a Wire to a Terminal Block ..........................................................................................47 RS232/485 Pin Diagram.................................................................................................................52
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Document Conventions The following document conventions are used throughout this manual: A WARNING is a precautionary message that indicates a procedure or condition where there are potential hazards of personal injury or death
A CAUTION is a precautionary message that indicates a procedure or condition where there are potential hazards of permanent damage to the equipment and or loss of data.
A Note is useful information to prevent problems, help with successful installation, or to provide additional understanding of the products and installation.
A Tip is information and best practices that are useful or provide some benefit for installation and use of ioimage products.
Cautions and Warnings This section contains information that indicates a procedure or condition where there are potential hazards. These may be hazards associated with a task or procedure a user is carrying out or about to carry out. WARNINGS and CAUTIONS are distributed throughout this document, whenever applicable, to alert the user of potentially hazardous situations. Although the ioibox unit is designed and manufactured in compliance with all applicable safety standards, certain hazards are present during the installation of this equipment. Definitions: A WARNING is a precautionary message that indicates a procedure or condition where there are potential hazards of personal injury or death.
A CAUTION is a precautionary message that indicates a procedure or condition where there are potential hazards of permanent damage to the equipment and or loss of data. Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed procedures or to heed WARNINGS and CAUTIONS shall absolve ioimage Inc. and its agents from any resulting liability. SAVE THESE INSTRUCTIONS: Retain all safety and operating instructions for future use. To avoid injury or possible damage to hardware components, read and follow all instructions marked on the product and in the documentation before you install or connect the ioibox unit to a power source.
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Warning: The ioibox unit cover is an essential part of the product. Do not open or remove this cover. Never operate the ioibox unit without the cover in place. Operating the ioibox unit without the cover in place poses a risk of fire and shock hazards.
Warning: To prevent injury or damage to the ioibox unit, do not insert any objects into the vents of the ioibox unit.
Warning: The ioibox unit uses a three-wire power cord to make sure that the product is properly grounded when in use. The plug on this cord will only fit into a grounding-type outlet. This is a safety feature. If the intended power outlet does not support three prongs, one of which is a ground, contact an electrician to install the appropriate outlet. NEVER remove or otherwise attempt to defeat the ground pin of the power cord. Do not operate the ioibox unit in the absence of a suitably installed ground conductor.
Warning: If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating.
Warning: Only qualified trained personnel should service and repair this equipment.
Warning: Assure the connected electrical power source uses a circuit breaker or fuse no larger than 120 VAC, 15A U.S. and 240 VAC, 10A international are used on the phase conductors (all current-carrying conductors).
Warning: Read the installation instructions before you connect the ioibox unit to a power source.
Caution: To avoid damage from overheating or unit failure, do not block the side vents of the ioibox units and assure, there is sufficient temperature regulation to support the ioibox unit requirements (cooling/heating). Ambient operating temperature should be kept in the range 0°c to 50°c.
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Electrical Safety Notice In the following situations, the electric power should be turned off and appropriate repairs, replacements or remedies should be taken. •
The power cord or plug is damaged, frayed or shows heavy wear
•
The ioibox unit has been physically crushed or deformed
•
The ioibox unit has been exposed to water
•
The ioibox unit has been exposed to fire, intense heat or heavy smoke
•
Electrical connections of the ioibox unit become abnormally hot or smoke
•
The ioibox unit has been dropped, damaged or shows signs of loose internal parts.
•
The ioibox unit power light fails to illuminate or the ioibox unit does not operate properly
•
The ioibox unit shows signs of damage from exposure to fumes or vapors
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Preventing EMI When wires run for a significant distance in an electromagnetic field, Electromagnetic Interference (EMI) can occur. Note: •
Poor quality or worn wiring can result in Radio Frequency Interference (RFI)
•
Strong EMI, (e.g. lightning or radio transmitters) can destroy the ioibox units, and can pose an electrical hazard by conducting power through lines and into the system .
To remedy EMI, consult RFI experts.
Introduction The installation of the ioibox unit hardware is the first phase of making a ioibox unit operational in a security plan. The goal of hardware installation is to physically place the unit, connect it to other devices in the system and to establish network connectivity in preparation for phase two of the installation process which is the camera setup and configuration of the ioibox. When finished with the Compact ioibox unit hardware installation, you will need to refer to the ioibox HTML Edition Setup User Guide to complete the second phase of installation, which is the setup and configuration of the ioibox units.
Overview There are several requirements that should be properly addressed prior to installation. The following specifications are requirements for proper installation and operation of ioibox units: •
Ambient Environment Conditions: (indoors or outdoors) Keep the ioibox unit in a clean and dry environment. Operating temperature should be maintained within 0°c to 50°c. Operating humidity 5% to 95% (non-condensing). The ioibox unit should be kept dry and free from water condensation. To prevent overheating, avoid positioning the ioibox unit near heaters or heating system outputs and avoid exposure to direct sunlight. Keep the ioibox unit free from dust, dirt, smoke, and exposure to EMI.
•
Accessibility: The location used should allow easy access to unit connections and cables. Leave at least 33 cm (1 foot) behind the unit to allow for easy cable access.
•
Safety: Cables and electrical cords should be routed in a manner that prevents safety hazards, such as from tripping, wire fraying, overheating, etc. Assure that nothing rests on the ioibox cables or power cords .
•
Ample Air Circulation: Leave enough space around the ioibox unit to allow free air circulation.
•
Proximal Location: units should be placed in locations that are optimal for the type of video cabling used between the unit and the cameras and external devices. Using a cable longer than the manufacturer’s specifications for optimal video signal may result in degradation of color and video parameters.
•
Physical Security ioibox units provide threat detection for physical security systems. In order to ensure ioibox units cannot be disabled or tampered with, the systems should be installed with security measures regarding physical access by trusted and un-trusted parties.
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•
Network Security ioibox units transmit over IP to security personnel for video surveillance. Proper network security measures should be in place to assure networks remain operating and free from malicious interference. ioibox units are intended for installation on the backbone of a trusted network.
•
Electrostatic Safeguards ioibox units as well as other equipment connected to it (relay outputs, alarm inputs, racks, carpeting, etc) shall be properly grounded to prevent electrostatic discharge.
Items Included in the Package This section describes the items that are included in the ioibox unit package. The trk100, trk10d and trk200 unit package contains the following: QTY
Description
1
The ioibox unit (trk100, trk100d or trk200)
1
Power Supply with IEC power cord (C13)
2
Terminal-block spring-clamp-connectors for Alarm Input and Relay Output wire termination
1
Documentation and utilities CD
1
Quick reference guide
Indoor and Outdoor Installation Considerations The following sections provide insight and key information that should be considered when installing the Compact ioibox units: •
Indoor Installation (page 6)
•
Outdoor Installation (page 6)
Caution To avoid damage from overheating or unit failure, assure, there is sufficient temperature regulation to support the ioibox unit requirements (cooling/heating). Ambient temperature should be kept in the range -20°c to 50°c
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Indoor Installation The following are additional consideration for an indoor installation. •
There must be a fuse or breaker at the starting point of the electrical wiring infrastructure.
•
For indoor installations, such as industrial installation, the ioibox units must be protected from elements, such as damaging fumes, metallic dust, extreme temperatures, soot, moisture, over-spray, etc.
•
ioibox units should not be placed near or on radiators and heat sources .
Outdoor Installation The following are additional consideration for an outdoor installation. •
For any outside wiring installation, always use weatherproof equipment, such as boxes, receptacles, connectors, etc.
•
For electrical wiring use the properly rated sheathed cables for conditions which the cable will be exposed to (e.g. moister, heat, UV, and physical requirements, etc)
•
ioibox units must be protected from weather conditions. Units should be installed within secure weatherproof storage, such as an outdoor communication cabinets, junction boxes, or system cabinets.
•
Plan ahead to determine where to install weatherproof outlet boxes and ioibox unit storage. Whenever possible ground weatherproof boxes to an outdoor ground.
•
Outdoor boxes should provide some form of a security locking mechanism.
•
Look for an enclosure/casing suited for protecting the ioibox as needed for your installation environment. It is recommended that a rating of IP65 / NEMA 4 or greater be used. The following table provides National Electrical Manufacturers Association (NEMA) and Institute of Petroleum ratings. These are US and European ratings that indicate an enclosures ability to withstand certain environmental conditions:
Rating
Description
IP54 / NEMA 2
Protected against splashing water and the ingress of most dust
IP65 / NEMA 4
Completely protected against the ingress of dust and against water jets
NEMA 4X
Same as NEMA 4 with the added benefit of being corrosion proof
IP67 / NEMA 6
Can be immersed in water under defined conditions and completely protected against the ingress of dust
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Cablings Cabling should be routed for the shortest path and minimizing impedance. Cabling routes should be planned for the fewest bends. Avoid unnecessary connections and use only approved connectors in locations that provide accessibility. The following sections discuss different considerations for the different cabling types: Video Cable (page 7) Electric/Power Supply Cables (page 7)
Video Cable Use the appropriate connectors for indoor an outdoor cabling. Cables should be maintained at scheduled intervals, connections should be secured, and worn or damaged cables should be replaced to assure optimally low impedance. Recommended Cable Specifications: •
75
coaxial cable impedance
Note Using a cable longer than the manufacturer’s specifications for optimal video signal may result in degradation of color and video parameters.
Warning To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage (ground loops and foreign stray voltage) is comparable among all connected system components (ground isolation transformer may be required to solve ground loop problems). This relates to all grounded devices as well as the shield of video cables and equipment racks.
Electric/Power Supply Cables The following should be considered for electrical wiring and cables: Warning To prevent bodily injury or possible death, shut off the electrical current at the main switch before tying-in wiring.
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Warning: The ioibox unit uses a three-wire power cord to make sure that the product is properly grounded when in use. The plug on this cord will only fit into a grounding-type outlet. This is a safety feature. If the intended power outlet does not support three prongs, one of which is a ground, contact an electrician to install the appropriate outlet. NEVER remove or otherwise attempt to defeat the ground pin of the power cord. Do not operate the ioibox unit in the absence of a suitably installed ground conductor.
•
Check the local codes regarding indoor or outdoor wiring. Electrical wiring should be installed in accordance with local codes and safety requirements.
•
ioimage units must have the external protective earth terminal permanently connected to protective earth according to local regulations and codes. For more information, see Connecting the External Protective Earth Terminal (page 35).
•
The protective grounding conductor should be aluminum. The lug of the protective grounding conductor should be aluminum; washers and screws should be hi Cr stainless steel, or 12% Cr stainless steel, or Cr on, Ni on steel, tin, or steel.
•
External protective earth stud must be permanently connected to the protective earth.
•
US + Canada INSTALLATION CODES This device must be installed according top the latest version of the country national electric codes. For North America, equipment must be installed in accordance to the applicable requirements in the US National Electrical Code and the Canadian Electrical Code.
•
North America power connection: “select a power supply cord that is UL Listed and CSA Certified: 3 – conductor, 18 AWG, terminated in a molded on plug cap rated 125 V, 15 A, with a minimum length of 1.5m (six feet) but no longer than 4.5m.”
•
Electrical infrastructure and wiring should be installed by a licensed Electrician.
•
Electrical cabling must contain a grounding conductor. All electrical components and devices must be grounded for complete safety, especially for outdoor installations. To help prevent electric shock, the power supply should be connected to properly grounded electrical outlets. Electrical cords with three-prong plugs to help ensure grounding. Do not use adapter plugs or remove the grounding prong from a cable.
•
Many local codes now require outdoor electrical circuits to be protected with GFIs, (Ground Fault Interrupters). Check your local code. GFIs are required in most areas for outdoor circuits. Follow the manufacturer's instructions for the installation of the type of GFI you decide to use.
•
Ensure that power cables are rated for the ioibox units voltage and current requirements. The voltage and current rating of the cable should be greater than the ioibox unit ratings defined in this guide and marked on the product.
•
To help protect the ioibox units and connected system components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
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•
For underground wiring, always bury any underground cable at least 18" deep, but 24" is preferable. Cables buried at least 24" deep are less likely to be bothered or dug up.
•
Always use at least type UF sheathed cables for installations requiring underground electrical wiring.
•
There must be a fuse or breaker at the starting point of the electrical wiring installation.
Electrical Power Supply The ioibox unit Power Supply, included in the package, is designed specifically for the power requirements of the Compact ioibox units. Caution Always use the properly rated external power supply.
If you use a replacement power supply, note that several competing standards exist and in some cases incompatible plugs will fit or can be made to fit, thus permanently damaging equipment and the ioibox unit. Beware of improper voltage, reversed polarity, exceeded current ratings, connector damage caused by incompatible connectors. The following are power supply specifications for the trk100, trk100d, and trk200: •
Power Supply Input: 110-240V ~ 1.0A 47-63Hz
•
Power Supply Output: 12V
•
Polarity:
2.5Amax 25Wmax
Note: The DSP embedded in the ioibox unit uses a flash memory; therefore configuration settings are maintained even when the unit receives no power.
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Hardware Description – ioibox unit ioibox unit converts analog cameras into streaming MPEG-4 over IP cameras and transforms inanimate cameras into smart proficient cameras that identify threats, track intruders, and take action automatically. The ioibox unit contains an embedded DSP platform, (no PC based processing) that provides intelligent-video analysis and tracking software for running algorithms and real-time audio and video MPEG-4 encoding and streaming. The DSP must be configured through the IP connection of the ioibox unit in order for the unit to operate ioimage module features. The built-in modules include: •
Intrusion Detection for detecting intruder scenarios
•
PTZ Tracking for transforming pan/tilt/zoom cameras into self-directed intrudertracking systems
•
Unattended Baggage Unattended Threat Detection for detecting left-behind baggage scenarios
•
Object Removal Object Removal Detection for detecting if an object has been removed
•
Stopped Vehicle No Parking/Stopped vehicle tracking for detecting if a vehicle is in violation of parking and standing rules
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trk100/100d unit Front Panel This section provides a short description of the trk100 unit’s front panel connections and features. 1
4
2
5
3
6
trk100/d Front Panel
1. VIDEO OUT Video output for sending analog video signal to an analog video display, analog video matrix, or analog video recording device. 2. VIDEO IN Video input for receiving analog video signal from a video source, such as a camera. 3. RS232/485 Serial port that can be split-out for two up to two connections (RS232 and RS485 support). Primarily used for connecting PTZ control. For more information on the pin-out, see the Connector Mapping Tables section (page 52). Can be utilized from custom programs that use the ioimage-API (application program interface). For more information, refer to the ioimage-API User Guide. Note: An adapter cable RJ45 to 2 x RS232 DB9 + 1 RS485 lead wires can be purchased as a separated accessory Warning: The RS232 standard specifies a maximum open-circuit voltage of +/-25 volts. Exceeding this voltage can cause permanent damage to the unit.
Warning: The RS485 standard specifies a maximum voltage of +12 V and -7 volts. Exceeding this voltage can cause permanent damage to the unit.
4. AUDIO IN Input audio standard RCA jack (female RCA connector) for receiving sound from external devices such as a microphone. 5. AUDIO OUT Output audio standard RCA jack (female RCA connector) for sending sound to external devices such as a loudspeaker. T
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6. Protective Earth Terminal ioibox must have the external protective earth terminal permanently connected to protective earth according to local regulations and codes. For more information, see Connecting the External Protective Earth Terminal (page 35).
trk100/100d unit Back Panel The rear panel of the trk100 appears as follows: 1
5
2
3 6
4 trk100 Back Panel 1. ALARM INPUT (1, 2, 3, 4) Terminal-block-connector port for plugging in the terminal block connector. Supports up to four input connections (a set of two wires for each) for external devices For example, fire sensors, PIR, fence sensors, etc. For more information, see the Connecting Alarm Inputs section (page 29). T
2. RELAY OUTPUT Terminal-block-connector port for plugging in the terminal block connector as shown in the diagram in the Connecting Relay Outputs section (page 24). Supports output of optoisolated signal for up to two connected external devices. For example, an electrical door lock relay. NO1, NO2 are leads for “NORMALLY OPEN” configurations NC1, NC2 are leads for “NORMALLY CLOSED” configurations C1, C2 are leads for COMMON wire configurations for either NC or NO. 3. POWER The power supply electrical jack for plugging in the power supply that came with the ioibox unit. For more information, see the Electrical Power Supply section (page 9). 4. RESET Small opening that allows access to the button for hard-reset. Using a small pointed object, such as a ballpoint pen, press to reset the internal ioibox unit software on the DSP.
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5. Ethernet 10/100 (1) Primary Ethernet port for connecting an Ethernet cable to a local or wide area network (LAN/WAN). (2) Secondary Ethernet port for connecting an Ethernet cable, such as for daisy chain connection between multiple ioibox units. 6. LED INDICATORS
1 2 3
1 Unassigned 2 Unassigned 3 Operating Light 4 Power Indicator
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trk200 unit Front Panel This section provides a short description of the trk200 unit front panel connections and features. 1 2 3
4 5 6
4
1
5
2
trk200 Front Panel
1. AUDIO OUT Output audio standard RCA jack (female RCA connector) for transmitting sound to external devices such as a loudspeaker. 2. AUDIO IN Input audio standard RCA jack (female RCA connector) for receiving sound from external devices such as a microphone.
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3. RS232/485 Serial port that can be split-out for two up to two connections (RS232 and RS485 support). Primarily used for connecting PTZ control. For more information on the pin-out, see the Connector Mapping Tables section (page 52). Can be utilized from custom programs that use the ioimage-API (application program interface). For more information, refer to the ioimage-API User Guide. Note: An adapter cable RJ45 to 2 x RS232 DB9 + 1 RS485 lead wires can be purchased as a separated accessory Warning: The RS232 standard specifies a maximum open-circuit voltage of +/-25 volts. Exceeding this voltage can cause permanent damage to the unit.
Warning: The RS485 standard specifies a maximum voltage of +12 V and -7 volts. Exceeding this voltage can cause permanent damage to the unit.
4. VIDEO IN Video input for receiving analog video signal, such as from a camera or device. 5. VIDEO OUT Video output for transmitting analog video signal to an analog video display, analog video matrix, or analog video recording device. 6. Protective Earth Terminal ioibox must have the external protective earth terminal permanently connected to protective earth according to local regulations and codes. For more information, see Connecting the External Protective Earth Terminal (page 35).
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trk200 unit Back Panel The rear panel of the trk200 appears as follows: 1
5
2
3 6
4 trk200 Back Panel
1. ALARM INPUT Terminal-block-connector port for plugging in the terminal block connector. Supports up to four input connections (a set of two wires for each) for external devices For example, fire sensors, PIR, fence sensors, etc. For more information, see the diagram in the Connecting Alarm Inputs section (page 29). Alarm Input 1 & 2 are configured on channel 1 and Alarm Input 3 & 4 are configured on channel 2. 2. RELAY OUTPUT Terminal-block-connector port for plugging in the terminal block connector as shown in the diagram in the Connecting Relay Outputs section (page 24). Supports output of optoisolated signal for up to two connected external devices. For example, an electrical door lock relay. NO1 (channel 1), NO2 (channel 2) are leads for “NORMALLY OPEN” configurations NC1 (channel 1), NC2 (channel 2) are leads for “NORMALLY CLOSED” configurations C1 (channel 1), C2 (channel 1) are leads for COMMON wire configurations for either NC or NO. 3. POWER The power supply electrical jack for plugging in the power supply that came with the ioibox unit. For more information, see the Electrical Power Supply section (page 9). 4. RESET Small opening that allows access to the button for hard-reset. Using a small pointed object, such as a ballpoint pen, press to reset the internal ioibox unit software on the DSP.
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5. Ethernet 10/100 (1) Primary Ethernet port for connecting an Ethernet cable to a local or wide area network (LAN/WAN). (2) Secondary Ethernet port for connecting an Ethernet cable, such as for daisy chain connection between multiple ioibox units. 6. LED INDICATORS Left column is for channel 1 Right column is for channel 2
1
2 1 2 3
1 Unassigned 2 Unassigned 3 Operating Light 4 Power Indicator
4
Package Accessories •
Power supply includes two parts the transformer unit and an IEC cord (C13/C14).
Compact ioibox unit Two-Part Power Supply
Specifications: Power Supply Input: 110-240V ~ 1.0A 47-63Hz Power Supply Output: 12V 0.6A Polarity: •
Terminal-block spring-clamp-connectors for Relay Output and Alarm Input wire termination.
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•
Adapter Cable (Optional) An adapter cable RJ45 to 2 x RS232 DB9 + 1 RS485 lead wires can be purchased as a separated accessory
•
Installation CD CD includes Documentation
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Workflows The following are general workflows for installation as well as pre and post installation steps. The workflows are only guidelines; individual installations may require variations based on the needs of the site. This section contains the following sections: • Pre-Install Workflow (page 18) •
Installation Workflow (page 19)
•
Post Install Workflow (page 19)
Pre-Install Workflow 1. Pre-install for Install video cameras. 2. Determine ioibox unit storage. Install boxes and associate equipment if needed. 3. Install electrical infrastructure (conduit, electrical wiring, boxes, breakers, grounded outlets, switches, UPS, surge protector, grounds, etc.). 4. Establish or Install LAN/WAN network access for ioibox unit location (network wiring, ports, wireless, WAP (Wireless Access Point), etc.). 5. Install wiring between interfaces to external devices (Relay Outputs, Dry contact Alarm Inputs) and the ioibox location. 6. Install video monitors and the wiring to connect to the ioibox unit location. 7. Install wiring between PTZ controller leads and the ioibox unit location. 8. Connect the workstation computer to the network. Tip: The unit is delivered from manufacture with a pre-configured IP address. Change the pre-configured IP address to match your network IP mapping before connecting the unit to the network.
Tip: It is possible to access the HTML setup menu in the unit by connecting from a laptop/PC directly to the unit using a network cable and typing the IP address on an IE web browser
Pre-install for stand-alone using only the analog video output 1. Install video cameras. 2. Determine ioibox unit storage. Install boxes and associate equipment if needed. 3. Install electrical infrastructure (electrical wiring, boxes, breakers, grounded outlets, switches, UPS, surge protector, grounds, etc.).
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4. Install wiring between dry contacts (Relay Outputs and Alarm Inputs) and the ioibox unit location. 5. Install video monitors and the wiring to connect to the ioibox unit location. 6. Install and connect the wiring between PTZ controller leads and the ioibox unit location. 7. Install wiring (RS232) between the Video Matrix and the ioibox unit location. 8. Turn on the cameras, matrix switcher, monitors as well as any external devices (connected to the units through Relay Outputs and Alarm Inputs).
Installation Workflow 1. Establish Network IP Check if the ioibox units default settings on each Block (IPs, DHCP, Subnet Mask, Gateway) can be used on the IP network. If not, change the settings for each Block via the HTML setup or SiteConfigurator application. If necessary, configure the LAN/WAN to support the ioibox unit Block IPs. 2. Place the ioibox unit. Select a location to store the ioibox unit installing necessary cooling, shelter and ventilation to maintain proper ambient environment. 3. Connect the ioibox unit to input and output wires. 4. Connect the electric to the ioibox unit. 5. Write down the ioibox IP addresses. Note which cameras and dry contacts (Relay Outputs and Alarm Inputs) are connected with descriptions. Note the camera model as well as which cameras are PTZ and which are stationary. 6. If you choose to make changes to the ioibox unit network settings, use the ioibox HTML Edition Setup (IP, submask and gateway). Note In order for the ioiboxes to detect and track, the channel must be armed with an active rule defined in the setup. For more information, refer to the HTML Edition Setup User Guide.
Post Install The following general workflow outlines the tasks that will need to be done after the install of ioiboxes. These post install procedures are mentioned in this document but are covered in greater detail in the ioibox HTML Edition Setup User Guide. Please refer to these guides for more detail. 1. Configure the compact unit using its built in HTML setup application. Configure the unit, and camera including Relay Outputs, Alarm Inputs, etc. For more information, refer to the ioibox HTML Edition Setup User Guide. 2. Connect monitoring computers with a supported web browser or supported RTSP device. If using analog only connect to the analog monitors.
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Running a unit as Stand-Alone (Analog Only) Running a ioibox unit in analog stand-alone offers tracking and threat detection without the need for a network. If the IP network infrastructure will not be used and the existing analog infrastructure will continue to be maintained, accessibility to the ioibox units for additional configurations should be considered, especially if the units are installed in hard to reach locations. In situations where there is no network infrastructure permanently connected to the ioibox units, the ability to make adjustments and configurations requires the ioibox unit be reconnected to a computer (network) for configuration. Use of a laptop may offer some mobility, however units and cameras may be installed hard to reach locations or pose some risk in accessing them. For these situations it may be useful to wire accessible extensions to provide optimal configuration of these units. The ability to use programmed incident responses in an analog-only configurations can provide considerable benefits, such as a lockdown on threat detection. With an analog-only system, the ability to change or command ioibox units and their connected relay contacts will not be available in analog only monitors. Consideration and care needs to be given to how the security officers will reset, command, and override incident responses. For example, if the system detects someone walking in a detection zone and automatically executes a lockdown, security officers should have a bypass to the lockdown.
Overview of Alarm Inputs (Dry Contacts) Alarm Inputs of the ioibox units allow interaction among the ioibox units, cameras, and signals sent from external devices. The units can receive input signals (dry contact close/open) from external devices. For example, fire alarms, PIR, magnetic sensors, fence sensors, break glass stations, control valve sensors, mercury switches, etc and use them for triggering automatic actions. CAUTION To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage (ground loops) is comparable among all connected system components.
CAUTION Assure the common ground terminal connection for alarm inputs is connected in the right terminal connector socket of an Alarm Input pair. Specification: Dry Contacts (max. 24VDC 100mA) IN For more information on Alarm Inputs, see the Connecting Alarm Inputs section (page 29).
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Overview of Relay Outputs An external device can be connected to the Relay Output terminal block of the unit. In response to events such as alarm inputs, intruder alarms, poor visibility, etc. signals can be sent to operate external devices. For more information on Relay Outputs, see the Connecting Relay Outputs section (page 24).
CAUTION To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage is comparable (ground loops) among all connected system components.
Caution Consideration and care needs to be given regarding how the security officers will reset, command, and override incident responses. For example, if the system detects someone walking in a detection zone and automatically executes a lockdown, security officers may need a bypass for the lockdown.
Overview of RS232 and RS485 Connections The RS262/485 connections made to the ioibox unit are made through the adapter cable. Dual connections split from one port to provide the ability to connect two devices, such as a PTZ camera. Warning: The RS232 standard specifies a maximum open-circuit voltage of +/-25 volts. Exceeding this voltage can cause permanent damage to the unit.
Warning: The RS485 standard specifies a maximum voltage of +12 V and -7 volts. Exceeding this voltage can cause permanent damage to the unit. There are two possible combinations of connections converted from a single RJ45 port as follows using the adapter cable: •
Two RS232 connections
•
One RS485 connection and one RS232 connection
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PTZ Control The ioibox units support connection of control lines to the RS232/485 port (controller wire leads) for a PTZ camera. Once connected the PTZ camera can be controlled from remote from within the HTML Live View/Setup and Command Center software using the built-in PTZ Remote Control Panel. For more information on connecting the PTZ camera control lines, see the Connecting PTZ Cameras section (page 30).
Installation Installation of ioibox units contains several steps. These steps are described in the following sections: •
Connecting the ioibox unit (page 22)
•
Connecting the Power Supply (page 35)
•
Setting the ioibox unit IPs (page 36)
•
Resetting ioibox units (page 40)
•
ioibox unit Network IP Assignment Modes – DHCP/Manual (page 40)
Connecting the ioibox unit This section contains explanations and procedures for connecting the ioibox units. Note that the power connection is recommended to be the last step of the first phase of hardware installation. This section contains the following: •
Connecting to the Network (page 23)
•
Connecting the Video Source (page 24)
•
Connecting Relay Outputs (page 24)
•
Connecting Alarm Inputs (page 29)
•
Connecting PTZ Cameras (page 30)
•
Connecting ioibox unit Video Output to a Analog Device (page 35)
•
Connecting the Power Supply (page 35)
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Connecting to the Network Before connecting the ioibox to the network assure that the LAN/WAN supports the ioibox IP and will allow communication with remote workstations where the web browser or monitoring application is installed. By default ioiboxes are shipped with a factory set IP and MAC addresses labeled on the ioibox package and the automatic network IP configuration mode is disabled for DHCP connectivity. If your network uses a firewall, you must configure the firewall to support communication among the units, applications, and Internet Browser. The following communication needs to be supported between units: •
•
•
•
•
HTTP o
Used for: Commands, Requests, Replies and notifications
o
IP port: 80
NTP o
Used for: Time synchronization with a network time server using SNTP
o
IP port: 123
RTSP o
Used for: RTP session setup
o
IP port:554
RTP o
Used for: Multimedia streaming
o
IP port: 2000 to 65535
Multicast UDP o
Used for: Units self publishing
o
IP address: 224.9.9.9
o
IP port: 57346
To Connect a Compact ioibox unit to the Network : •
Connect one end of the Ethernet cable to the network port and the end to the Ethernet 10/100 port labeled “1” on the front of the ioibox unit.
Related Links How to Ping a ioibox unit from a Workstation (page 51)
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Connecting the Video Source (camera) The ioibox unit accepts video input from analog cameras and devices. Video connections should use 75 cable and are not recommended to be greater than 30 meters (98 feet). For more information on video cable specifications, see the Video Cable section (page 7). To Connect a Video Source to the ioibox unit 1. Securely connect the video cable to the output of the camera or device. 2. Connect the other cable end to ioibox unit VIDEO IN connection on the back of the ioibox unit. This cable should be providing live video signal before powering up the ioibox unit. Tip For trk200 units, be certain to note which camera is connected to each channel of a Block (pair of channels that has an individual IP). This information will help during configuration in the ioibox Setup.
Note For PTZ cameras, you will need to connect the control lines of the PTZ camera in order to use the pan, tilt, and zoom operability. For more information, see the Connecting PTZ Camera Control Lines (Remote Control) procedure (page 30).
Connecting Relay Outputs For incident responses and device automatic commanding through the ioibox, you can connect external devices, such as door locks, lights, etc. to the Normally Open or Normally Closed relay outputs of the unit. Relay outputs connected to the ioibox units can be assigned as automatic incident responses to events and alerts received on the ioibox units. These are events such as intruder alarms, poor signal, low visibility, etc. For example, an intruder is detected in a courtyard, as an automatic incident response, exit doors are locked and security shutters are closed. For more information on incident responses and relay outputs, refer to the ioibox HTML Edition Setup User Guide.
Caution To prevent damage to the ioibox units, do not exceed the voltage and current ratings for Relay terminals.
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CAUTION To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage (ground loops) is comparable among all connected system components. Relay Output Specifications •
Maximum current 1A @ 24VDC
•
Maximum current 0.5A @ 125VAC
Relay Output Connection
If the Relay Output wires are in a shielded, cable, connect the shielded wire to any of the common terminals.
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Relay Contacts Schematic
•
NC1 NC2 This is the terminal for connecting the wire that leads to the external device that is on a circuit that is “Normally Closed”.
•
NO1 NO2 This is the terminal for connecting the wire that leads to the external device that is on a circuit that is “Normally Open”.
•
C1, C2 (COMMON) This is the second of the pair of connections made for an external device. This terminal is for connecting the wire that leads to COMMON terminal of the external device when connecting either a Normally Open or Normally Closed device.
A Relay Output terminal has two options for connecting a device: •
Option 1 is for a Normally Open configuration.
•
Option 2 is for a Normally Closed configuration.
Output supports optoisolated signal for up to two connected external device relays, such as an electrical door lock relay. Relay activation signal can be sent as continuous or pulse. The length of time a signal is sent can also be controlled . Pulse duration can be set as well as rest periods (pulse off) between pulses can be defined.
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The following diagrams show signal patterns that can be configured in the ioibox Setup.
Continuous Signal until Reset
Continuous Signal during Event
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Pulsing Signal until Reset
Intermittent Signal during Event
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Connecting Alarm Inputs (Dry Contacts) The ioibox unit support connection of alarm devices for receiving input signals. This allows the ioibox units to automatically work with external alarm devices. Connected alarm devices become available for the ioibox-HTML Live View allowing security personnel to receive alerts from the connected external devices and trigger automatic responses. CAUTION Assure the common ground terminal connection for alarm inputs is connected in the right terminal connector socket of an Alarm Input pair.
CAUTION To avoid damage to the system and system interference, a certified electrician must assure that the ground voltage (ground loops) is comparable among all connected system components.
Accepts Alarm Lead Wires
Alarm Input
Terminal block
4
3
2
1
Alarm Wire Contacts
A
Side One
B
Side Two
B
A
B
A
B
A
B
A
Common
Alarm Input Connection
If the Alarm Input wires are in a shielded, cable, connect the shielded wire to any of the common “B” terminals.
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Connecting PTZ Camera Controller Lines Connection of the PTZ camera control lines to the ioibox unit can be made either with a RS232 or an RS485 to the proper connector on the adapter cable. If an RS232 cable is being used the connection between the ioibox unit and the PTZ camera requires use of an RS232 to RS485/RS232 bi-directional converter to be used. This converter should meet the following requirements: •
Equipped with a DCE/DTE switch
•
A minimum simplex and half duplex support
•
Must support TxON from the ioibox unit to the PTZ camera
Once connected, the camera can be configured in the ioibox Setup software. This configuration allows PTZ control of the specified camera using a remote PTZ controller. The connection capabilities of the ioibox unit provide up to two connections to the RJ45 using the adapter cable. Connections can be either RS232 or RS485 standard depending on which cable connection you use. The following are example procedures for connecting a Pelco Spectra III DD53CBW-X control lines. As PTZ cameras vary the procedure for other PTZ cameras may be different. Example Procedures: •
Connecting a PTZ Camera to the RS485 connection of the adapter cable (page 32)
•
Connecting PTZ Camera Control Lines to RS232 DB9 (page 33)
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Connecting PTZ Camera Control Lines to RS485 lead-wires The following diagram shows the ioibox unit and the PTZ connection using an RS485 connection on the adapter cable.
TRK Adapter Cable
PTZ control lines connected with the adapter cable RS485 lead-wires
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Connecting a PTZ Camera to the RS485 connection of the adapter cable 1. Insert and clamp the control lines of the adapter cable to the terminal block of the camera:
a) Connect the orange TX- lead to the RX-. b) Connect the yellow TX+ lead to the RX+. 2. Plug the RJ45 male end (ioimage RS232 DB9 to RJ45) into the ioibox unit RS232/485 port.
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Connecting PTZ Camera Control Lines to RS232 DB9 The following diagram shows the ioibox unit and the PTZ connection using an RS232 DB9connection on the adapter cable.
Connecting PTZ Camera Control Lines to RS232 DB9 on the ioibox unit
Connecting a PTZ Camera to the RS485 connection of the adapter cable (example procedure) 1. Insert and clamp the control lines to the terminal block of the converter (RS232 to RS485 bidirectional converter): a) Connect the TX- lead to the RX-. b) Connect the TX+ lead to the RX+.
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2. On the converter (RS232 to RS485), position the DCE/DTE switch to the DTE position.
3. On the converter (RS232 to RS485), position the DTS/TX/RX switch to the RX/TX-on position.
4. Connect the converter (RS232 to RS485 bidirectional converter) to the adapter (RS232 D825 to DB9)
5. Attach DB9 female end to the (adapter cable - RS232 DB9 to RJ45) male adapter.
6. Plug the RJ45 male end (ioimage RS232 DB9 to RJ45) into the ioibox unit RS232/485 port.
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Connecting ioibox unit Video Output to an Analog Device The ioibox unit analog video output can be monitored or recorded on analog devices. The output analog video contains the video from the camera combined with On Screen Display (OSD) overlays such as, tracking boxes and trails, time stamp, alarm, camera status, etc. These OSD can be enabled and customized using the ioibox Setup application. For more information, refer to the ioibox HTML Edition Setup User Guide. To Connect an Analog Device to the ioibox unit Analog Video Output •
Using video coax 75 cable, connect to the VIDEO OUT of the ioiboxCompact unit to the analog device video input of the external device (e.g. the VIDEO IN of a monitor)
Connecting the External Protective Earth Terminal ioimage units must have the external protective earth terminal permanently connected to protective earth according to local regulations and codes. To Connect the External Protective Earth Terminal 1. On the back of the ioimage unit, loose the screw of the protective earth terminal. 2. Attach a properly rated ground cable according to local code requirements and tighten the screw. 3. Assure that the other end of the ground cable is connected to protective earth according to local regulations and codes.
Connecting the Power Supply Connecting the electrical power to the ioibox unit is recommended as the last connection to be made. Before connecting to the power, please review Cautions and Warnings (page 1) and the section Electric/Power Supply Cables (page 7) sections. Electrical safety should always be observed. Warning To prevent bodily injury or damage to the ioibox unit, only use properly rate and approved power supplies.
To Connect the Power Supply : 1. Connect the power from a properly rated power supply to the Power connector on the unit panel. 2. Verify that the power LED (bottom light) on the back panel of the ioibox unit is lit.
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Setting the ioibox IP There are two connectivity methods for configuring the ioibox IP and network settings: 1. Over the network (switch/hub) If you need to change the default IP, gateway or the subnet mask, you can do this over the LAN/WAN network using a web browser when the following conditions are met: •
The IP of the machine accessing the ioibox-HTML setup application using a Web Browser or running the ioimage SiteConfigurator application fits to the subnet mask 255.255.255.0
•
The network allows or has been configured for the factory shipped IP to be visible to the machine where the ioibox-HTML setup application is accessed from a Web Browser or where the SiteConfigurator is installed.
2. By a stand-alone computer connected to the ioibox if the following conditions are met: •
Windows 2000/XP/Vista with a 10/100 Ethernet port
•
If the computer’s IP fits to the subnet mask 255.255.252.0
•
The computer’s local area connection settings allow or have been configured to support the factory shipped IP to be visible.
If these conditions are not met, you may need to temporarily make changes to you network settings to allow the configuration of the ioibox network settings to requirements and then manually restore the network settings afterwards. This requires administrative permission and should only be done by a network administrator who is authorized to change these settings. One a connection is established and the network settings allow communication the IP can be change using one of two methods: •
Setting the IP Using ioimage HTML Setup application
•
Setting the IP Using the ioimage SiteConfigurator application
Preparation 1. Write down the factory default IP address. 2. After installing the ioibox, connecting it to the network or PC, as well as the power supply, press the reset button on the back of the ioibox. For additional reset options, see the Resetting the ioibox units section (page 40). 3. Make certain this IP number is added to the LAN/WAN network configuration to allow the IP to be visible to the workstation computer where the ioibox HTML setup is installed. Important: To avoid IP conflicts on units using the default IP address, only a single unit should be connected to the network at a time until the IP addresses can are changed.
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Setting the IP Using HTML Setup Using and HTML browser (Internet Explorer 6 or 7) you can access Setup and make changes to the IP and networks settings as needed. The following table describes the labels and setting of the Network Basic settings screen. Setting
Description
General Unit Name
The name given to the unit.
IP Address Obtain an IP address automatically (DHCP)
Enables the unit to obtain an IP from a DHCP mechanism on the network. Note: Selection of DHCP option when DHCP server is not available may cause the unit to default to an arbitrary IP address that may be incompatible with the network.
Use the following IP address
In this mode, the trk1 IP must be entered in the IP Address box.
IP Address
The IP number in standard format that is the IP of a trk1 used on the LAN/WAN.
Subnet mask
This is a mask that limits which network computers are allowed to access the ioibox. This mask should be changed to match with your local network numbering convention.
Default gateway
This address is a local IP address, usually a router, on the local network that serves to forward to another network beyond the local network. If your network uses a switch (gateway). This is the IP address of that switch. If your network uses a hub, this setting is not applicable.
To set the IP Using HTML Setup 1. Access the unit IP using Internet Explorer (may need to adjust security settings, see the Network Settings and Requirements section.) 2. Access the unit via a web browser and then on the upper right mode menu, click Setup. A login prompt appears. 3. In the login prompt enter your login name (default admin) and password (default admin) then click Login.
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4. In the Configuration Navigation Menu, click the Network node and select Settings. The network settings screen appears.
5. In the Settings tab do the following: a) If not selected, select Use the following IP address. b) In the IP box, enter the IP number to be used. c) In the subnet box, enter the subnet mask required for the network and specifically with the machines that will be using and configuring the unit. d) If on a WAN, in the Gateway box, enter the IP of the WAN gateway. 6. Click Apply. Note: Selection of DHCP option when DHCP server is not available may cause the unit to default to an arbitrary IP address that may be incompatible with the network making the unit not visible on the network.
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Setting the IP Using the SiteConfigurator Application The network configuration can be changed using the SiteConfigurator application (See Documentation & utilities CD provided with the unit). The benefit of this tool is that it displays and allows configuration of connection settings for all ioimage ioiboxes and ioicams on the network. Setting
Description
IP
The IP number in standard format that is the IP of an ioibox or ioicam used on the LAN/WAN.
Subnet Mask
This is a mask that limits which network computers are allowed to access the ioibox. This mask should be changed to match with your local network numbering convention.
Default Gateway
A node (usually a router) on the computer network that serves as an access point to another network. If your network uses a switch (gateway). This is the IP address of that switch. If your network uses a hub, this setting is not applicable.
To change the network settings using the SiteConfigurator 1. Start the SiteConfigurator. The site configuration takes a few moments to display all of the network resources on the network. 2. From the Network Resources select the ioibox or ioicam to be configured 3. Select the Network tab 4. In the Network tab, select the Module tab and do the following: a) In the IP address box, enter the IP address to be used b) In the Subnet mask, enter the mask for network communications c) If on a WAN, in the Gateway box, enter the correct Gateway IP address. 5. Click Apply.
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ioibox unit Network IP Assignment Modes – DHCP/Manual There are two ways for configuring the ioibox unit Block IP numbers: •
Manual IP Configuration Mode In this mode, the ioibox IP is user-defined and can be changed by using the ioiboxHTML setup application.
•
Automatic IP Configuration Mode In this mode, the ioibox unit Block IPs are defined by the DHCP server. This mode works with DNS and DHCP mechanisms of the network that automatically handle IP assignments. DHCP is a network server that works like an agent to maintain dynamic IP assignment for network domains. On initial connection, the ioibox unit automatically checks to see if there is a DHCP (automatic IP assignment) feature on the network. If the ioibox unit is connected to a non –DHCP network, or the DHCP fails to respond, the factory shipped Block IPs are used. If the network uses DHCP, the ioibox unit will request and use the IP numbers provided by the DHCP.
Note: if you are using DHCP, it is recommended that the network be configured to associate the MAC address with the DHCP assigned IP number. This will help prevent problems with DHCP giving away a unit’s IP to another device.
Note: Selection of DHCP option when DHCP server is not available may cause the unit to default to an arbitrary IP address that may be incompatible with the network making the unit not visible on the network.
Resetting ioibox units There are two ways to reset the ioibox units: •
Hard Reset Using the Reset Button on the unit
•
Hard Reset Power Down and Power Up
Hard Reset Using the Reset Button on the unit The ioibox unit has a Reset button located on the front of the ioibox unit that can be pressed to reset a ioibox unit. To Reset a ioibox unit Using the Reset Button •
Using a small pointed object, such as a ballpoint pen, insert the point into the hole labeled “Reset”, press in and release.
Hard Reset Power Down/Power Up The ioibox unit can be reset by turning on and off the units.
40
To Reset a ioibox unit by Power Down/Power Up 1. Turn off or disconnect the power supply plug. 2. Turn on the power or reconnect the power supply plug.
Camera Installation & Tips The following provides general guidelines for configuring stationary and Pan Tilt Zoom (PTZ) cameras. •
The TRK units only support analog signal and the Video Input of the TRK unit white balance signal should be 1V p/p
•
Connected video should be live when the TRK-unit is powered on.
•
If the camera model supports Onscreen Displays, these displays should be disabled.
•
Analog PTZ cameras must have auto-focus. Assure that the camera auto focus (AF) is enabled and manual focus (MF) disabled.
•
For PTZ cameras, if the camera model has an automatic backlighting feature (BLC), disabled it.
•
Position the camera as best possible to avoid scenes that directly view the sun at periods of the day.
•
On cameras that have extendable sun shields, extend them as far as possible – this increases the possibility of the sunshield protecting from effects of the sun and the lens from dust and weather.
•
If the camera model has image stabilizer functionality it should be enable.
•
If the camera has built-in motion detection, disable it
•
If the PTZ camera model supports privacy masking features, all privacy masks should be disabled.
•
If the PTZ camera model has proportional pan and tilt it must be disabled.
•
If the camera has OSD, they should be disabled.
•
If the camera model has a shutter speed setting that is automatically reduced during night, disable this functionality.
•
The camera should be adjusted for clarity of the objects and not necessarily the best aesthetics. Adjust the sharpness, brightness, and gain (on the camera itself) should be optimally set to this effect.
•
Adjust the focus as follows: o For all cameras, adjust the focus during the day to best view of the area of interest. Final focusing always during the night o For day night cameras that have two camera, adjust each camera for it day or night application to best view of the area of interest
•
For the lens of the camera:
41
o Many standard cameras lenses automatically filter out infrared during the daytime. If you are using a camera working with infrared illumination that is a “night” camera, select a lens that doesn’t filter out infrared. Use a lens that compensates for daytime infrared but supports infrared at night. o Choose a lens that provides sufficient field of view magnification, so that the intruders can be detected at the depths required for the site. Note the greater the magnification the less width in the field of view. •
Camera height and angles: o For FOVs of depth where movement towards the camera is to be detected, the camera angle and height should be adjusted based on the FOV depth, topology/detection plane angle of intersect. In general, greater heights with smaller inner (steeper) angles provide more pronounced visualization of movement on the detection plane towards or away from the camera. If to large of a camera angle (tilt approaching parallel in relation to the detection plane) and low camera height are used, visualization of movement towards or away from the camera will be less pronounced. This may affect the speed of detection if an intruder makes a precise foreword or away movement (no significant horizontal) because the pixel distance translations will be more difficult to gauge. One pixel change, in this situation, will be equivalent to a considerable distance traveled. Wide-angle lenses will provide less depth capabilities at distances, as the intruder will appear smaller at close to 90° (relation to the primary detection plane).
42
o The following image shows how from the camera’s point of view the angle at which an intruder is viewed, becomes greater at a distance and thus quality of visible progression towards of away from the camera is less pronounced.
The view nearer the camera is at a steeper angle and therefore the depth more accurate (more pixels per movement at a set distance) in determining depth movements towards or away from the camera. If a camera is mounted at 90° to the detection plane an approaching object only grows in size but does not show movement in reference to the detection plane. •
Lighting Issues o For scenes of depth, lighting should always be behind the camera and not in the front. If the lighting is in front of the camera it may cause the auto iris to automatically adjust to close light and this will reduce visibility at depth where the light is not as strong. o Lighting (including infrared) should not be directed at the ground in front of the camera but is preferential that it be projected near parallel to the ground. This is because if the foreground is brightly lit the auto iris may adjust and reduce visibility at depth where the light is not as strong. o If using white or yellow lighting, use a LUX meter and measure the lighting by facing the meter down. The reading for areas that will support detection in white or yellow light cameras should read at 5lux or greater. o If using an infrared illuminator, check that the sensitivity of the camera chip matches the illuminator specifications.
•
Camera placement: o The tripwire functionality performs optimally when the camera is positioned to point down the tripwire line of separation.
Overhead view of an optimal camera view down the line of a tripwire
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o When the PTZ synchronization is used the PTZ camera must translate the stationary cameras three-dimensional coordinates to its own preset scene coordinated. In a previous paragraph the inherent effects of angle and gauging distance was discussed. In a situation where the stationary camera sends a less than precise depth coordinate, most often synchronization can overcome errors using the other two coordinates. If however, the PTZ camera is at a near 90 intersect with a stationary camera the margin of error in distance coordinate becomes more pronounced as individual pixels can translate into several meters on the horizontal pan of the PTZ. For planning the intersection angles of a PTZ and stationary camera, the following guides for understanding the level of accuracy on a PTZ handoff at the different PTZ to stationary intersect angles (horizontal) for different visual & camera angles (vertical) on a stationary camera: For a stationary camera with a low camera angle or visual angle (vertical) the following shows the advantages and disadvantages of intersecting ) and a stationary camera:
between a PTZ camera (
For a stationary camera with medium camera angle or visual angle (vertical) the following shows the various qualities at installation angles where the PTZ and stationary synch share (horizontal intersect angles) a view of an intruder:
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For a stationary camera with a steep camera angle or visual angle (vertical angle) the following shows the qualities at installation angles where the PTZ and stationary synch share (horizontal intersect angles) a view of an intruder:
o If an area is sizable and requires more than one camera place the cameras so that the field of views overlap sufficiently so that there are no dead zones between them. Factors of lens selection, camera height, depth and width of view will determine the capabilities of the cameras to cover any given FOV area. The overlap should be such that the area of overlap provides the ability to view the full top-to-bottom height of an intruder by the camera covering the dead zone of another camera.
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o Cameras should be place so that one camera provides an overlapping view of the other. In this way, should an attempt to tamper or disable a camera can be capture in the surveillance FOV of the covering camera. o When determining camera height and installation area, consideration for accessing the camera for maintenance, camera security, lighting qualities, cabling requirements (factors signal degradation) and FOV coverage should all be considered. •
PTZ Cameras o If the PTZ Camera supports digital zoom, the digital zoom should be disabled or adjusted to full zoom out. Current support for zoom uses optical zoom commands. o If the camera supports zoom speed settings, refer to the ioimage support downloads on the ioimage website (www.ioimage.com) for tech sheet on the optimal setting. o Disconnect any attached keyboards or controllers except for ioibox unit connection. Use of a splitter and dual controls may cause interference with ioibox unit operations. o If the camera model supports sync settings, change the synch setting to internal synchronization.
•
Regular cleaning and maintenance of the camera should be scheduled.
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Appendix The appendix contains the following sections: •
Connecting Leads to a Spring Clamp Terminal Block (page 47)
•
Troubleshooting (page 48)
•
How to Ping a ioibox unit from a Workstation (page 51)
•
Connector Mapping Tables (page 52)
•
Compact ioibox Specs (page Error! Bookmark not defined.)
•
Who to Contact (page 55)
Connecting Leads to a Spring Clamp Terminal Block The ioibox units come with two terminal block connectors. Each connector is for terminating wires and then plugging the connector into either the Relay Output or Alarm Inputs of the ioibox unit. To Connect a Wire to the Spring Clamp Terminal Block
Spring Clamp Terminal Block
1. With a small screwdriver, press in and hold the orange spring-clamp button next to the female outlet where the wire will be inserted. 2. Insert the wire in the female outlet. Note the wire end should be stripped of insulation. 3. Release the orange spring-clamp button.
Connecting a Wire to a Terminal Block
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Troubleshooting This section provides useful information and remedies for common situations where problems may be encountered. Problem
Try
No Lights
Check the power is turned on at the source, includes checking GFI, Breakers, UPS, etc. Check the power supply connections to the ioibox unit, between the IEC cord and to the power source. Reset the ioibox unit. Check the power supply is working. Unplug the ioibox unit and have it serviced.
No Ethernet 10/100 Lights (connected to the Ethernet with other lights working)
Check that the network is working. Check that the Ethernet cable is properly attached. Check the Ethernet cables for damage and replace as needed.
How to find out what IP is being used
Use the SiteConfigurator to detect the units on the network
The ioibox unit Block IP is already in use by another computer (collision)
Using the ioibox HTML setup or SiteConfigurator application to change the ioibox IP after connecting to it directly (not through the system network).
The ioibox unit has different IP than what is marked on the box.
If this is the initial setup and the ioibox unit is using an IP other than the IP marked on the unit, chances are that you network uses DHCP that has dynamically assigned a network compatible IP when the ioibox unit was initially installed. This should not be a problem. Note that you should contact the Network Administrator and see if there is a DHCP feature for assigning the same IP to a specific ioibox unit MAC address. This will assure the IP does not change in the future. If there is no DHCP feature on the network, then the ioibox unit may have been configured to a different IP or the label on the unit is incorrect. You can change the IP if necessary; see the Setting the ioibox unit IP section (page 36).
The DHCP has changed the ioibox unit IP and given the initial IP to a different device
Because DHCP is a dynamic agent that provides IPs to requestors there is a possibility that an IP can be mistakenly given away. Consult your Network Administrator about preventing this situation. Commonly there is the ability in the DHCP mechanism to link IP numbers to MAC addresses. By doing so, this will instruct the DHCP not to give the IP to another device.
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Problem
Try
No analog output video signal
Check that the video cables are securely connected between the ioibox unit Video OUT jack and the analog video device. Check that the connection is made to the correct VIDEO IN jack of the analog video device. Verify that the ioibox unit has power. Check the cables for damage and replace as needed
Bad output video quality
Check the cables are connected securely. This includes junction boxes and amplifier that may be used. Check the camera settings are correct, on the camera and in the ioibox Setup software. Check the camera lens is clean and unobstructed Check the cable length is within specifications
Streaming video image is hanging (stopped)
Refresh Browser screen (F5) Check the network is operating correctly Check the ioibox Setup configuration is correct for the available CPU and network traffic.
The PTZ camera control doesn’t work
Check that the correct camera type is selected in the ioibox Setup software If using an RS232 DB9 of the adapter cable, you will need to install a bidirectional converter RS232 to RS485 and position its switches correctly, such as DTE and TxOn. For more information, see Connecting PTZ Camera Control Lines (Remote Control), page 30. Check the PTZ control leads are securely connected to the terminal block connector. Check the PTZ control leads are connected to the correct pins of the DB9 RS232 or RS485 wires. Also verify that no more than two of any combination of these connections are used from the adapter cable connected to a single port on the ioibox unit. See the Overview of RS232 Connections section (page 21), for more details. Verify that the output to the ioibox RS232/485 input is correct. If PTZ camera requires an RS485 standard, use a RS232 to RS485 bidirectional converter as needed. If using a RS232 to RS485 bidirectional converter, check that the bidirectional converter DCT/DTE switch is set to DTE and that the DTS/TX/RX switch is set to RX/TX-on position.
The wrong PTZ camera moves on events
Check in the ioibox Setup software that the correct PTZ camera is correctly configured to the proper RS232. Check that the control leads are connected to the correct RS232/485 channel
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Problem
Try
Alarm Inputs (Dry contacts) are not working
Check a proper rule for an alarm input event was defined in the unit using the HTML setup application Check that the ioibox is communicating through the network. Check the HTML setup to assure the Alarm Input is enabled. Check the Alarm inputs wires are connected securely. Check that the alarm wires are paired in the terminal block according to requirements. Check that the block connector is plugged in firmly to the Alarm Inputs and not the Relay Output. Check that the Alarm Input (Dry contact Close/open) is being provided by the connected device.
Relay Output is not working
Check a proper rule for an alarm input event was defined in the unit using the HTML setup application Check that the Relay Output is properly configured in the ioibox Setup software. Check the Relay Output wires are connected securely. Check that the Relay Output are paired in the terminal block according to requirements and that one wire is connected to the common. Check that the NO or NC match the system Normally Open or Normally closed configuration. Check that the block connector is plugged in firmly to the Relay Output and not the Alarm Inputs.
The ioibox unit continuously reboots
Check that the camera is on and sending a signal before powering up the ioibox unit Check the Video In connection is secure between the camera device output and the ioibox unit. Check that the live signal at the Video In has white balance signal 1V p/p
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How to Ping a ioibox unit from a Workstation You can check if an ioibox IP is accessible over the network by using the command shell and issuing a ping command from a PC. In order to ping an ioibox IP, you will need its IP address. If the command window shows a “Reply” the ioibox is visible and working. If the command window shows “Request timed out” the ioibox unit at the IP specified is not being reached through the network or is not working. To Ping a ioibox unit 1. In Microsoft Windows®, select StartRun. The run dialog appears. 2. Type “cmd” or “command” and click OK.
3. In the command shell window, type “ping”, press SPACE, type the IP address of the unit and press RETURN.
Successful ping showing “Reply” from an IP 4. To exit the command window, type “exit” and press RETURN.
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Connector Mapping Tables
RS232 Pin Desc. 1 TX+ (2) 2 TX- (2) 3 GnD (2) 4 TxD (1) 5 RxD (1) 6 GnD (1) 7 RxD (2) 8 TxD (2)
Channel 1
RS232 DB-9 Pin 2 3 5
Channel 2
RS232 (option 1) DB-9 Pin Desc. 2 RxD 3 TxD 5 GnD
Desc. RxD TxD GnD
RS485 (option 2) Terminal Block Pin Desc A Rx+/B Tx+/.
RS232/485 Pin Diagram
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Specifications trk100
trk100d
trk200
1
1
2
Channels Number of Intelligent Video Analysis Channels Analog Video Inputs TV Standard
Composite – NTSC or PAL
Physical Connector
1 x BNC 75
2 x BNC 75
Analog Video Outputs TV Standard
Composite 1Vp-p – NTSC or PAL
Physical Connector
1 x BNC 75
2 x BNC 75
Digital Video Output IP video streaming
MPEG4 SP
Max Resolution per Channel
CIF
Frame Rate
4CIF
CIF
Up to full frame rate
Bit Rate
CBR (128Kbps – 4Mbps)
Network Ethernet (IEEE 802.3/802.3U)
2x RJ-45 Interface
Services and Protocols
TCP/IP, UDP/IP, HTTP, SMTP, DHCP, DNS, SNTP
Video streaming
RTP/RTSP
Alarms /Commands
TCP/IP
I/O Interface Serial (may use one interface per input for PTZ camera control)
2x RS-232 + 1x RS-485
IN – Alarm Input
4 x Dry Contacts
OUT – Relay Output
2 x Relay Output (rated load 0.3A @ 125VAC / 1A @ 30VDC)
Power Source Voltage
12VDC
Power over Ethernet (PoE)
Not Supported
Power Consumption
5.5W
8W
8W
Physical Dimensions Dimensions (mm)
189 x 36 x 164 mm (W x H x D)
Dimensions (Inches)
7 7/16" x 1 13/32" x 6 7/16" (W x H x D)
Mounting
Shelf mount
Environmental Specifications Operating Temperature
0° to 50° C
Operating Humidity
5% to 95% (Non-Condensing)
Certifications Safety
UL, CE
Electromagnetic Interference (EMC)
FCC 47 CFR part 14 subpart B, Class A / CE, Class A
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Who to Contact For information, service or sales, contact your ioimage integrator. For additional contact information, visit the ioimage website at www.ioimage.com. •
For North America: ioimage US 109 S. Woodrow Lane #700 Denton, TX 76205 USA Toll Free: 1-877-383-2913 Tel: +1-940-383-2913 Fax: +1-940-383-2967 Support Email:
[email protected] Website: http://www.ioimage.com Support Hours: Monday through Friday 9:00 – 20:00 CST (UTC/GMT-6)
•
For Worldwide: ioimage Israel Help Desk Tel: +972-9-954-6003 Fax: +972-9-954-6004 Email:
[email protected] Website: http://www.ioimage.com Hours: Sunday through Thursday 8:00 – 20:00 Israel Time (UTC/GMT+2)
Have the following information available: •
Caller details
•
ioibox unit serial number
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Description of the problem
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